Bristol Manor 2049 Rose Lane Pacific, MO, Pacific, MO 63069
For more information about senior living options: (844) 490-3973
The food was good. The staff are super caring and go above and beyond for residents. The staff are amazing and very awesome with the residents. The people who work there are really great, with a positive atmosphere. The facility is very clean and the staff are friendly. The new management loves to cook and the facility is clean and smells good every day.
Toilets in the rooms were dirty, with fecal matter, and staff would not clean them. There were bed bugs at the facility, and management did not inform residents promptly. Medications for residents were routinely late, causing delays to appointments. The administrator and staff were described as rude, aggressive, and untrustworthy. Personal belongings were mishandled or taken by staff, leading to distrust. The facility lacked activities and the food was described as bad. At least one reviewer said they would not recommend the facility to anyone.The collection of accounts about this care facility paints a picture of a place that evokes very different experiences depending on who you ask. On the bright side, several reviewers highlight caring staff, a positive atmosphere, and a level of cleanliness that makes rooms and common areas feel comfortable. Words like "super caring," "amazing staff," and "great staff and positive atmosphere" appear repeatedly, along with notes that the facility is clean and smells good on a daily basis. One reviewer even points to new management that loves to cook, suggesting a more homey, guest-focused vibe under recent leadership. In another echo, a reviewer describes the facility as very clean with friendly staff, and another mentions a kitchen that is well-kept and a generally orderly environment. Taken together, these sentiments suggest that when things go well, residents encounter attentive, friendly caregivers and a tidy setting.
Beyond the general cleanliness and warmth, there are remarks that emphasize a welcoming and nurturing day-to-day mood. Several comments center on the staff's engagement with residents, with phrases praising caring individuals who "go above and beyond" for the residents. The overall feel for these reviewers is that, when staff members are on top of things, the atmosphere becomes uplifting and the residents appear to be treated with kindness and respect. For families who prioritize a warm, personable staff and a clean living area, these points stand out as the strongest positives in the narrative.
However, the other side of the story is substantial and clearly concerns residents and families who had markedly worse experiences. A number of reviewers report serious cleanliness and hygiene issues - most notably that toilets in the rooms are dirty, with fecal matter sometimes present and no timely cleaning. This kind of detail directly touches daily quality of life and raises concerns about basic maintenance and oversight. The contrast with the positive cleanliness comments suggests that conditions can swing from acceptable to unacceptable, depending on shifts, days, or perhaps even specific staff assignments.
Several reviews raise alarms about management and administration. One reviewer describes the facility's leader, named Heather, as extremely rude and aggressive when approached about problems. There are specific complaints about medication administration - claims that residents' medications are late or not delivered on time, leading to disruptions in appointments and routines. Another set of allegations centers on bed bugs, with reviewers claiming the facility did not disclose infestations promptly and that issues persisted even after spraying. The tone here is one of frustration and mistrust, with residents and families feeling left in the dark about serious health and comfort concerns.
The narrative expands into troubling claims about trust and conduct. A recurring thread is that those running the facility are not perceived as trustworthy by some families. Stories describe perceived manipulation around sensitive issues like personal belongings and medication handling, and there are accounts of confrontations between administrators and family members that escalated into tense exchanges. The fear of retaliation or being blamed for problems becomes a common undercurrent in these accounts, complicating the decision to entrust a loved one to the facility.
One particularly pointed thread involves allegations surrounding Heather Pinckney, identified by some as the administrator. In one account, a relative claims she has been in trouble with the law in another town and even alleges theft from a resident, suggesting a pattern of problematic behavior. An accompanying account from the person's uncle further asserts illegal activity and misconduct. While these statements are strongly negative and controversial, they are presented as personal testimony within the reviews. They contribute to a climate of concern about leadership beyond routine care issues, and they illustrate how deeply trust can be eroded when families feel unsafe or unheard.
In addition to the more clearly described issues - bed bugs, late medications, and rude behavior - there are shorter remarks that indicate a broader dissatisfaction: mean staff in some cases, bad food, and a perception that there are few or no activities for residents. Taken together, these comments emphasize that for some families the daily experience is far from ideal, with concerns about nutrition, engagement, and overall morale among residents.
Overall, the accounts reveal a facility that can offer genuine warmth and cleanliness when circumstances align, but that also contains substantive, repeated warnings about serious problems. The differences in experience appear to be sharp: a portion of reviewers describe compassionate care, clean spaces, and a pleasant atmosphere, while others report significant lapses in hygiene, medication management, and respectful communication from leadership. The strong negative themes center on late or mishandled medications, unaddressed hygiene issues, bed bug outbreaks, and, in some cases, alleged misconduct by the administration, including references to theft and impropriety.
For anyone considering this facility, these reviews suggest a careful, multifaceted approach. It would be prudent to verify current staffing levels, medication procedures, and pest-control history; request a tour during different times of day to observe cleanliness and activity offerings; and speak directly with current residents and their families about their day-to-day experiences. Given the seriousness of some outcomes described - delays in medications, potential mentio ns of bed bugs, and allegations about leadership - checking with the state licensing authority or conducting due diligence about recent inspections and any corrective actions could also be wise steps to ensure a well-informed decision. Ultimately, the sentiment is mixed: the facility has the capacity to provide attentive, clean, and supportive care, but a lack of consistency in management, hygiene, and timely care has left a number of families wary and seeking alternatives.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bristol Manor - Pacific is an assisted living community located in Pacific, MO. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each apartment is fully furnished and equipped with cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Residents can enjoy spending time outdoors in our garden or outdoor space, as well as access to a small library for reading and relaxation.
We provide housekeeping services and move-in coordination to make the transition into our community as seamless as possible. Our on-site restaurant offers restaurant-style dining with special dietary restrictions catered to ensure that our residents receive nutritious and delicious meals.
At Bristol Manor - Pacific, we prioritize the health and well-being of our residents. We offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications accurately and on time. We have a mental wellness program in place to support the emotional health of our residents.
Engaging activities are an important part of life at Bristol Manor - Pacific. Our community offers resident-run activities where residents can participate in planning and organizing events that reflect their interests. We also have scheduled daily activities to keep residents active and social.
Convenience is key at Bristol Manor - Pacific, with two pharmacies, three physicians, and three restaurants nearby for easy access to healthcare services and dining options.
Overall, Bristol Manor - Pacific provides a comfortable, caring, and supportive environment for seniors seeking assisted living services in the Pacific, MO area.
This area of Pacific, Missouri offers a convenient and diverse range of amenities for seniors. There are several pharmacies nearby, including CVS Pharmacy and Walmart Pharmacy, providing easy access to necessary medications. With multiple physicians' offices such as Pacific Health Center and Patients First Health Care in close proximity, seniors will have access to quality healthcare services. The selection of restaurants in the area, such as McDonald's and The Hawthorne Inn, allows for a variety of dining options. Additionally, there are parks like Robertsville State Park and Veterans Memorial Park where seniors can enjoy outdoor activities. Places of worship like Cedar Grove United Methodist Church and Most Sacred Heart Catholic Church provide spiritual support. For entertainment, there are theaters like Great 8 Cinema and transportation services from Alamo ensure easy accessibility to the surrounding areas. Overall, this part of Pacific offers a well-rounded community for seniors looking to retire in a convenient location with plenty of options for daily living needs.
Bristol Manor - Pacific is located at Bristol Manor 2049 Rose Lane Pacific, MO, Pacific, MO 63069 in St. Louis County, Missouri
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