Delhaven Manor
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5460 Delmar Boulevard, Saint Louis, MO 63112
For more information about senior living options: (844) 490-3973
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The facility has a great team, is super clean, and collaborates well with outside providers. The care provided to residents is very professional, with them kept clean and well fed. Delhaven is highly recommended by families seeking a facility. The staff are attentive, caring, and go above and beyond to assist residents. The facility has been updated with new management and dedicated employees. Residents show health improvements, with wounds healing and weight gain. The staff are friendly, knowledgeable, and provide many activities and good meals. Management and staff consistently show care for residents, and residents appear happy. Families praise specific staff members for their kindness and excellent care. Delhaven is described as a place where families can sleep well at night knowing their loved ones are cared for.
The facility is described as terrible and the CNAs are not the best. It is claimed to be infested with roaches and that a remodeled floor is not open. The resources and staff are described as extremely inadequate, making care unacceptable. There are reports of residents being left for long periods without water, food, or sanitation. Communication between the facility and hospital is described as horrid. Management is accused of prioritizing profit over patient care. Residents' property cannot be secured and clothing becomes community property. Some reviewers claim the reviews themselves are fake.Delhaven Manor sits on the edge of St. Louis, and the collection of experiences shared by families and residents paints a picture of a facility with both strong advocates and persistent concerns. Across many comments, there is a clear sense that when care is right, it becomes deeply meaningful: a clean environment, attentive staff, and a sense that improvements and new leadership have begun to shift the culture toward better patient outcomes. At the same time, several reviewers flag ongoing struggles that can color the day-to-day experience, especially around staffing levels, communication, and certain operational challenges. Taken together, the reviews describe a place that has made significant progress in planning and person-centered care, while still facing the hard realities of high-demand care settings.
On the positive side, numerous reviewers highlight a team that feels cohesive, capable, and committed. One person calls the team "great," noting the facility's cleanliness and strong collaboration with outside providers, and encouraging others to consider Delhaven. A family member who has watched their grandmother there for six months expresses gratitude for the care she receives, underscoring a sense of reliability and ongoing support. For many, Delhaven is described as a step up from prior facilities, with mentions of remodelling and an up-to-date environment reinforcing the impression that management is investing in the place. Several reviews explicitly recommend Delhaven, urging others to check it out when seeking a facility for a loved one.
A particularly detailed thread of praise comes from families caring for residents with demanding needs. One reviewer's brother has ALS and is nonverbal and completely dependent on staff; they emphasize that the building is clean and that care remains professional, with the staff known to the family and attentive to the brother's needs. The speaker notes that if the staff aren't putting patient care first, they are held accountable, underscoring a culture where accountability matters. They describe major upgrades to the facility, the attention of the administrative team, and an overall sense of comfort with the level of care not just for their brother but for all residents. This account mentions staff members by name (Tom, Delores) and portrays a relationship where staff know the family, communicate regularly, and take pride in maintaining cleanliness, nutrition, and safety.
Other reviews celebrate the personal touch and ongoing commitment of individual caregivers. Phrases like "couldn't ask for better staff," and "they really care as if it's their own family members" convey a feeling of hands-on, compassionate care. Families speak of staff going above and beyond, being available for questions, and creating a feeling of trust and reassurance for loved ones. A family member noting their uncle's progress emphasizes visible improvements - wounds healing, a brighter mood, and weight gain - painting a portrait of recovery and attentive monitoring. Testimonials about staff kindness and knowledge - describing nurses, aides, and department heads as dedicated and caring - help to reinforce the sense that Delhaven's front-line team is capable of delivering meaningful, person-centered care when resources are available.
The atmosphere around remodeling and facility improvements also emerges as a strong plus in several accounts. Reviewers point to newly renovated rooms and common areas, a facility that has been updated completely, and a new management team that brings dedicated staff to the workplace. Several families report that the facility feels cleaner and more welcoming, with residents appearing well cared for and engaged in activities. Comments about the absence of odors and the overall upkeep reinforce the impression that Delhaven has moved toward a more comfortable, home-like setting that families can feel confident about when making tough placement decisions.
Nevertheless, not all experiences are uniformly positive, and a sizable portion of the commentary centers on serious concerns that echo across multiple reviews. A recurring theme is understaffing and the associated impact on timeliness and quality of care. Some reviewers describe situations where promises or plans of care do not consistently translate into action, and they attribute this to staffing gaps. They warn that in order to ensure a loved one gets the care they need, families may need to be present regularly, which can be a heavy requirement in a long-term care situation. Other comments describe dangerous or distressing scenarios - such as extended periods without water or food, or residents left on the floor for long stretches - which are presented as stark reminders of how fragile care arrangements can be when resources are strained.
Communication between the facility and hospitals is another fault line cited by several reviewers. They describe frustration with unclear or delayed information flow, and some argue that the overall system feels more focused on cost-saving than patient-centered communication. A couple of reviewers also raise concerns about financial pressures and resource allocation, suggesting that some practices reflect a broader culture oriented toward profitability rather than patient care. The tone of these accounts is critical but not uniformly dismissive; rather, they reflect a belief that while the care staff may be capable, systemic pressures are impeding consistently excellent performance.
A few individual comments add more cautionary notes. One reviewer claimed roaches and described the floor as not yet open after remodeling, as well as charging a premium while pushing families to "walk through" to verify the quality. Another critic highlighted experiences with staff who appeared nice, but ultimately were followed by disappointing care outcomes in different settings, including hospital transfers. There are also mentions of property security concerns and disputes about "one thing said and another done" - a reminder that trust is built not only on what's inside the walls but on how reliably that trust is honored in daily routines.
In the end, the picture that emerges is of a facility that has earned praise for its modernized environment, the evident dedication of many caregivers, and stories of real progress in patient outcomes. At the same time, it faces the enduring challenges common to many long-term care communities: staffing pressures, the complexity of coordinating care with hospitals, and the demanding expectations of families seeking the best possible outcomes for vulnerable loved ones. For anyone considering Delhaven Manor, the takeaway is to weigh these experiences as part of a thoughtful, on-site visit. Speak with staff and families, observe daily operations, and ask pointed questions about staffing, care plans, and communication - because within the strong, compassionate care that many patients clearly receive, there are also lessons about sustaining that care day in and day out.
156 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Delhaven Manor in Saint Louis, MO is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can pamper themselves and stay looking their best. Each resident can enjoy their favorite shows and movies with cable or satellite TV in their own private space. Convenient transportation services are provided for outings and appointments, ensuring that residents can maintain an active social life.
For those who want to stay connected with technology, there is a fully equipped computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style meals prepared by professional chefs, accommodating special dietary restrictions as needed. Housekeeping services are also provided to keep the living spaces clean and comfortable.
Residents can stay physically active in the fitness room or engage in friendly competition in the gaming room. The outdoor space provides opportunities for relaxation and enjoying nature in beautifully manicured gardens. For those who love reading, there is a small library filled with books for every interest.
Care services at Delhaven Manor include 24-hour supervision to ensure safety and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to help residents take their medications on time. Diabetes diet plans are followed carefully, and special dietary restrictions are accommodated.
The community offers various activities to keep residents engaged and entertained. Concierge services are available to assist with any needs or inquiries. Fitness programs cater to different fitness levels and preferences, helping residents stay active and healthy. Planned day trips provide opportunities for fun outings, while resident-run activities allow the residents to take charge of their own entertainment. Scheduled daily activities ensure that there is always something exciting happening within the community.
Delhaven Manor is conveniently located near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals - making it easy for residents and their families to access additional services and entertainment options.
Overall, Delhaven Manor offers a luxurious and supportive environment where residents can enjoy an active and fulfilling lifestyle in a vibrant community.
Delhaven Manor is located at 5460 Delmar Boulevard, Saint Louis, MO 63112 in St. Louis city, Missouri
Delhaven Manor on seniors.fyi includes 10 photos including images showing interior, bedroom, windows, fitness, dining, rehabilitation, physical therapy, exercise equipment, and more.
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