105 South Sixth Street, Pacific, MO 63069
For more information about senior living options: (844) 490-3973
Mike is an amazing nurse who stays on top of things. Kevin is a compassionate and caring administrator who is involved with residents and their families. Pacific Care Center is a great place to live and/or work. The staff are an awesome team and very friendly; the dietary manager is excellent and the food feels like home-cooked meals. Residents are treated like family and have many activities to choose from. Housekeeping does a fantastic job keeping the place clean, there are no odors, and the social services staff are informative and helpful. The facility is clean, the food is good, and residents are well cared for. It is one of the best long-term care facilities in the area.
There are not enough staff members to meet residents' needs, including dietary, personal hygiene, and daily activities. The room and bathroom were filthy, with feces on the seat and toilet, and a sink that looked unclean for a long time; a hole in the wall and safety violations were observed. Residents were left sitting unattended in the dining room in the early morning hours. Management and ownership are described as horrible/terrible, creating a toxic environment where staff allegedly ignore residents. There is typically only one aide per hall and one nurse for the entire building on 12-hour shifts, leading to delayed care. There is no dignity for residents, with calls for new management in every department. Staff are described as rude and dismissive, and communication about meals and services is poor. Many staff members reportedly spend time outside or in cars smoking and on their phones while residents are neglected. A staff member reportedly left a child sleeping in a car overnight, raising concerns about overall care standards. Condiments and basic food items are not provided, and the food quality is described as disgusting. The facility is associated with safety violations and unsanitary conditions.Pacific Care Center evokes strongly divergent impressions from the families and individuals who have interactions with it. On one hand, several reviewers describe a facility where caring staff and thoughtful administrators can make a real difference in a loved one's recovery and daily comfort. On the other hand, a substantial group of commenters allets serious deficiencies in staffing, cleanliness, safety, and management, painting a picture of an environment that can fall well short of expectations for a long-term care setting. Taken together, the collection of remarks suggests a complex picture with notable highs and troubling lows.
A recurring thread among the more positive accounts is the experience of personal attention and genuine kindness from specific staff members. One reviewer spoke of a mom who recovered well after a night when the call button initially didn't function properly, noting that after they clearly set expectations, the staff became wonderful and responsive. Mike, described as an amazing nurse, is highlighted for his vigilance and proactive care, with the family expressing real gratitude for the consistency and warmth shown by him and others who helped them during a difficult time. Another reviewer praises a compassionate administrator named Kevin, who was described as deeply involved with residents and families - something not always seen in every facility. Across several comments, residents were portrayed as being treated with respect, and some families credited social workers and dietary staff for going above and beyond to meet needs and ensure quality of life.
The facility is also described positively in terms of its environment and operations by multiple posters. Several reviews stress a clean facility with good food and a strong sense of community. A number of respondents compliment housekeeping for keeping the place tidy and free of odors, and they credit the dietary team for providing meals that resemble what a family would prepare at home. The social services staff are called informative and helpful, and some reviewers claim the new management team has eliminated agency staff from the building, which they interpret as a sign of stability and commitment. The sentiment from these voices is that residents are cared for "like family," with a range of activities available for engagement and a general impression that the center can be a good place to live or work when leadership and staff are aligned.
Against these positive notes, however, sit a cascade of critical experiences that some readers describe as systemic rather than isolated incidents. Several reviewers explicitly label the management as problematic, with some calling it horrible, toxic, or in need of drastic overhaul. The most pervasive concerns center on staffing levels and responsiveness: claims of too few aides and nurses for the size of the facility, with one reviewer describing a situation where there is typically one nurse for the entire building during a 12-hour shift and just one aide per hall. Such accounts are tied to broader allegations of delays in care, insufficient personal hygiene support, and inadequate mental stimulation or daily activities. Some reviewers go as far as to claim the atmosphere is unsafe or undignified, with references to staff spending time outside or in cars smoking and a sense that leadership is not actively addressing these problems.
Specific, concrete complaints about conditions and safety also appear in the reviews. A few reviewers recount a room that was dirty or poorly maintained, with mentions of feces splashes in a bathroom that hadn't been used, a sink needing cleaning, and even a hole in a wall. Safety violations are alleged, and there is at least one emotional note about a loved one spending the final month of life in what was described as an untenable environment. In another, a morning scene of residents left unattended in a dining room is described, underscoring fears about staffing levels and supervision.
Food and supplies are another frequent battleground in these accounts. Some families report decent food and adequate, even home-like meals, but others describe the cuisine as poor and lacking basic condiments or even the essential conveniences residents expect, such as being allowed to use a microwave. There are personal-care concerns too, including reports of clothes going missing after laundry, difficulties obtaining requests from management, and assertions that basic needs - like the ability to heat soup or secure needed meals - were not being met. A few reviewers recount attempts to engage the owners or management with little or no follow-up, reinforcing a sense of frustration and neglect.
Amidst the strongly opinionated voices, there are a few comments that push back against the wave of criticism, offering a more balanced or even supportive take. Some reviewers insist they have found the staff to be genuinely loving and attentive, with a social worker or specific caregivers providing meaningful support. A few visitors who have spent time at Pacific Care Center in the broader region report cleanliness and friendly staff as consistent impressions, and they suggest that the center remains a solid choice for families seeking care in the area. Yet even these affirmations are tempered by caveats about turnover, new leadership, and variable experiences across shifts.
In sum, Pacific Care Center emerges as a place with real strengths and clear vulnerabilities. There are strong endorsements about compassionate staff, involved administrators, clean facilities, and home-like meal quality, along with a sense of community and ongoing activities that residents can enjoy. At the same time, there are persistent and sometimes incendiary complaints about staffing shortages, safety concerns, cleanliness lapses, and management practices that some families feel are failing their loved ones. The divergence of opinions suggests that outcomes may be highly dependent on which staff members are on duty, which department is involved, and who is in charge at any given time. For families considering Pacific Care Center, the takeaway seems to be that firsthand visits, conversations with multiple staff members across shifts, and direct questions about staffing ratios, daily routines, and recent management changes are essential to forming a well-grounded expectation.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pacific Care Center in Pacific, MO is an assisted living community that offers a range of care services and amenities to meet the needs of its residents. The facility provides both board and care home as well as skilled nursing facility options, ensuring that individuals receive the appropriate level of care they require.
Residents at the Pacific Care Center can enjoy a variety of amenities that enhance their comfort and convenience. These include a spacious dining room where nutritious meals are served, fully furnished accommodations to create a cozy living space, and beautiful outdoor spaces such as gardens for relaxation and leisure activities. The facility also provides housekeeping services to maintain cleanliness and orderliness.
The Pacific Care Center prides itself on offering comprehensive care services to support the independence and well-being of its residents. Trained staff members are available to provide assistance with daily tasks such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive proper medical attention and medication management. Special dietary restrictions are accommodated through diabetes diets and meal preparation services.
Transportation arrangement for medical appointments is available, making it easier for residents to access necessary healthcare services outside the facility. Additionally, scheduled daily activities keep residents engaged and entertained within the community.
Convenience is further ensured by the presence of two pharmacies nearby, allowing for easy access to medications, as well as three physicians located conveniently close by. For dining options or social outings, there are three restaurants in proximity to the Pacific Care Center.
Overall, the Pacific Care Center offers a comfortable and supportive environment for seniors seeking assisted living options in Pacific, MO. With its comprehensive care services, convenient amenities, transportation arrangements, and nearby medical facilities and restaurants, this community strives to provide its residents with a high quality of life while meeting their individual needs.
Pacific Care Center is located at 105 South Sixth Street, Pacific, MO 63069 in St. Louis County, Missouri
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