Orchard Park

Pros

• The staff at Orchard Park was described as exceptional, caring, and attentive to residents' medical needs.
• Residents enjoyed forming wonderful friendships and engaging in activities like playing cards together.
• The facility provided a warm and welcoming environment for new residents.
• Orchard Park was appreciated for its spacious rooms compared to other assisted living facilities.
• Many reviews highlighted the lovely atmosphere of Orchard Park, including its beautiful atrium and lounge areas.
• Families felt grateful for the quality care their loved ones received during their stay at Orchard Park.
• The activity director organized enjoyable outings for residents, enhancing their overall experience.
• Residents had access to various amenities, including a cafeteria and computer resources in the Red Room.
• Families found the administration supportive in navigating the application process for admission into the facility.
• Overall, many reviewers expressed satisfaction with the level of attention and kindness shown by staff towards residents.

Cons

• The facility is understaffed and most of the staff are very rude, lacking proper training to work with the elderly.
• Calls to the facility often go unanswered, and there is a failure to return calls in a timely manner.
• Residents have experienced multiple falls without proper communication or notification to family members about their condition.
• The environment felt too small and confined for residents, with rooms resembling miniature hospital spaces.
• There were reports of inappropriate behavior from staff members, including obscenities heard in the hallways.
• One reviewer encountered issues with theft within the facility, though it was addressed by administration after the fact.
• A negative experience led to moving a relative out due to concerns over employee vetting and substance abuse history among staff members.

Review

Orchard Park has received a mix of reviews from families and residents regarding its quality of care and the overall environment. Some reviewers appreciate the facility's welcoming atmosphere, stating that it encourages companionship among residents and fosters friendships. The warmth shown by the staff, many of whom are described as exceptional and caring, is frequently mentioned. Families have noted that upon moving in, their loved ones were warmly welcomed and found joy in engaging with fellow residents through activities such as card games and social gatherings.

Several individuals commented on the spaciousness of Orchard Park compared to other assisted living facilities they visited. Many appreciated the decent room sizes, which provided a sense of comfort for their family members. The facility also offers various activities; an activity director takes residents on outings like shopping trips, which adds to the vibrant community feel. However, while some enjoyed the food offered at the facility, others pointed out that preferences varied among residents regarding meal options.

Yet, not all feedback is positive. A stark contrast emerges in reviews from those who experienced severe issues with staffing levels and care quality. One family shared their tragic experience after having to move their loved one due to understaffing issues they encountered within three months at Orchard Park. Accounts indicated that staff members were rude or unable to provide adequate support— leading to alarming situations where critical medical information was not communicated effectively regarding falls sustained by residents.

Additionally, some visitors felt unsettled by what they perceived as a lackluster engagement from staff during tours or visits; reports surfaced about instances where no one greeted them upon arriving or responded promptly when assistance was needed. This has led potential clients to question whether new residents might feel lost navigating the facility's layout without proper orientation or guidance.

The physical layout of Orchard Park also drew mixed reactions from prospective residents and families alike. While some appreciated its openness and outdoor views provided by an atrium area surrounded by greenery, others felt confined within its smaller structure—describing rooms akin to "miniature hospital rooms." Though open communal spaces exist for dining and recreational activities like puzzles or crafts, review responses revealed that for some families looking for cozier environments where loved ones could retreat comfortably during downtime, Orchard Park fell short.

Despite these criticisms about care standards and engagement strategies within their operations, there are commendations about specific staff members whose attentiveness contributed positively toward resident experiences. Families shared heartwarming stories of how dedicated employees—ranging from caregivers to management—would go out of their way to ensure comfort; instances included snow removal for those needing easier access outside during winter months.

In conclusion, while Orchard Park presents certain advantages such as welcoming camaraderie amongst residents and enjoyable shared activities, significant concerns persist surrounding staffing inadequacies impacting quality care delivery paired with maintenance challenges observed throughout different visits made by families assessing suitability for their elderly relatives’ needs. Prospective clients should weigh both encouraging testimonials against negative experiences before deciding whether this assisted living option aligns appropriately with particular expectations surrounding senior care requirements.

Restaurants

• McDonald's (0.3 miles)
• Piedmont Bistro by Venue (1.3 miles)
• Valentino's (1.4 miles)
• Valentino's (1.5 miles)
• Don & Millie's (1.5 miles)
• Culver's (1.6 miles)
• Mr. Hui's No.2 (1.7 miles)

Pharmacies

• Walgreens (0.3 miles)
• Nebraska Ltc Pharmacy (0.8 miles)
• Pharmacy Specialty Services (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (2 miles)
• Hy-Vee Pharmacy (2.3 miles)
• Super Saver (2.3 miles)

Physicians

• Milius, Gibbens, Friesen, Hattan, Martin, and Rauner (0.6 miles)
• Family Health Associates (1.1 miles)
• John Paul Majerus (1.3 miles)
• Neurology Associates PC (1.3 miles)
• Northrup & Associates (1.3 miles)
• Nebraska Pain Consultants (1.4 miles)
• Family Health Care Center (1.4 miles)

Hospitals

• Madonna Rehabilitation Hospital (0.6 miles)
• Faulkner Medical Plaza (1 miles)
• Speciality Clinic (1 miles)
• Bryanlgh Medical Center (1.1 miles)
• 6South Neuro - PCU (2.5 miles)
• 2South ICU (2.5 miles)

Parks

• Holmes Lake Park (1.1 miles)
• Colonial Hills Park (1.3 miles)
• Holmes Lake Dog Park (1.5 miles)
• Bishop Heights Park (1.6 miles)
• Antelope Park (2 miles)
• Irvingdale Park (2.2 miles)
• Williamsburg Village Park (2.4 miles)

Places of Worship

• Congregation Tifereth Israel (1.3 miles)
• Sheridan Lutheran Church (2.3 miles)
• Lincoln Berean Church (2.7 miles)

Cafes

• The Mill at Telegraph (2.9 miles)
• Scooters Coffee House (2.9 miles)