Birch Pointe Health And Rehabilitation in Springfield, MO

Save

  • Interior

    A modern and spacious dining area with large windows and natural lighting, featuring wooden beams and contemporary furniture.

  • Decor

    A modern living room with a fireplace, comfortable seating, and stylish decor.

  • Living Room

    A stylish seating area featuring modern chairs, a round table, and elegant wall art.

  • Building

    A modern architectural building set in a lush green landscape, basking in the warm glow of sunset.

  • Architecture

    A well-lit hallway featuring framed artwork on the walls, adding a touch of elegance to the space.

  • Windows

    A modern workspace featuring large windows, wooden beams, and minimalist furniture, designed for collaboration and productivity.

  • Dining

    A modern dining area featuring elegant wooden tables and chairs, enhanced by ample natural light from large windows.

  • Lighting

    A modern hallway with elegant lighting and stylish architectural features.

  • Lobby

    A modern reception area featuring stylish decor and sleek design.

  • Office

    A modern and well-lit medical office featuring comfortable seating and professional decor.

  • Waiting Area

    A modern waiting area featuring wooden flooring and contemporary furniture.

  • Spacious

    A modern and spacious interior showcasing contemporary design elements.

  • Open Space

    A modern lobby with comfortable seating and stylish decor.

Birch Pointe Health And Rehabilitation in Springfield, MO

Information last verified:

3705 South Jefferson Avenue, Springfield, MO 65807

For more information about senior living options: (844) 490-3973

3.1 from 85 reviews
5 stars
41
4 stars
2
3 stars
1
2 stars
6
1 stars
35

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024

Add this award to your website

Overall Review of Birch Pointe Health And Rehabilitation

Pros

  • pro Birch Pointe treats residents like family.
  • pro The atmosphere is beautiful, and the facility is clean and well cared for.
  • pro The therapy team is great at mobility and rehabilitation.
  • pro The nursing staff are attentive, caring, and genuinely compassionate.
  • pro The facility offers memory care, skilled nursing, and long-term services that families can trust.
  • pro The on-site physical therapy team worked miracles with residents.
  • pro The staff are warm, friendly, and truly care about the residents.
  • pro Families feel at ease due to the staff's professionalism and support.
  • pro The dining staff provide meals with a smile and are pleasant.

Cons

  • pro The care is described as disgraceful and unprofessional, even bordering on criminal.
  • pro The owners, the administration, and the doctors are alleged to deserve prison for the care given.
  • pro They allegedly lied about the care they could provide, including medications and medical equipment.
  • pro The facility is portrayed as being in business to make money, caring nothing for loved ones.
  • pro They cut corners, including withholding life-saving medications and necessary equipment.
  • pro Basic necessities, like an air mattress to prevent bedsores, were fought for or promised but not delivered.
  • pro The staff are often overwhelmed or understaffed, hindering proper patient care.
  • pro Patients reportedly leave with additional complications due to complete negligence.
  • pro There is widespread miscommunication and unprofessionalism across the facility.
  • pro Some staff are described as rude, disrespectful, or lacking in empathy and training.

Review

Birch Pointe Health and Rehabilitation in Springfield, Missouri is best suited for families seeking strong rehabilitation services in a facility that feels bright, home-like, and accessible. The rehab and therapy teams receive frequent praise for getting residents moving again, with multiple reviewers highlighting skilled physical and occupational therapists and a pleasant, well-maintained setting. The building itself often stands out for its clean, modern appearance, generous private rooms, and amenities like a small in-house bakery and a salon, which can make a lengthy stay feel less institutional. This is a place where the care story shines in therapy and comfort, making it a solid first pick for short-term post-acute rehab or long-term residence for those who prize a welcoming environment and robust rehab options.

During periods when the focus is on restoring mobility or returning home, Birch Pointe can deliver tangible gains. The therapy department is consistently described as capable, with staff who engage residents and push for functional progress. Families frequently mention genuine kindness from therapists and aides who work to tailor plans to individual needs, making daily therapy feel purposeful rather than routine. The nursing and care team can be capable and compassionate, and several reviews acknowledge caregivers who go above and beyond to support residents and their families, especially when transitions between care phases require careful coordination. For families prioritizing rehabilitation outcomes and a pleasant atmosphere, these are meaningful advantages.

However, the reality of Birch Pointe includes a recurring, sometimes troubling, thread of care inconsistency that weighs heavily in decision-making. A substantial volume of reviews alleges chronic understaffing, long delays in assistance, and gaps in communication between departments. Medication management is a frequent point of failure for some residents, with reports of nurses lacking up-to-date information or mismanaging dosages, and in certain cases, missed treatments and delayed responses to call lights. Billing experiences are another pain point, with reviewers describing unexpected charges or disputes over payment after services were rendered. These patterns, slow responsiveness, fragmented communication, and financial frustration, undermine confidence in the core promise of reliable, attentive care.

This contrast between standout therapy and systemic care gaps explains why Birch Pointe cannot be considered a one-size-fits-all solution. For families prioritizing rehab outcomes and a welcoming environment, the pros can offset many concerns when staffing is adequate, communication is tight, and medical orders are followed precisely. Yet when long-term nursing oversight, consistent medication administration, and immediately responsive support are non-negotiables, the cons become too salient to ignore. In practice, the facility’s strengths in therapy and atmosphere may not reliably compensate for the variability in daily nursing care reported by many reviewers, and that inconsistency often surfaces as a family’s ongoing worry.

Alternatives should be considered for residents with complex medical needs, dementia-rich care, or a high expectation of immediate call-button responsiveness. Families who require steady, predictable nursing presence, rapid med administration, and rigorous interdepartmental coordination may find Birch Pointe discouraging unless they implement careful oversight and frequent, high-quality communication with administration. Those weighing end-of-life or long-term arrangements should factor in the possibility of staffing fluctuations and the potential for abrupt changes in care plans. In short, Birch Pointe can be an excellent fit for targeted rehab goals and a pleasant, supportive environment, but it is less reliable for families prioritizing consistent, unwavering daily care.

Practical steps guide the diligence process. Ask for current staffing ratios by shift, and speak directly with the director of nursing about how medication administration, call-light responses, and hygiene routines are managed on a typical day. Request a tour focused on the rehab gym, dining services, and patient suites to evaluate cleanliness, noise levels, and accessibility. Review recent state survey results and ask for specific examples of how prior concerns were addressed, including staff training and process changes. Finally, request references from families with similar care needs and timeline, and verify billing practices, especially any recent rate increases or ancillary charges. With a clear sense of both the therapeutic strengths and the operational vulnerabilities, families can determine whether Birch Pointe aligns with the resident’s needs and the family’s expectations.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Springfield-Branson Regional (9 miles away) Springfield-Branson Regional (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Birch Pointe Health And Rehabilitation in Springfield, MO is a vibrant and inclusive assisted living community that offers a wide range of amenities and care services to its residents. This community is dedicated to providing a comfortable and enriching living environment for seniors.

The amenities at Birch Pointe Health And Rehabilitation are designed to enhance the overall well-being and quality of life for its residents. The community features a beauty salon where residents can indulge in haircuts, styling, or various beauty treatments. Residents can also enjoy their favorite shows and movies through cable or satellite TV in their private rooms. Community-operated transportation is available for easy access to nearby destinations, such as shopping centers or medical appointments.

For those who enjoy staying connected with technology, there is a computer center with Wi-Fi/high-speed internet available. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the facility's culinary team. Additionally, a kitchenette is provided in each room for added convenience.

To promote an active lifestyle, Birch Pointe Health And Rehabilitation has a fitness room equipped with exercise machines and wellness programs tailored to meet the needs of each resident. There is also a gaming room for recreation and relaxation purposes. Outdoor spaces including gardens provide opportunities for peaceful strolls or enjoying the fresh air.

The community also offers housekeeping services to ensure that living spaces are always clean and tidy. Move-in coordination assistance is provided to ease the transition process into this assisted living community.

Regarding care services, 24-hour supervision ensures that residents' safety needs are met at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available when needed. Medication management is provided to ensure proper administration of medications according to individual requirements. Special dietary restrictions are accommodated through diabetes diet plans and other special dietary options.

Residents at Birch Pointe Health And Rehabilitation can take advantage of various activities offered by the community's concierge services. Fitness programs are available to help residents stay fit and active. Planned day trips offer opportunities for exploration or outings to nearby attractions. Resident-run activities promote socialization and engagement within the community. Scheduled daily activities ensure that there is always something exciting happening within the community.

The assisted living community is conveniently located in close proximity to parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals.

Overall, Birch Pointe Health And Rehabilitation offers a comprehensive and supportive living environment that fosters independence, wellness, and a fulfilling lifestyle for its residents.

Nearby Places of Interest

Physicians

  • Dental Er (0.1 miles)
  • Pediatric Associates (0.6 miles)
  • William C Moore, MD (0.6 miles)
  • Ferrell-Duncan Clinic (0.6 miles)
  • Turner Women's Center - Cox Health (0.6 miles)
  • Saumitra Biswas, MD (0.6 miles)
  • CoxHealth Meyer Center Outpatient, Rehabilitation and Sports Medicine (0.7 miles)

Theaters

  • Alamo Drafthouse Springfield (0.4 miles)

Restaurants

  • Cedars South (0.5 miles)
  • McDonald's (0.5 miles)
  • Karai Ramen + Handroll (0.8 miles)
  • FD's Grillhouse (0.8 miles)
  • Braum's (0.9 miles)
  • Firehouse Subs (0.9 miles)
  • Sakura Japanese Sushi Bar & Grill (1 miles)

Pharmacies

  • South Oaks Pharmacy (0.6 miles)
  • Walmart Pharmacy (0.6 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.2 miles)
  • Price Cutter (1.7 miles)

Hospitals

  • Skaggs Community Hospital Association (0.6 miles)
  • Cox Medical Center South (0.7 miles)
  • Jared Neuroscience Center (0.7 miles)
  • 7th Floor (0.7 miles)
  • Cox Surgery Center (0.7 miles)
  • Cox Walnut Lawn (0.7 miles)
  • Cox South Hospital (0.7 miles)

Places of Worship

  • Park Crest Baptist Church (0.9 miles)
  • Ridgecrest Baptist Church (2 miles)
  • Messiah Lutheran Church (2 miles)
  • Jefferson Ave Baptist Church (2.4 miles)

Parks

  • Chesterfield Park (2.1 miles)

Frequently Asked Questions

Where is Birch Pointe Health And Rehabilitation?
What photos are available for Birch Pointe Health And Rehabilitation in Springfield, Missouri?

Nearby Communities

  • Kickapoo Prairie Retirement Condos

    Kickapoo Prairie Retirement Condos

    Springfield, MO

     
    $810 to $850 / month

    pro Very affordable pricing relative to Greene County and Missouri averages.

  • Cox Medical Centers Meyer Orthopedic And Rehab

    Cox Medical Centers Meyer Orthopedic And Rehab

    Springfield, MO

    4 from 30 reviews
     

    pro 24/7 supervision with ADL assistance, medication management, and rehab-focused care.

  • The Montclair

    The Montclair

    Springfield, MO

    4.7 from 194 reviews
    $2,600 to $3,400 / month

    pro Friendly staff and an active community with restaurant-style dining.

  • Hamilton Corporation

    Hamilton Corporation

    Springfield, MO

    3.8 from 59 reviews
     

    pro Nearby healthcare, dining, and cultural options with a tranquil lifestyle.

  • Springfield Villa

    Springfield Villa

    Springfield, MO

    2.8 from 44 reviews
     

    pro Welcoming, clean facility with attentive staff and engaging activities.

  • The Cambridge

    The Cambridge

    Springfield, MO

    4.5 from 150 reviews
    $2,199 to $3,309 / month

    pro Friendly, attentive staff and an active resident community.

  • The Fremont Senior Living

    The Fremont Senior Living

    Springfield, MO

    4.5 from 161 reviews
    $3,510 to $4,405 / month

    pro Friendly, attentive staff in a home-like, clean setting.

  • The Neighborhoods At Quail Creek

    The Neighborhoods At Quail Creek

    Springfield, MO

    3.4 from 113 reviews
    $6,344 to $7,159 / month

    pro Clean, modern facility with friendly, attentive staff, engaging activities, useful amenities, and effective rehab services.

  • The Waterford At Ironbridge

    The Waterford At Ironbridge

    Springfield, MO

    4.7 from 173 reviews
    $2,330 to $3,695 / month

    pro Compassionate, responsive staff in a clean, safe community with engaging activities.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • what does an elder law attorney do6 Crucial Ways an Elder Law Attorney Assists Families

    Elder law attorneys assist older adults and their families with legal matters such as estate planning, Medicaid eligibility, and guardianships, while also providing protection against elder abuse. They help navigate complex regulations to safeguard financial resources, ensure well-being, and maintain autonomy for seniors.

  • tax implications of parent living with youNavigating the Tax Landscape of Caregiving: Credits, Deductions, and Beyond

    Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.

  • low impact exercises for seniorsHighly Beneficial Low-Impact Exercises for Senior Living Residents

    Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.