Union Care Center
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1080 Marie Lane, Union, MO 63084
For more information about senior living options: (844) 490-3973
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The staff is very kind and treats residents like family. The facility is well-maintained and makes a positive first impression, with nurses who introduce themselves to visitors. Management is compassionate and caring toward both residents and the staff. The facility is beautiful, with caring and knowledgeable staff who are always willing to help. The entire staff is fabulous and feels like a family to those receiving care. Administrators and the DON are actively involved on the floor, supporting CNAs and nurses. CNAs describe Union Care Center as the best facility they've worked at, praising the staff's dedication to residents and their care. The facility has been a blessing to families. The new location offers physical therapy with a whirlpool and friendly staff.
They describe the facility as a joke, with shifts not staffed on time and management lacking respect and competence. They allege residents are left in wheelchairs for hours without proper care, then blamed on short staffing. They call the operators con artists. They describe staff as unfriendly and rude, with upper management punishing residents who speak up. They state the facility has poor security and cannot keep residents inside. They say the place is horrible, with overworked and underpaid staff and high turnover. They claim care was questionable during the pandemic and that hospitalists reported concerns to the state twice. They complain about billing issues, including extra charges after discharge.Union Care Center presents a portrait of a facility that earns wildly different reactions from the families and staff who interact with it. On one end, you'll hear urgent warnings about inattentive staffing, management gaps, and care that falls short of expectations. On the other, you'll encounter stories of warmth, professionalism, and a sense of family that loyal residents and their loved ones say they've found there. The spectrum is wide enough that any reader would conclude this is a place that can feel like two very different worlds depending on who you speak with, when you visit, and which shift you happen to witness.
Some reviewers describe Union Care Center in blistering terms: a place that promises constant checkups and attentive care but delivers the opposite once family members aren't there with the resident. They recount situations where a loved one was left in a hallway for hours, with caregivers unable to provide the care that should be routine for someone in rehab or long-term care. The criticism doesn't stop at momentary lapses; it extends to broader concerns about management and staffing, with phrases that depict upper management as out of touch or unapproachable. Accusations surface about a culture that punishes residents who speak up and about a sense that short staffing becomes an excuse for substandard care. In some of these accounts, the care environment feels impersonal and even unsafe, with reminders that at times a resident could move beyond a door they shouldn't have access to if security isn't strict enough. The pandemic era is also part of this grim accounting, with families noting restricted visitation, inconsistent communication via hospitalists, and a sense that the facility's response during a health crisis complicated their ability to stay informed and involved. A few reviewers even describe billing practices they feel were unclear or unfair after a stay.
Yet those warnings sit alongside a steady stream of overwhelmingly positive experiences. Many families emphasize the cleanliness and upkeep of the facility, noting that it "smells normal" and feels well maintained - not like a place overwhelmed by odors or shortcuts. They describe a welcoming first impression in which staff members promptly introduce themselves and greet visitors with courtesy and warmth. These caregivers are praised for their kindness and for treating residents like family, with phrases that suggest a culture of compassion and personal attention rather than corporate detachment. Visitors frequently recount warm, personal interactions at the front desk, in therapy, and in nursing care, painting a picture of a community where people know residents by name and go the extra mile to help them feel at home.
A significant cluster of highly favorable comments centers on specific individuals who exemplify leadership and hands-on care. Reviewers highlight an administrator who is approachable and willing to roll up her sleeves - someone who will sweep a floor or lend a hand on the floor when needed. Acting DONs, ADONs, and other frontline leaders are repeatedly credited with providing guidance that feels genuine and practical, such as offering to assist CNAs and nurses during busy shifts or helping to the extent that residents continue to receive the attention they deserve. The sentiment is that the leadership here genuinely cares about both residents and the staff, which in turn fosters a supportive atmosphere where staff feel encouraged to do their best. In a powerful portrait of teamwork, CNAs and other staff are described as collaborative, aware of residents' preferences, and willing to adjust routines to accommodate individual needs. The result, for many families, is a sense that their loved ones are part of a caring family - people who are missed and remembered when they're away even briefly.
More than a few testimonials focus on the overall sense of community within the building. Reviewers talk about a cadre of staff - from the nursing team to therapy and administrative personnel - who are consistently kind, patient, and responsive. They speak of residents who look forward to friendly interactions, shared laughter, and activities that keep them engaged. The sense of belonging is strong enough that some relatives describe the facility as the kind of place where their loved ones feel valued, loved, and supported on a daily basis. The testimonials also celebrate tangible evidence of good care: attentive responses to concerns, proactive communication with families, and a general ethos of trying to meet residents where they are - whether that means accommodating dietary preferences, adjusting therapy plans, or ensuring that residents are comfortable and dignified in their routines.
Amid these strongly positive narratives, a separate thread acknowledges the practical realities of running a small facility in the care industry. Some reviewers speak to real challenges: security gaps that allow a resident to walk out unassisted, the enduring pressure of underpayment and heavy workloads, and the stress of coordinating care across multiple shifts. There are mentions of disputes over bills and questions about how charges are communicated and settled after a discharge. Even within the most supportive reviews, there's an implicit understanding that caregiving is labor-intensive and imperfect, with room for improvement in areas like safety protocols, staffing levels, and transparent billing. A note about a newer facility and relocation adds a layer of complexity, suggesting that improvements and reorganizations are in play as the center evolves.
Into the conversation steps a sense that the care experience at Union Care Center is not monolithic. For some families, the facility becomes the kind of place they would trust with their loved ones, a homey environment where staff members remember names, celebrate recoveries, and stand ready to help with everyday needs. For others, the same facility serves as a cautionary tale about the fragility of quality care in a setting that is subject to staffing fluctuations, administrative pressures, and external stressors. That duality - two different worlds under one roof - offers a realistic and nuanced look at what it takes to deliver compassionate, competent elder care in today's health-care landscape.
For families evaluating Union Care Center, the takeaway is to approach with both eyes open: explore carefully, talk to staff and prior families, observe the rhythms of a typical day, and weigh the experiences of many voices. The reviews present a broad spectrum, but they all orbit around one core question: what does it truly mean to care for someone you love in a facility like this? The answers vary, but within the diversity of experiences there is a common thread - the importance of human connection, clear communication, and a care culture that can adapt to each resident's evolving needs. If your priority is a facility that may offer a warm, family-like atmosphere and attentive leadership, Union Care Center is clearly worth a close look. If your priority is ironclad consistency and a flawless record across all shifts, the voices here suggest you should probe deeply, ask pointed questions, and verify how care is delivered on the days that matter most to you.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Union Care Center, located in the charming town of Union, MO. Our assisted living community offers a range of amenities and care services designed to provide comfort, convenience, and support for our residents.
Our beautiful facility is fully furnished and features a variety of amenities to enhance the quality of life for our residents. Enjoy a pampering session at our on-site beauty salon or relax in the comfortable lounge area while watching your favorite shows on cable or satellite TV. Stay connected with loved ones through telephone and Wi-Fi/high-speed internet access. Our community operated transportation ensures that residents can easily get around and explore nearby attractions.
At Union Care Center, we prioritize the wellbeing of our residents. Our wellness center and fitness room are perfect for maintaining an active lifestyle, while our spacious outdoor spaces and garden offer a tranquil setting to enjoy nature. Residents can engage in stimulating activities such as gaming in the gaming room, browsing books in the small library, or taking advantage of our computer center.
We understand that personalized care is essential, which is why we provide 24-hour supervision and assistance with activities of daily living including bathing, dressing, and transfers. Our staff are trained to manage medication administration and special dietary restrictions such as diabetes diets. We also offer meal preparation and service in our elegant dining room with restaurant-style dining.
The social aspects of life are equally important at Union Care Center. Our concierge services ensure that every resident's needs are met efficiently, while planned day trips offer opportunities for exploration. Residents can take part in resident-run activities or join scheduled daily activities to stay engaged within the community.
Located conveniently near various facilities, our community has two cafes, three parks, four pharmacies, six physicians' offices, ten restaurants, one theater, one hospital nearby as well as six places of worship.
Union Care Center provides a warm and inviting environment where seniors receive the support they need while enjoying an active lifestyle surrounded by friends. Come experience the care and comfort of our assisted living community in Union, MO.
Union Care Center is located at 1080 Marie Lane, Union, MO 63084 in Franklin County, Missouri
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