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Heritage Care Center in Saint Louis, MO

Heritage Care Center is a nursing home community in Saint Louis, MO.

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Heritage Care Center in Saint Louis, MO

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4401 North Hanley Road, Saint Louis, MO 63134

For more information about senior living options: (866) 208-4318

2.4 from 35 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
2
1 stars
21

Heritage Care Center Costs & Pricing

At Heritage Care Center, the monthly cost for a semi-private room is set at $4,470. This figure positions the facility slightly above the average rate for St. Louis County, which stands at $4,438, and significantly higher than the state average in Missouri of $3,772. While these costs reflect the premium services and care quality offered by Heritage Care Center, they also highlight the regional pricing landscape for similar accommodations. Prospective residents and their families may find value in considering not just the monetary aspect but also the comprehensive well-being and support that come with choosing this facility.

Floor plansHeritage Care CenterSt. Louis CountyMissouri
Semi-Private$4,470$4,438$3,772

Overall Review of Heritage Care Center

caveat 12 reviews mention this

Staffing and care quality concerns

Residents and families describe serious problems with care quality and responsiveness.

Many reviews describe the facility as unsafe or not caring enough, with complaints about how staff communicate and follow through. Several residents and families mention delays in notifying family members, difficulty getting answers, or care that falls short of what was expected. A few reviews also describe specific situations where residents are left in poor conditions or need more consistent attention.

caveat 2 reviews mention this

Medication and order follow-through

Some reviews raise concerns about medication handling.

A couple of reviews specifically allege medication was missed or administered incorrectly and that nursing staff did not follow doctor’s orders. Others also describe medication being given inconsistently based on staff decisions rather than resident needs.

caveat 5 reviews mention this

Odor and cleanliness complaints

Several reviews mention strong unpleasant odors and cleanliness issues.

Multiple reviews describe a strong smell on arrival or persistent urine/feces odors inside the building. Some reviews also connect cleanliness to resident conditions, describing residents left in urine-soaked or soiled clothing. At the same time, at least one review says the building was cleaned and smelled nice, showing a noticeable split in experiences.

caveat 2 reviews mention this

Meals and nutrition dissatisfaction

Some residents’ families report dissatisfaction with meals and nutrition.

Two reviews describe meals as high in sodium or lacking nutritional value, with examples of food quality and temperature issues. They also describe consequences such as residents losing weight and meals not leaving residents satisfied. The community does offer restaurant-style dining and supports special dietary restrictions per its care and dining details.

common 3 reviews mention this

Friendly, warm interactions noted

Some reviews highlight warm, friendly staff interactions.

A few reviews describe staff as helpful and friendly, including mentions of staff being easy to talk to. One reviewer also describes warmth and one-on-one knowing residents, with positive comments about smiles and engagement. These accounts stand out against the more critical reviews about overall care quality.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Lambert-St Louis International (3 miles away) Lambert-St Louis International (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Saint Louis, Missouri offers convenient access to transportation options such as Metrolink North Hanley Station and various car rental services. Additionally, there are several pharmacies in the vicinity including Express Scripts and Walgreens for any medical needs. Nearby places of worship like St Ann Catholic School provide spiritual support. There are also a variety of dining options ranging from fast food chains like McDonald's to more casual eateries like The Blue Note. For leisure activities, residents can visit parks like Wohl Recreation Center or catch a movie at AMC Esquire 7. The proximity to hospitals like Christian Hospital and St Louis Children's Hospital ensures easy access to healthcare services. Overall, this area provides a mix of amenities and services that could cater well to seniors looking for a comfortable living environment.

Transportation

  • Metrolink North Hanley Station (0.1 miles)
  • Enterprise Rent-A-Car (1.5 miles)
  • National Car Rental (2.2 miles)
  • Terminal 2 Parking (2.3 miles)
  • Southwest Airlines (2.3 miles)
  • Hertz Rent A Car (2.4 miles)
  • Budget Rent A Car (2.5 miles)

Pharmacies

  • Express Scripts (0.4 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.1 miles)
  • Schnucks (3.2 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.7 miles)

Places of Worship

  • St Ann Catholic School (1.5 miles)

Restaurants

  • The Blue Note (2.4 miles)
  • White Castle (3.4 miles)
  • McDonald's (3.8 miles)
  • McDonald's (4 miles)
  • McDonald's (4.5 miles)
  • MOD Pizza (4.9 miles)
  • Florissant City Diner (4.9 miles)

Cafes

  • Starbucks (4.1 miles)
  • Starbucks (4.4 miles)
  • Blueprint Coff (4.5 miles)
  • Old Town Donut Shop (4.8 miles)
  • Made. by Lia (5.1 miles)
  • Panera Bread (5.9 miles)
  • Starbucks (6.2 miles)

Parks

  • Wohl Recreation Center / Sherman Park (4.9 miles)
  • Shaw Park (5.2 miles)
  • St Ferdinand Park (5.8 miles)
  • Fairground Park (6.4 miles)

Hospitals

  • Metropolitan St Louis Psychiatric Center (5.1 miles)
  • Christian Hospital (5.8 miles)
  • St Louis Children's Hospital (6.4 miles)
  • DePaul Health Center - Emergency Room (6.5 miles)
  • DePaul Hospital (6.5 miles)
  • The Rehabilitation Institute of St Louis (6.6 miles)

Theaters

  • AMC Esquire 7 (5.9 miles)

Physicians

  • University Club Medical (6.6 miles)
  • Barnes-Jewish Hospital (6.6 miles)

Frequently Asked Questions

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