Waterford at College View

Pros

• The community is well-staffed with stable, trained personnel who provide excellent care.
• Residents are active and engaged in a variety of appealing activities offered by the facility.
• The staff members are kind, compassionate, and dedicated to providing a supportive environment for both residents and their families.
• The facility is clean, cheerful, and well-maintained, contributing to a pleasant living experience.
• Communication from the staff is proactive and informative, ensuring family members are kept updated on their loved ones’ care.
• The meals provided at the facility are enjoyable and well-received by residents.
• The Waterford has received positive feedback for its caring community atmosphere and commitment to quality care.

Cons

• The rooms are extremely small, making it difficult to fit personal furniture and decorations.
• Cleaning is not up to standard; bathrooms need to be cleaned more often.
• Communication from staff is poor, as evidenced by a family member not being informed about their loved one being taken on an ambulance.
• The facility seems disorganized at times, with instances of missed scheduled tours.
• Meals delivered from off-premise were cold and lacked seasoning.
• There are concerns about staff availability due to the director being frequently out attending to other communities in the group.
• Some residents may have access codes that enable them to leave the community unsupervised, which raises safety concerns for family members.
• While common areas are clean, private areas may not be maintained as quickly as desired.
• One review expressed strong dissatisfaction, recommending others to avoid the facility completely due to negative experiences with administrators and directors.

Review

When it comes to choosing a suitable community for elderly loved ones, many families consider various factors, including location, staff quality, and overall care provided. The reviews of Waterford at College View present a mixed bag of experiences from residents and their families. While some families express satisfaction with the care and facilities, others voice significant concerns about communication and cleanliness.

Several reviewers highlighted the community's appealing location as a primary reason for their choice. Proximity to family and friends is essential in maintaining connections while ensuring loved ones receive adequate care. Additionally, Waterford is noted as being pet-friendly, which is an attractive feature for families that wish to bring their pets along or ensure their loved ones have companionship. However, room sizes were frequently criticized across reviews. Many described them as "extremely small," making it difficult for residents to include personal furniture or decorations that could make the space feel more homely.

Cleanliness appeared to be another critical area needing improvement. While some observed that common areas remained well-kept, private rooms often fell short of expectations regarding cleanliness standards. Several comments pointed out that bathrooms particularly needed attention, with requests for more frequent cleaning. Nevertheless, there were also instances where families praised the community's condition overall and remarked on the cheerful environment created by dedicated staff.

Communication between the facility’s staff and family members emerged as a recurring point of contention among reviewers. A particularly concerning incident was reported by one reviewer who encountered their loved one on a stretcher ready for an ambulance without any prior notice from the staff despite having asked multiple times throughout the day about his condition. This lack of communication left family members feeling unprepared and anxious during already stressful situations. Conversely, other reviews indicated positive interactions with staff members who communicated effectively regarding changes or challenges faced by residents.

Staff quality varied significantly among reviewed experiences. Some expressed immense gratitude for particular employees whom they felt went above and beyond in terms of compassion and professionalism—highlighting individuals like Eric Haider as excellent leaders who show genuine concern for residents’ wellbeing. The presence of stable trained personnel received commendations from several reviewers who appreciated how this contributed to a secure atmosphere within the facility.

The dining experience drew mixed feedback; while some enjoyed flavorful meals served promptly under normal conditions before discussing difficulties faced during cold deliveries due to off-premises preparation during exceptional circumstances like COVID-19 lockdowns. Activities offered in community settings also seemed variable; some reviews appreciated initiatives such as bingo games designed toward fostering social interaction among residents while others wished there were more options available.

Ultimately, opinions about Waterford at College View are far from uniform; with certain families voicing strong endorsements due to satisfactory services they've experienced over extended periods while others raised serious concerns warranting caution before making decisions about placing loved ones within these walls either due tracking issues or distressing incidents they encountered firsthand.

In summary, prospective clients should weigh both positive aspects like location advantages alongside caring staff representatives against negatives concerning room sizes struggles around cleanliness protocols coupled with communication gaps prevalent in crises involving residents' health needs—making informed decisions essential when selecting assisted living communities tailored best suited towards managing eldercare requirements efficiently!

This area of Lincoln, Nebraska offers a convenient and diverse range of amenities for seniors looking to reside in the vicinity. With multiple pharmacies located within a short distance, obtaining necessary medications is easily accessible. Additionally, there are various dining options nearby, including well-known chains like McDonald's and Sonic Drive-In, as well as local favorites such as Valentino's and Stauffer’s Cafe & Pie Shoppe. For medical care, there are several physician offices within a mile or two, along with hospitals like Madonna Rehabilitation Hospital and Bryanlgh Medical Center nearby for any emergency needs. The presence of parks like Colonial Hills Park and Holmes Lake Park provides opportunities for outdoor activities and relaxation, while places of worship such as Sheridan Lutheran Church offer spiritual support. Overall, this neighborhood presents a well-rounded community with essential services tailored to meet the needs of seniors.

Pharmacies

• Nebraska Ltc Pharmacy (0.3 miles)
• Walgreens (1.1 miles)
• Walgreens (1.4 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Pharmacy Specialty Services (2 miles)

Restaurants

• Valentino's (0.3 miles)
• Sonic Drive-In (0.5 miles)
• Stauffer’s Cafe & Pie Shoppe (0.6 miles)
• Don & Millie's (0.6 miles)
• McDonald's (0.9 miles)
• Lazlo's Brewery & Grill (1 miles)
• Raising Cane's Chicken Fingers (1 miles)

Physicians

• Edgewood Family Physicians (0.6 miles)
• Cheney Ridge Family Medical Clinic (1.1 miles)
• Women's Health Care Center of Williamsburg (1.1 miles)
• Doctors Of Children (1.1 miles)
• DaVita South Lincoln Dialysis (1.3 miles)
• Linc Care (1.3 miles)
• Elizabeth Park South Radiology (1.4 miles)

Parks

• Colonial Hills Park (1.1 miles)
• Bishop Heights Park (1.4 miles)
• Williamsburg Village Park (1.4 miles)
• Holmes Lake Park (1.7 miles)
• Holmes Lake Dog Park (1.7 miles)
• Irvingdale Park (2.6 miles)
• Peterson Park (2.7 miles)

Places of Worship

• Sheridan Lutheran Church (1.6 miles)
• Congregation Tifereth Israel (1.6 miles)
• Lincoln Berean Church (1.9 miles)

Hospitals

• Madonna Rehabilitation Hospital (1.8 miles)
• Faulkner Medical Plaza (2.2 miles)
• Speciality Clinic (2.2 miles)
• Bryanlgh Medical Center (2.2 miles)
• 2South ICU (2.9 miles)
• 6South Neuro - PCU (2.9 miles)

Cafes

• Scooters Coffee House (1.8 miles)