Right at Home in Lincoln, NE

Pros

• They describe the Right at Home family as a great choice for care.
• They praise clear and easy communication when assigning clients and tasks.
• They affirm the staff as very helpful, caring, and top-notch.
• They note the caregivers are great and that their loved ones enjoy their company.
• They mention the services are reasonably priced and capable of many tasks.
• They would highly recommend Right at Home for a loved one's care.

Cons

• The reviewer describes the office staff as engaging in a "battle of wills" and says they were unfairly dropped by the company.
• They allege Kadie violated their privacy and another worker's confidentiality.
• They view Kadie's remark that she kept them as a client as an outright lie, calling it "complete crap."
• They criticize the company's billing practices and handling of client confidentiality as not up to standard.
• They feel the owner couldn't control the situation and that the company drew scrutiny from program integrity concerns about fraud.
• They note poor communication among staff, with changes not being relayed to caregivers.

Review

Right at Home in Lincoln, NE is best suited for families that want dependable, compassionate in-home support so a loved one can remain in familiar surroundings. The service shines for seniors who value clear, responsive communication, a steady stream of capable caregivers, and a broad slate of tasks that can be handled at home - from daily personal care to light housekeeping and errands. It is especially strong for families seeking ongoing, long-term assistance rather than sporadic, short-term help. When a caregiver fits well and the routine progresses smoothly, families report real peace of mind - moments of stress disappear as trusted aides become a familiar, reassuring presence.

Those weighing alternatives should consider situations where in-home care may not meet the medical intensity or round-the-clock supervision some seniors require. If constant monitoring, skilled nursing, or a highly structured, facility-based environment is essential, a traditional senior living community or a more medicalized home-health arrangement could be a better fit. Families that have had privacy or coordination concerns with office staff should probe how the Lincoln location manages communication, scheduling, and care plan updates before committing. The strongest results come when the care team - caregivers and administrative staff - operates as a tightly coordinated unit, which is good to confirm upfront.

On the positives, Right at Home earns its strongest marks for its people and process. Families repeatedly note top-notch communication, with staff who are genuinely caring and easy to work with. The aides themselves are described as cheerful, efficient, and capable of handling a wide range of tasks, which translates into practical daily relief for family members who would otherwise be consumed by caregiving duties. Pricing is consistently described as reasonable, making ongoing home care a viable option for many households. When a senior forms a bond with caregivers, the emotional and practical benefits compound: companionship matters as much as care, and the right match can turn worry into confidence.

Yet, even strong service delivery encounters friction from time to time that centers on office coordination. A handful of clients and coordinators observe that information can fail to travel smoothly across the office or from office to caregiver, especially when schedules change or care plans are updated. The result can be occasional mismatches in who is coming when or what exactly is expected, which can erode a sense of seamless continuity. These gaps are not the norm and do not reflect a lack of care from aides, but they do remind families that success hinges on rigorous internal communication and a clearly defined escalation path when plans shift.

There are vivid, concrete demonstrations of the model at work. One family describes a transition from daily support to 24/7 care during a crisis, and the team delivered rapid, organized coverage that felt seamless and deeply supportive. In long-term relationships, the Lincoln team sustains a sense of reliability - families report five-plus years of partnership with consistent caregivers and a growing familiarity with the client's rhythms. The sentiment from multiple households is that the aides are the heart of the service: when care staff show up with warmth and competence, the overall experience far exceeds expectations and justifies the investment.

For families deciding whether to move forward, the clear takeaway is that Right at Home offers a practical, people-driven solution for home-based senior support. It excels for those who want steady, empathetic caregiving and a cost structure that makes ongoing services feasible. The best outcomes come from setting a strong framework: confirm a primary point of contact, insist on transparent scheduling and updates, and request a planned caregiver roster to minimize turnover. If the priority is a home-forward approach with continuous caregiver relationships, this Lincoln location is a strong, credible option worth committing to - with eyes wide open about seeking disciplined internal communication to keep the care coordinated at every level.

This part of Lincoln, Nebraska is a vibrant and convenient area with various amenities that cater to seniors. Madonna Rehabilitation Hospital is located nearby for any medical needs, along with pharmacies such as Walgreens and specialty clinics within close proximity. There are several reputable physicians' offices in the area, offering quality healthcare services. Residents can also enjoy dining options like Piedmont Bistro by Venue and Granity City Food & Brewery, as well as convenient fast-food choices like McDonald's and Runza. Parks such as Holmes Lake Park and Colonial Hills Park provide opportunities for outdoor recreation, while places of worship like Sheridan Lutheran Church offer spiritual fulfillment. Overall, this neighborhood provides a well-rounded and comfortable living environment for seniors looking for convenience and amenities in Lincoln.

Hospitals

• Madonna Rehabilitation Hospital (0.2 miles)
• Bryanlgh Medical Center (0.5 miles)
• Speciality Clinic (0.6 miles)
• Faulkner Medical Plaza (0.6 miles)
• 6South Neuro - PCU (2.8 miles)
• 2South ICU (2.9 miles)

Pharmacies

• Walgreens (0.6 miles)
• Pharmacy Specialty Services (1 miles)
• Nebraska Ltc Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• Hy-Vee Pharmacy (1.7 miles)
• Super Saver (1.8 miles)
• RelyCare (2.4 miles)

Physicians

• Milius, Gibbens, Friesen, Hattan, Martin, and Rauner (0.6 miles)
• Family Health Associates (0.7 miles)
• Neurology Associates PC (1 miles)
• John Paul Majerus (1 miles)
• Nebraska Pain Consultants (1 miles)
• Lincoln Orthopaedic Center (1 miles)
• Northrup & Associates (1.1 miles)

Restaurants

• McDonald's (0.6 miles)
• Piedmont Bistro by Venue (0.7 miles)
• Valentino's (1 miles)
• Runza (1.6 miles)
• Culver's (1.7 miles)
• Granite City Food & Brewery (1.7 miles)
• McDonald's (1.7 miles)

Parks

• Holmes Lake Park (0.8 miles)
• Holmes Lake Dog Park (1.5 miles)
• Colonial Hills Park (1.7 miles)
• Antelope Park (1.9 miles)
• Bishop Heights Park (2.3 miles)
• Irvingdale Park (2.7 miles)
• Trago Park (3.1 miles)

Places of Worship

• Congregation Tifereth Israel (1.8 miles)
• Sheridan Lutheran Church (2.7 miles)
• Lincoln Berean Church (3.2 miles)

Cafes

• The Mill at Telegraph (2.8 miles)
• Reactor (3.4 miles)