Holmes Lake Rehabilitation & Care Center
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6101 Normal Boulevard, Lincoln, NE 68506
For more information about senior living options: (844) 490-3973
Holmes Lake Rehabilitation and Care sits at the center of a mixed chorus of experiences, with some families calling it a beautiful, welcoming place by the water and others recounting alarming lapses in care that left loved ones frustrated and afraid. A number of reviewers suggested that Gateway Vista or Madonna would be safer bets, framing those facilities as better options based on their own encounters, while others in the same community described Holmes Lake as a place with heart and potential but still troubled by ongoing issues. The contrasts among reviews create a complex portrait of a facility that some Found to be moving in the right direction, and others feel should be avoided.
On the positive side, there are several very strong endorsements of Holmes Lake. Reviewers consistently describe a great overall experience, with staff who are kind, attentive, and genuinely willing to go the extra mile to keep residents comfortable and cared for. The environment is repeatedly characterized as clean, well-maintained, and welcoming - almost homelike in its feel. Families praise the level of communication within the team and the respect and compassion shown to residents and their families. One reviewer highlighted a therapy team and noted positive engagement with residents and families, underscoring that therapy staff can help residents progress in meaningful ways. The outdoor spaces - patios and picnic tables - are mentioned as pleasant touches, and some reviewers even mention small joyful amenities like music and bubble machines outside, highlighting the belief that these simple pleasures can aid recovery and morale. A few people specifically praised the presence of a bilingual director, which eased communication for some families and helped align expectations with staff.
Several reviews emphasize that, since changes in management, Holmes Lake has shown marked improvements. In particular, Crystal, the administrator, Marilyn, the director of nursing, and team members Yasmine and Alex are singled out as extraordinary and transformative. One reviewer stated that they "literally changed this whole place around," noting that leadership had cleaned house of individuals who did not take pride in their work and had built a team of caring, capable CNAs, nurses, and med aides. The sense from those comments is that dedicated leadership and a refreshed, more cohesive staff culture have led to better service, more consistent care, and a stronger commitment to doing what families expect from a high-quality facility. Multiple sources described staff staying after hours or coming in on call-outs, underscoring a strong work ethic and a willingness to go above and beyond when needed.
Beyond the improvements in management and daily care, several reviewers report personal experiences where staff demonstrated genuine compassion and attentiveness. Remarks about the nursing and care teams often pair warmth with professionalism, noting that caregivers listen and respond more quickly to needs. Families described feeling that the staff truly cares about residents as individuals, something that matters deeply to those navigating long-term or short-term stays. The overall sentiment in these accounts is that Holmes Lake can be a place of comfort, where residents feel respected and supported, and where families feel included in the care planning and daily routines.
Despite these positives, a number of deeply troubling experiences appear in other accounts. Some reviewers describe extreme and unacceptable lapses in care, including long waits for basic needs like toilet use, and being left in a wheelchair for hours. One account described waiting over an hour to use the toilet, while another stated a resident was left in a wheelchair for six hours, suffering significant pain and having to repeatedly request medication, only to be given Tylenol despite a narcotic order. A fungal rash that required a prescribed cream was reportedly untreated, and discharge was handled abruptly, with the resident sent home with only three tubes of supplies. In several cases, families reported chronic understaffing - times when there was only one CNA on a hall or a single RN on the floor - raising concerns about the ability to meet residents' basic needs in a timely manner. Food service was noted as inconsistent, with instances of not delivering supper or providing cold meals, further contributing to a negative impression of overall care.
Other accounts focus on incidents that left families feeling shocked and outraged. One reviewer described their grandmother receiving "inhumane" treatment, with no care given for her needs and a sense of neglect that made the facility seem unsafe or unsupportive. Another family recalled an early admission where the patient sat in a room for an hour and a half without acknowledgment, with dirty laundry on the floor and a general sense that the setting was not prepared to greet or receive the new resident. In some instances, families reported rude interactions with staff, such as a nurse's assistant who spoke harshly to a new resident, and even disputes with leadership about how to handle complaints and care decisions. These reports frequently describe a culture of short-staffing and insufficient accountability, contributing to a perception that some team members were unkind or unprofessional in their role.
There are also notes that reflect inconsistent experiences and ongoing concerns. Some reviewers visited and found the facility clean, organized, and compliant with health and safety protocols, reporting friendly, caring staff and a sense that improvements were underway. Others point to persistent frictional issues like frequent short staffing, limited supplies, or lapses in communication that leave families uncertain about when or how needs will be addressed. A few reviews include a strong public-facing warning - advising caution and recommending closer monitoring by families, friends, and visiting professionals, especially for residents with high care needs or in hospice settings. The financial side of care is not immune from critique either; one reviewer reported contacting the facility multiple times about a credit balance of thousands of dollars with no response, adding financial stress to an already fragile situation.
In sum, Holmes Lake Rehabilitation and Care emerges as a place with undeniable potential and a demonstrable heart for its residents, particularly under strengthened leadership. For some families, the facility delivers warmth, clean surroundings, effective therapy, and dependable care that makes it a true home away from home. For others, persistent problems - understaffing, delays in basic care, questionable interactions, and inconsistent food and discharge practices - cast a long shadow over the experience. The range of reviews suggests that outcomes at Holmes Lake can vary widely depending on shifts in staffing, leadership, and day-to-day dynamics on the floor, as well as the individual needs and expectations of residents and their families. If you are considering this facility, it may be wise to visit, ask pointed questions about staffing ratios and response times, talk with current residents and families, and weigh these varied perspectives alongside your own priorities and risk tolerance.
Holmes Lake Rehabilitation & Care Center in Lincoln, NE is a top-notch assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
This community has a beauty salon where residents can pamper themselves and stay looking their best. They can enjoy their favorite TV shows or movies with the cable or satellite TV provided. For easy transportation within the community or nearby areas, there is community-operated transportation available.
There is also a computer center equipped with high-speed internet access, allowing residents to stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining, where delicious and nutritious meals are served for residents to enjoy.
For those who like to stay active, there is a fitness room where they can exercise and maintain their physical well-being. The fully furnished apartments provide all the necessary amenities for a comfortable living space.
Other recreational facilities include a gaming room, outdoor space for relaxation and fresh air, a small library for book enthusiasts, and a wellness center that promotes overall health and well-being.
Housekeeping services ensure that residents have a clean and tidy living environment. Move-in coordination services make the transition into this community seamless and hassle-free. Private bathrooms provide convenience for personal care needs.
Transportation arrangement services are available both for non-medical purposes as well as transportation to doctors' appointments. This ensures that residents can easily access healthcare facilities when needed.
The care services provided include 24-hour call system for emergency assistance, 24-hour supervision ensuring round-the-clock support, assistance with activities of daily living such as bathing, dressing, transfers, medication management ensuring proper and timely administration of medications.
There is also a dedicated mental wellness program in place to address any psychological or emotional needs that residents may have. Special dietary restrictions are accommodated to cater to individual preferences or health conditions such as diabetes diet.
Residents can enjoy concierge services which assist them with various tasks and requests. Fitness programs, planned day trips, resident-run activities, and scheduled daily activities ensure that residents can engage in meaningful social interactions and stay engaged.
The community is conveniently located near 2 cafes, 7 parks where residents can enjoy the outdoors, 13 pharmacies for easy access to medications, 44 physicians available for medical consultations, 25 restaurants for dining options, 3 places of worship for spiritual fulfillment, and 6 hospitals nearby in case of emergencies.
At Holmes Lake Rehabilitation & Care Center, residents can expect exceptional care services along with a wide range of amenities to enhance their quality of life.
Holmes Lake Rehabilitation & Care Center is located at 6101 Normal Boulevard, Lincoln, NE 68506 in Lancaster County, Nebraska
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