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2.2 from 46 reviews
5 stars
7
4 stars
5
3 stars
4
2 stars
5
1 stars
25
Overall Review of Castle Park Apartments
caveat7 reviews mention this
Pests and cleanliness concerns
Residents frequently raise concerns about pests and overall cleanliness.
Multiple reviews describe mice, roaches, and rats, along with comments about mold and poor upkeep. Some residents also mention trash areas that stink and hallways that do not feel cleaned regularly. One review is more positive about pest control and says the building is kept clean, but the overall feedback still includes repeated pest-related complaints.
caveat9 reviews mention this
Management and office communication
Several residents describe problems with management responsiveness.
Many reviews criticize the office for not communicating or making changes, and some residents describe harassment or favoritism. A few reviews also allege issues that go beyond customer service, including complaints about theft or mishandling of residents and possessions. There is also positive feedback about a staff member named Michelle, but the management-related complaints still appear often enough to be a recurring theme.
caveat5 reviews mention this
Security and access issues
Security and building access come up as a recurring concern.
Some residents say side-door or entry hardware is broken, cameras do not work consistently, and people can come in and out around the clock. Others describe security as lackadaisical or mention trouble with visitors and access rules. Taken together, reviews suggest a mixed experience with safety controls and enforcement.
common2 reviews mention this
Outdoor grounds and amenities
Reviews highlight enjoyable grounds and outdoor features.
A positive review describes scenic paved trails and amenities like a pool and tennis, along with the setting inside the park. Another review also praises the community for being well maintained outside and inside and specifically calls out pest control and cleanliness. These favorable points show up alongside much stronger negative feedback, but they are present in at least a couple of reviews.
caveat9 reviews mention this
Haunted and witchcraft claims
A number of reviews share unsettling claims about the buildingās history.
Multiple reviews say the property feels haunted or reference witchcraft, a ādarkā atmosphere, or an old asylum or mental hospital history. Some residents frame these statements as recent videos, while others describe it as something they believe is happening in the building. Even though these claims are not consistent with typical property feedback, they appear frequently enough to stand out as a repeated theme.
caveat4 reviews mention this
Maintenance mixed quality
Maintenance quality and accountability are described inconsistently.
Some reviews praise maintenance as the only good part, while others raise serious concerns such as unresolved repairs, potholes, and maintenance interactions that residents felt were inappropriate. There are also mentions of broken building components, including issues tied to access points and cleaning. Overall, the maintenance experience does not come through as consistently dependable.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Independent Living
Transportation
Lambert-St Louis International (5 miles away)
Nearby Places of Interest
Places of Worship
St Ann Catholic School (0.9 miles)
St Ambrose Church (5.7 miles)
Old Orchard Church (6.8 miles)
Pharmacies
Express Scripts (1.8 miles)
Walgreens (2 miles)
Walgreens (2.6 miles)
CVS Pharmacy (2.7 miles)
Schnucks (2.9 miles)
Walgreens (3.4 miles)
Walgreens (3.8 miles)
Restaurants
White Castle (1.9 miles)
The Capital Grille (3.4 miles)
MOD Pizza (3.6 miles)
Boathouse at Forest Park (3.8 miles)
The Muny (3.8 miles)
McDonald's (4 miles)
The Blue Note (4.1 miles)
Transportation
Metrolink North Hanley Station (1.9 miles)
Enterprise Rent-A-Car (3.2 miles)
National Car Rental (3.9 miles)
Zooline Railroad The Wild (4 miles)
Terminal 2 Parking (4 miles)
Southwest Airlines (4 miles)
Hertz Rent A Car (4.1 miles)
Cafes
Starbucks (2.5 miles)
Blueprint Coff (2.6 miles)
Panera Bread (5.8 miles)
Starbucks (6.1 miles)
Starbucks (6.5 miles)
Starbucks (6.7 miles)
Old Town Donut Shop (6.8 miles)
Parks
Wohl Recreation Center / Sherman Park (3.1 miles)
Shaw Park (3.7 miles)
Fairground Park (5 miles)
Bar K (5.6 miles)
Tilles Park Neighborhood (5.9 miles)
Tower Grove Park (6.4 miles)
Hospitals
Metropolitan St Louis Psychiatric Center (3.2 miles)
St Louis Children's Hospital (4.4 miles)
The Rehabilitation Institute of St Louis (4.6 miles)
VA Medical Center Spinal Cord Injury Program (5.4 miles)
SSM Cardinal Glennon Children's Medical Center (6.1 miles)
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