Union Care Center in Union, MO
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Information last verified:
1080 Marie Lane, Union, MO 63084
For more information about senior living options: (844) 490-3973
The staff are very kind and treat residents like family. The entire staff is fabulous, loving, and like a family. The facility is beautiful, well-maintained, and welcoming. Management is compassionate and caring toward both residents and staff. The front desk, therapy, and nursing care provide warm greetings and attentive service. The CNA team and on-site leaders go above and beyond to support residents. The new facility includes physical therapy with a whirlpool and has friendly staff. Union Care Center is a beautiful facility with caring, knowledgeable staff who are always willing to help.
The facility is described as a joke, with staff not showing up on time for shifts and upper management lacking respect and failing to do their jobs. They promise constant checkups but leave residents in wheelchairs in the hallway for hours without proper care, blaming short staffing; they are called con artists. The staff are unfriendly and rude, and the facility seems focused on upper management, with residents punished for speaking up. The facility has poor security and cannot keep residents inside, allowing a resident to walk right out the front door. It is described as a horrible place with overworked and underpaid staff. During the pandemic, care was questionable and visits were blocked, with concerns reported to the state; families are advised to stay away. They attempted to bill extra after payment in full, which led to strong caution to stay away. Residents reportedly received cold meals on multiple occasions.Union Care Center in Union, MO is best suited for families seeking a small, hands-on, home-like environment where the care team feels accessible and genuinely involved with residents. The strongest testimony comes from families who praise a warm, normal-feeling facility, where staff introductions happen promptly and care feels personal rather than transactional. In this setting, clinicians, CNAs, and therapy teams are often described as compassionate and family-minded, and administrators who roll up sleeves to help on the floor are repeatedly highlighted as a real asset. For short-term rehab or postsurgical recovery, the sentiment is that residents receive attentive attention and that the atmosphere supports a smoother healing process. The caveat is that the same praise coexists with a spectrum of negative experiences, signaling that outcomes depend heavily on individual shifts, leadership moments, and the specific unit where a resident lands.
Those considering alternatives should weigh the risks of uneven day-to-day reliability against the potential for highly personalized care. Families that insist on rock-solid staffing consistency, predictable scheduling, and transparent, proactive communication from leadership may find this community falls short at times. Several reviewers flag issues around staffing levels, punctuality, and upper-management responsiveness, which can translate into longer waits for care, slower response times, or perceived gaps in supervision. If a facility’s stability, clear billing practices, and steady escalation of concerns are non-negotiables, it would be prudent to compare Union Care Center with other local options that advertise higher on-level staffing ratios and more uniform administrative oversight. In short, this is a facility where genuine care can exist alongside notable organizational fragility.
The positives here, strong on-floor presence from nurses, a culture of listening, and a sense of belonging, are meaningful counterweights to the main drawbacks. Several reviews describe nurses and CNAs who introduce themselves, greet families warmly, and treat residents like family, not merely patients. Administrators and DONs who are seen on the floor, willing to help with difficult tasks, and able to advance practical improvements when concerns arise represent a real differentiator. The building itself is repeatedly praised as well-kept and aesthetically pleasing, with practical features like a whirlpool-equipped rehab program noted in newer references. For families seeking a facility where the care team is approachable and the care plan can be adjusted with a listening ear, these practical, people-centered strengths can make a meaningful difference in daily life and overall satisfaction.
Another core strength is the facility’s rehabilitation emphasis, which seems to connect residents with a supportive therapy environment and a collaborative team that tries to align rehabilitation goals with family expectations. When operations run smoothly, feedback from loved ones points to timely therapy sessions, consistent nursing attention, and constructive communication about progress and needs. The sense that staff are highly invested in outcomes, coupled with the ability to get questions answered at the front desk or by the therapy team, creates a credible pathway to meaningful recovery or maintenance of functional independence. In facilities measured by relational quality, such elements often determine whether a resident can regain independence or whether a family feels confident in placing a loved one there for the long term.
Yet the darker contours of the picture cannot be ignored. The most troubling reports allege overworked, underpaid staff, and a leadership layer perceived as distant or punitive when concerns are raised. Pervasive accusations of unreliable shifts, short-staffed floors, and inconsistent enforcement of care standards create real anxiety about safety and quality of life. Security concerns, such as residents able to exit without immediate intervention, underscore the need for robust protocols and vigilant supervision. Billing friction also appears in several accounts, with families describing surprises or disputes over charges that undermine trust in the financial aspects of care. Taken together, these patterns suggest a facility at risk of uneven performance: when staffing or leadership falters, the benefits of a warm, family-forward culture may not be enough to shield residents from negative experiences.
The bottom line is practical and decisive. Union Care Center can be a strong fit for families prioritizing a warm, personable environment with hands-on staff and a rehab-oriented plan, particularly if the resident responds well to close-knit care and visible leadership on the floor. For those who require consistent staffing, transparent operations, and unwavering administrative accountability, caution is warranted and alternative communities should be compared. Before making a decision, prospective families should request a direct tour focused on staffing patterns, speak with the on-floor nurse manager, and review recent state inspection reports. Ask about staff-to-resident ratios by shift, how call bells are managed during peak times, and what escalation procedures exist for care concerns. Also verify billing practices in writing and seek current family references to gauge whether the day-to-day experience aligns with the most encouraging reviews rather than the most troubling ones. In the right circumstances, Union Care Center delivers noteworthy warmth and practical care; in others, the risks outweigh the benefits, making alternatives a smarter, safer choice.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Union Care Center, located in the charming town of Union, MO. Our assisted living community offers a range of amenities and care services designed to provide comfort, convenience, and support for our residents.
Our beautiful facility is fully furnished and features a variety of amenities to enhance the quality of life for our residents. Enjoy a pampering session at our on-site beauty salon or relax in the comfortable lounge area while watching your favorite shows on cable or satellite TV. Stay connected with loved ones through telephone and Wi-Fi/high-speed internet access. Our community operated transportation ensures that residents can easily get around and explore nearby attractions.
At Union Care Center, we prioritize the wellbeing of our residents. Our wellness center and fitness room are perfect for maintaining an active lifestyle, while our spacious outdoor spaces and garden offer a tranquil setting to enjoy nature. Residents can engage in stimulating activities such as gaming in the gaming room, browsing books in the small library, or taking advantage of our computer center.
We understand that personalized care is essential, which is why we provide 24-hour supervision and assistance with activities of daily living including bathing, dressing, and transfers. Our staff are trained to manage medication administration and special dietary restrictions such as diabetes diets. We also offer meal preparation and service in our elegant dining room with restaurant-style dining.
The social aspects of life are equally important at Union Care Center. Our concierge services ensure that every resident's needs are met efficiently, while planned day trips offer opportunities for exploration. Residents can take part in resident-run activities or join scheduled daily activities to stay engaged within the community.
Located conveniently near various facilities, our community has two cafes, three parks, four pharmacies, six physicians' offices, ten restaurants, one theater, one hospital nearby as well as six places of worship.
Union Care Center provides a warm and inviting environment where seniors receive the support they need while enjoying an active lifestyle surrounded by friends. Come experience the care and comfort of our assisted living community in Union, MO.
Union Care Center is located at 1080 Marie Lane, Union, MO 63084 in Franklin County, Missouri
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