Residents describe help with diagnoses and medicine management.
Some residentsâ experiences mention medical follow-through, including getting a diagnosis right and being supported back on good medicine. Other reviewers raise serious concerns about medical quality, including a diabetic-related injury and poor nursing care that families say led to worse outcomes. Overall, medication and diabetes-related care comes through as a high-stakes area with very different experiences depending on the reviewerâs situation.
common14 reviews mention this
Staff feel compassionate and respectful
Staff are described as compassionate, attentive, and respectful.
Many reviewers say the nurses, aides, and administrative team are caring, attentive, and professional. Several describe staff treating residents with respect and dignity and going above and beyond day-to-day. A few also highlight communication follow-through, like staff knowing what families need and returning calls or information promptly.
common3 reviews mention this
Activities keep residents engaged
The activity program is repeatedly described positively.
Reviews mention an active activity department that involves residents rather than simply scheduling events. One reviewer specifically calls out the activity department and administrator, while another describes day-to-day happenings that bring joy. Even among mixed experiences, the idea that daily activities matter shows up as a consistent thread.
common7 reviews mention this
Clean setting and comfortable atmosphere
Residents and families mention cleanliness and a calm feel.
Multiple positive reviews describe a clean, well-maintained facility with a welcoming, peaceful atmosphere. Some also point to nice grounds and plenty of outdoor space. On the other side, a smaller set of reviewers use strongly negative language about cleanliness and cleanliness-related concerns in resident rooms and common areas.
caveat11 reviews mention this
Safety and care quality concerns
Several reviewers raise serious safety and care issues.
While some families praise care, a notable number of reviews describe serious problems, including allegations of abuse, staff coverage concerns, and efforts they say were aimed at covering up incidents. Other reviewers describe medical neglect and residents being harmed. These negative accounts also include complaints about staffing limitations and a lack of action when concerns were reported.
caveat3 reviews mention this
Communication can be hard
Some families report difficulty reaching the right people.
Several reviewers complain about communication problems, including phones that go unanswered or calls that do not get returned. Staffing and role coverage issues show up in at least one account, where a social work position reportedly was not filled. Even so, a few reviewers also describe the facility as responsive and quick to get back with information.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
116 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Lambert-St Louis International (5 miles away)
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
St Ann Catholic School (1 miles)
St Ambrose Church (5.6 miles)
Old Orchard Church (6.8 miles)
Restaurants
White Castle (1.8 miles)
The Capital Grille (3.3 miles)
MOD Pizza (3.6 miles)
Boathouse at Forest Park (3.8 miles)
The Muny (3.8 miles)
McDonald's (3.9 miles)
The Blue Note (4.1 miles)
Pharmacies
Express Scripts (1.9 miles)
Walgreens (1.9 miles)
Walgreens (2.7 miles)
CVS Pharmacy (2.7 miles)
Schnucks (2.8 miles)
Walgreens (3.4 miles)
Walgreens (3.9 miles)
Transportation
Metrolink North Hanley Station (2 miles)
Enterprise Rent-A-Car (3.2 miles)
National Car Rental (3.9 miles)
Zooline Railroad The Wild (3.9 miles)
Terminal 2 Parking (4.1 miles)
Southwest Airlines (4.1 miles)
Hertz Rent A Car (4.1 miles)
Cafes
Starbucks (2.4 miles)
Blueprint Coff (2.5 miles)
Panera Bread (5.8 miles)
Starbucks (6.1 miles)
Starbucks (6.5 miles)
Starbucks (6.6 miles)
Old Town Donut Shop (6.8 miles)
Parks
Wohl Recreation Center / Sherman Park (3.1 miles)
Shaw Park (3.6 miles)
Fairground Park (4.9 miles)
Bar K (5.5 miles)
Tilles Park Neighborhood (5.9 miles)
Tower Grove Park (6.4 miles)
Hospitals
Metropolitan St Louis Psychiatric Center (3.1 miles)
St Louis Children's Hospital (4.4 miles)
The Rehabilitation Institute of St Louis (4.6 miles)
VA Medical Center Spinal Cord Injury Program (5.4 miles)
SSM Cardinal Glennon Children's Medical Center (6.1 miles)
Normandy Nursing Center on seniors.fyi includes 10 photos including images showing building, architecture, bedroom, interior, landscaping, nature, trees, dining, and more.
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116 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Lambert-St Louis International (5 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Special dietary restrictions
Concierge services
Planned day trips
Prime location with extensive nearby amenities.
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