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2.4 from 35 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
2
1 stars
21
Heritage Care Center Costs & Pricing
At Heritage Care Center, the monthly cost for a semi-private room is set at $4,470. This figure positions the facility slightly above the average rate for St. Louis County, which stands at $4,438, and significantly higher than the state average in Missouri of $3,772. While these costs reflect the premium services and care quality offered by Heritage Care Center, they also highlight the regional pricing landscape for similar accommodations. Prospective residents and their families may find value in considering not just the monetary aspect but also the comprehensive well-being and support that come with choosing this facility.
Floor plans
Heritage Care Center
St. Louis County
Missouri
Semi-Private
$4,470
$4,438
$3,772
Overall Review of Heritage Care Center
caveat12 reviews mention this
Staffing and care quality concerns
Residents and families describe serious problems with care quality and responsiveness.
Many reviews describe the facility as unsafe or not caring enough, with complaints about how staff communicate and follow through. Several residents and families mention delays in notifying family members, difficulty getting answers, or care that falls short of what was expected. A few reviews also describe specific situations where residents are left in poor conditions or need more consistent attention.
caveat2 reviews mention this
Medication and order follow-through
Some reviews raise concerns about medication handling.
A couple of reviews specifically allege medication was missed or administered incorrectly and that nursing staff did not follow doctorâs orders. Others also describe medication being given inconsistently based on staff decisions rather than resident needs.
caveat5 reviews mention this
Odor and cleanliness complaints
Several reviews mention strong unpleasant odors and cleanliness issues.
Multiple reviews describe a strong smell on arrival or persistent urine/feces odors inside the building. Some reviews also connect cleanliness to resident conditions, describing residents left in urine-soaked or soiled clothing. At the same time, at least one review says the building was cleaned and smelled nice, showing a noticeable split in experiences.
caveat2 reviews mention this
Meals and nutrition dissatisfaction
Some residentsâ families report dissatisfaction with meals and nutrition.
Two reviews describe meals as high in sodium or lacking nutritional value, with examples of food quality and temperature issues. They also describe consequences such as residents losing weight and meals not leaving residents satisfied. The community does offer restaurant-style dining and supports special dietary restrictions per its care and dining details.
common3 reviews mention this
Friendly, warm interactions noted
Some reviews highlight warm, friendly staff interactions.
A few reviews describe staff as helpful and friendly, including mentions of staff being easy to talk to. One reviewer also describes warmth and one-on-one knowing residents, with positive comments about smiles and engagement. These accounts stand out against the more critical reviews about overall care quality.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Lambert-St Louis International (3 miles away)
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Activities on-site
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Saint Louis, Missouri offers convenient access to transportation options such as Metrolink North Hanley Station and various car rental services. Additionally, there are several pharmacies in the vicinity including Express Scripts and Walgreens for any medical needs. Nearby places of worship like St Ann Catholic School provide spiritual support. There are also a variety of dining options ranging from fast food chains like McDonald's to more casual eateries like The Blue Note. For leisure activities, residents can visit parks like Wohl Recreation Center or catch a movie at AMC Esquire 7. The proximity to hospitals like Christian Hospital and St Louis Children's Hospital ensures easy access to healthcare services. Overall, this area provides a mix of amenities and services that could cater well to seniors looking for a comfortable living environment.
Transportation
Metrolink North Hanley Station (0.1 miles)
Enterprise Rent-A-Car (1.5 miles)
National Car Rental (2.2 miles)
Terminal 2 Parking (2.3 miles)
Southwest Airlines (2.3 miles)
Hertz Rent A Car (2.4 miles)
Budget Rent A Car (2.5 miles)
Pharmacies
Express Scripts (0.4 miles)
Walgreens (1.8 miles)
CVS Pharmacy (1.8 miles)
Walgreens (2.1 miles)
Schnucks (3.2 miles)
Walgreens (3.4 miles)
Walgreens (3.7 miles)
Places of Worship
St Ann Catholic School (1.5 miles)
Restaurants
The Blue Note (2.4 miles)
White Castle (3.4 miles)
McDonald's (3.8 miles)
McDonald's (4 miles)
McDonald's (4.5 miles)
MOD Pizza (4.9 miles)
Florissant City Diner (4.9 miles)
Cafes
Starbucks (4.1 miles)
Starbucks (4.4 miles)
Blueprint Coff (4.5 miles)
Old Town Donut Shop (4.8 miles)
Made. by Lia (5.1 miles)
Panera Bread (5.9 miles)
Starbucks (6.2 miles)
Parks
Wohl Recreation Center / Sherman Park (4.9 miles)
Shaw Park (5.2 miles)
St Ferdinand Park (5.8 miles)
Fairground Park (6.4 miles)
Hospitals
Metropolitan St Louis Psychiatric Center (5.1 miles)
Christian Hospital (5.8 miles)
St Louis Children's Hospital (6.4 miles)
DePaul Health Center - Emergency Room (6.5 miles)
DePaul Hospital (6.5 miles)
The Rehabilitation Institute of St Louis (6.6 miles)
At Heritage Care Center, the monthly cost for a semi-private room is set at $4,470. This figure positions the facility slightly above the average rate for St. Louis County, which stands at $4,438, and significantly higher than the state average in Missouri of $3,772. While these costs reflect the premium services and care quality offered by Heritage Care Center, they also highlight the regional pricing landscape for similar accommodations. Prospective residents and their families may find value in considering not just the monetary aspect but also the comprehensive well-being and support that come with choosing this facility.
Heritage Care Center on seniors.fyi includes 6 photos including images showing healthcare, interior, dining, seating, entrance, building, trees, awning, and more.
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Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by KĂźbler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.
Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.
Exercise Equipment, Rehabilitation, Physical Therapy, Fitness, and Therapy Room
Healthcare
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