Information last verified:
37 North Clark Avenue, Ferguson, MO 63135
For more information about senior living options: (844) 490-3973
The nursing home is very clean and odor-free. The staff are very helpful, professional, and friendly. The administrator and staff really care about the patients. The staff have been working there for a long time, which speaks volumes. The CNA staff is great. Residents loved the facility.
The administrator was unconcerned, rude and disrespectful. Staff were stealing from residents and nothing was done about it. Clothes were taken and residents wore clothes that were not theirs. The aides did not care for residents with compassion and were rough and mean. The food was not prepared or served properly. Residents who could not feed themselves were left sitting against the wall, and staff fed them as if they hated their job. It is not a place anyone would recommend. There were nine people in the facility with COVID and this was not disclosed to families.Oak Knoll Skilled Nursing & Rehabilitation Center in Ferguson, MO is best suited for families seeking a clean, orderly environment with dependable front-line caregivers and a staff culture that includes long-tenured aides who know residents well. It works well for residents who value consistency in daily routines, a facility that is well-kept, and caregivers who can deliver routine care with professionalism and warmth. In short, it rewards families who prioritize a tangible, daily caregiving presence over glossy promises, and who can tolerate variability in leadership and governance.
That said, there are clear red flags for those who cannot tolerate gaps in administration or accountability. Families who need a consistently ethical leadership tone, transparent handling of concerns, and a proven track record of addressing resident safety and dignity should seriously weigh alternatives. The strongest warning signs come from reports of disrespectful behavior by management, alleged theft, and care that some describe as rough or neglectful. If governance and safeguarding resident trust are nonnegotiables, the evidence here points toward shopping options with stronger oversight and proven incident responsiveness.
On the upside, the facility earns praise for its physical condition and the quality of direct care on many shifts. Reviewers repeatedly highlight a clean, odor-free environment and staff who are helpful, professional, and friendly. The presence of long-tenured aides and caregivers who “care about the residents” matters in daily life: residents are more likely to experience consistent help with activities of daily living, timely assistance, and a familiar caregiving style. A handful of positive comments about the CNA staff reinforce that when the front-line team is engaged, residents benefit from attentive, personable support.
However, the negative experiences cannot be dismissed. Some reviews paint a troubling contrast: a rude or indifferent administrator, alleged theft, and inadequate attention to basic needs such as feeding and personal hygiene. The most troubling accounts describe residents left waiting for assistance or caregivers who lack compassion, raising serious concerns about dignity, safety, and morale on certain shifts. Taken together, these reports suggest inconsistent quality of care that may vary by unit, shift, or administrator responsiveness, an unacceptable risk for individuals with higher care needs or cognitive challenges.
The facility’s mixed rating, an overall 3.8 with a spread of high praise and pointed complaints, signals that experiences can diverge dramatically. Families should plan for a thorough, anticipatory due diligence rather than assuming a baseline level of safety and quality. Prospective residents will benefit from detailed conversations with staff and residents, a chance to observe mealtime and care routines, and a careful review of any recent state inspections or complaint logs. It is essential to verify how quickly leadership addresses red flags and whether there is a clear, enforceable plan to prevent the issues cited by reviewers.
In the end, Oak Knoll may meet the needs of residents who prize a clean environment and solid front-line care, provided the family is comfortable with discretionary gaps in leadership accountability and a potential for inconsistent experiences. For families prioritizing consistent governance, strong safety culture, and transparent remedial action, alternatives deserve serious consideration. Scheduling a candid tour, meeting the administrator, and requesting recent incident and complaint records will illuminate whether Oak Knoll can be trusted to protect dignity and deliver reliable daily care, or whether a different community offers a more consistent standard of safety and responsiveness.
72 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Oak Knoll Skilled Nursing & Rehabilitation Center in Ferguson, MO is a premier assisted living community that provides a wide range of amenities and care services to ensure the comfort and well-being of its residents.
In terms of amenities, Oak Knoll offers a beauty salon where residents can enjoy professional hair and beauty treatments. Residents also have access to cable or satellite TV in their private rooms. The community provides community-operated transportation for outings and appointments. For those who wish to stay connected, there is a computer center as well as Wi-Fi/high-speed internet throughout the facility.
Dining at Oak Knoll is a delightful experience with restaurant-style dining offered in a spacious dining room. Special dietary restrictions are accommodated to ensure that residents are able to enjoy meals that meet their needs.
For recreational activities, Oak Knoll offers a fitness room for physical exercise and wellness programs. There is also a gaming room where residents can engage in fun activities with their peers. Outdoor space including gardens provide a serene atmosphere for relaxation and fresh air, while small library offers reading material for those who seek quiet pursuits.
Care services at Oak Knoll are comprehensive and personalized. With 24-hour supervision, trained staff members assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive the correct medications at the right time. Special dietary requirements, such as diabetic diets or other restrictions, are carefully followed by the kitchen staff.
Residents at Oak Knoll can expect an active social life with concierge services available to help plan day trips and activities within the community. Resident-run activities provide opportunities for engagement with fellow residents, while scheduled daily activities ensure there is never a dull moment.
The location of Oak Knoll adds convenience to its many offerings. With cafes, parks, pharmacies, restaurants, transportation options as well as places of worship nearby; residents have easy access to various amenities outside the community.
Overall, Oak Knoll Skilled Nursing & Rehabilitation Center is a well-rounded assisted living community that strives to meet the physical, social, and emotional needs of its residents in a comfortable and inviting environment.
Oak Knoll Skilled Nursing & Rehabilitation Center is located at 37 North Clark Avenue, Ferguson, MO 63135 in St. Louis County, Missouri
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