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Birch Pointe Health And Rehabilitation in Springfield, MO

Birch Pointe Health And Rehabilitation is a nursing home community in Springfield, MO.

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Birch Pointe Health And Rehabilitation in Springfield, MO

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  • Interior

    A modern and spacious dining area with large windows and natural lighting, featuring wooden beams and contemporary furniture.

  • Decor

    A modern living room with a fireplace, comfortable seating, and stylish decor.

  • Living Room

    A stylish seating area featuring modern chairs, a round table, and elegant wall art.

  • Building

    A modern architectural building set in a lush green landscape, basking in the warm glow of sunset.

  • Architecture

    A well-lit hallway featuring framed artwork on the walls, adding a touch of elegance to the space.

  • Windows

    A modern workspace featuring large windows, wooden beams, and minimalist furniture, designed for collaboration and productivity.

  • Dining

    A modern dining area featuring elegant wooden tables and chairs, enhanced by ample natural light from large windows.

  • Lighting

    A modern hallway with elegant lighting and stylish architectural features.

  • Lobby

    A modern reception area featuring stylish decor and sleek design.

  • Office

    A modern and well-lit medical office featuring comfortable seating and professional decor.

  • Waiting Area

    A modern waiting area featuring wooden flooring and contemporary furniture.

  • Spacious

    A modern and spacious interior showcasing contemporary design elements.

  • Open Space

    A modern lobby with comfortable seating and stylish decor.

3705 South Jefferson Avenue, Springfield, MO 65807

For more information about senior living options: (866) 208-4318

3.1 from 91 reviews
5 stars
43
4 stars
3
3 stars
2
2 stars
6
1 stars
37

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024

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Overall Review of Birch Pointe Health And Rehabilitation

differentiator 12 reviews mention this

Therapy is repeatedly praised

Residents and families frequently highlight the therapy team’s work in mobility and recovery.

Several reviews describe strong outcomes from the rehab and therapy departments, including mobility progress and attentive rehabilitation support. Even some people with major complaints still single out physical therapy as excellent or better than other parts of care. A few reviewers also mention specific therapy disciplines (like OT/PT) and say the team helped them regain function.

common 10 reviews mention this

Facility looks clean and well kept

Multiple reviews describe the building as clean, bright, and well maintained.

Across reviews, people mention cleanliness and an overall “clean and bright” feel, with some also calling the facility beautiful or warm. A few reviewers mention large or private room features and common areas that felt updated rather than run down. Even among negative reviews, the physical appearance is often described positively, suggesting residents separate the building condition from the day-to-day care.

common 18 reviews mention this

Caring staff shows up for families

Many reviews say staff members are compassionate, responsive, and genuinely concerned for residents.

A recurring theme is staff kindness—reviews describe nurses, aides, and therapists as caring, helpful, and willing to go above and beyond. Several families say they felt supported during transitions, with named staff members specifically credited for communication, care, and comfort. A few reviews also mention social services and ongoing updates, framing staff as a big reason they felt at ease.

caveat 17 reviews mention this

Concerns center on staffing and response

A common concern is delayed help and inconsistent care when staff is short.

Many negative reviews describe slow response times, difficulty reaching staff, and call buttons going unanswered for long stretches. Several reviewers also mention shortages and describe residents left waiting or needing more hands-on assistance than they received. Some accounts go further, describing negligence or unsafe handling, while others frame the issues as operational breakdowns tied to understaffing and miscommunication.

common 6 reviews mention this

Dining quality is mixed

Food reviews run the gamut from “awesome” to too bland or not well matched to needs.

Some reviewers praise the food and even describe it as delicious or better than expected, while others complain it is bland or awful most of the time. There are also concerns about diet understanding and residents’ diets, with complaints that staff did not know dietary instructions. Overall, dining comes through as an area where residents’ experiences varied.

caveat 2 reviews mention this

Billing issues come up in reviews

A few reviews raise concerns about billing surprises or charges.

One review describes receiving an unexpected bill after being told they were paid in full and notes disputes over charges later attributed to timing. Another review contrasts that with a claim of no hidden charges, suggesting billing experiences were not uniform. For shoppers, this theme shows up often enough to treat billing clarity as something to verify before and after a stay.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Springfield-Branson Regional (9 miles away) Springfield-Branson Regional (9 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Dental Er (0.1 miles)
  • Pediatric Associates (0.6 miles)
  • William C Moore, MD (0.6 miles)
  • Ferrell-Duncan Clinic (0.6 miles)
  • Turner Women's Center - Cox Health (0.6 miles)
  • Saumitra Biswas, MD (0.6 miles)
  • CoxHealth Meyer Center Outpatient, Rehabilitation and Sports Medicine (0.7 miles)

Theaters

  • Alamo Drafthouse Springfield (0.4 miles)

Restaurants

  • Cedars South (0.5 miles)
  • McDonald's (0.5 miles)
  • Karai Ramen + Handroll (0.8 miles)
  • FD's Grillhouse (0.8 miles)
  • Braum's (0.9 miles)
  • Firehouse Subs (0.9 miles)
  • Sakura Japanese Sushi Bar & Grill (1 miles)

Pharmacies

  • South Oaks Pharmacy (0.6 miles)
  • Walmart Pharmacy (0.6 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.2 miles)
  • Price Cutter (1.7 miles)

Hospitals

  • Skaggs Community Hospital Association (0.6 miles)
  • Cox Medical Center South (0.7 miles)
  • Jared Neuroscience Center (0.7 miles)
  • 7th Floor (0.7 miles)
  • Cox Surgery Center (0.7 miles)
  • Cox Walnut Lawn (0.7 miles)
  • Cox South Hospital (0.7 miles)

Places of Worship

  • Park Crest Baptist Church (0.9 miles)
  • Ridgecrest Baptist Church (2 miles)
  • Messiah Lutheran Church (2 miles)
  • Jefferson Ave Baptist Church (2.4 miles)

Parks

  • Chesterfield Park (2.1 miles)

Frequently Asked Questions

Where is Birch Pointe Health And Rehabilitation?
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