1127 Timber Run Drive, Saint Louis, MO 63146
For more information about senior living options: (844) 490-3973
Creve Coeur Manor offers a private room at a monthly cost of $5,500, which is notably higher than the average rates for both St. Louis County and the broader state of Missouri, where private rooms are priced at approximately $4,622 and $4,483 respectively. This difference in costs may reflect the exceptional services and amenities provided by Creve Coeur Manor, enhancing the overall living experience for residents. While it may represent a premium investment in care, potential clients might find that the environment and quality of service justify this higher expense compared to other facilities in the area.
| Floor plans | Creve Coeur Manor | St. Louis County | Missouri |
|---|---|---|---|
| Private | $5,500 | $4,622 | $4,483 |
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The staff is described as friendly and caring toward a broad spectrum of residents. The administrator and workers are described as very professional and helpful. The facility has undergone renovations and new management, with improvements noted by reviewers. Robert is described as nice and helpful, and the receptionist as a welcoming person. The staff is praised as amazing and easy to talk to, with morale described as uplifting. Some reviewers say they received wonderful care from the staff.
The reviewer says the facility is not suitable, not even for farm animals, and would not recommend it for a loved one. The reviewer would give it zero stars if possible. The reviewer asserts their father died after a short stay and alleges staff claimed he was fine after arrival, which the reviewer calls impossible. The reviewer reports items being stolen from a resident's room, including shoes, jeans, and a favorite sweatshirt. The reviewer observed a staff member sleeping at the desk. The reviewer describes filthy conditions, including poop smeared on walls. The reviewer recalls a Summer 2023 power outage with no generators and a nonfunctional elevator, leaving a wheelchair-bound relative inaccessible. The reviewer accuses staff and administration of dishonesty and of exacerbating family problems. The reviewer states the communication was terrible, to the point of being ignored.Creve Coeur Manor has become a place that inspires a wide spectrum of experiences, ranging from hopeful renovations and empathetic staff to allegations of neglect, theft, and broken communication. On one hand, several reviewers point to recent upgrades and a renewed sense of care in certain wings of the building, as if the facility is moving in the right direction. On the other hand, a substantial number of accounts describe scenes of serious concern: doors and corridors that feel uncertain to families, gaps in basic safety and cleanliness, and a pattern of interactions that leave loved ones feeling dismissed or harmed. The stories span months and even years, with some families reporting dramatic improvements after changes in management, while others continue to describe frightening or demoralizing experiences that have lasting emotional impact.
A number of deeply troubling narratives center on a family member's decline and the way it was handled. One reviewer recounts the death of a father who had been a resident for less than a year. The account asserts that the staff told the family, via paramedics, that the patient had been fine and simply fallen, which the reviewer found implausible given the ICU and ventilator timelines that followed. The family describes a lack of condolences, no card, and no acknowledgment after the death. They also report ongoing problems with belongings: shoes, jeans, a favorite sweatshirt, and other items disappearing from rooms. In one particularly stark moment, the reviewer recalls witnessing a staff member sleeping at the desk and seeing fecal matter smeared on walls, painting a picture of filthy conditions that were reported to authorities through the ER. These elements combine to create an impression of a facility that, for some families, failed to provide dignity or basic respect during a time of extreme vulnerability.
The same thread of concern extends to communication and administrative responsiveness. In several cases, families describe mismanagement and inconsistent handling of personal effects and finances. One person claims that a relative's checks were lost or overcharged, with a staff member named Cindy (or Cynthia) singled out for failing to offer appropriate condolences and for allegedly mishandling important documents. Another reviewer relays a pattern of poor communication, including stories of staff who were rude, condescending, or dismissive when families sought information or assistance. The social worker allegedly indicated that belongings could be picked up after a death, yet the front desk staff - specifically a person named Martha - responded with hostility and a refusal to provide a straightforward service. The sentiment that emerges is not only frustration with the bureaucracy of the facility but also a sense that basic courtesy and empathy were sometimes in short supply during times of profound personal loss.
Safety and infrastructure concerns recur in several accounts. A "Summer of 2023" memory highlights a power outage with no generator, leaving a wheelchair-bound resident on an upper floor without a reliable way to evacuate or receive care. These reports fuel a perception that the facility was overextended and ill-prepared for emergencies, with some reviewers labeling the experience as terrifying and noting dishonest or overworked staff as partial causes. When such incidents are paired with repeated claims of communication gaps, it becomes easier to understand why some families advise others to avoid this facility unless absolutely necessary, urging meticulous documentation and constant vigilance.
Yet mixed in with the criticisms are voices that describe positive elements and genuine improvements. Several reviews recount periods of renovation, new management, and a renewed focus on patient-centered care. Some readers describe the building as nicer after upgrades, with "many upgrades" underway and a sense that the return-to-home wings and remodels were a step in the right direction. Individual staff members frequently receive praise: some reviewers mention Robert as helpful, the receptionist as welcoming, and the administration as professional and responsive. Others credit the overall change in leadership since May 2020 with improved communications and more accessible, easier-to-work-with administration. In these accounts, the culture shift toward better service and more supportive interactions is acknowledged, offering a counterpoint to the more daunting experiences described elsewhere.
Clothing, laundry, and package handling appear repeatedly as persistent, concrete stressors. Families report that clothing and personal items often go missing or are exchanged for items that do not belong to their loved one. Laundry issues, missing clothing from drawers, and packages failing to arrive as expected contribute to a sense that personal dignity is compromised by administrative gaps. A few reviewers stress that these problems are not only frustrating but personally painful during an already difficult period, reinforcing the message that dependable, respectful handling of personal belongings should be non-negotiable in a facility housing vulnerable residents.
In the end, Creve Coeur Manor emerges as a place of sharp contrasts. For every account of troubling neglect, miscommunication, or alleged mistreatment, there are mentions of courteous staff, clean spaces in renovated areas, and glimpses of a culture striving for improvement. Families who have encountered the latter describe a facility that is capable of professional demeanor and genuine care, especially when management is aligned with clear processes and responsive communication. Those with the most negative experiences emphasize ongoing risks: critical lapses in compassionate care, inconsistent responses to emergencies, and a sense that some staff may be overwhelmed or unsure how to handle the emotional weight of family involvement.
For anyone considering this facility, the prevailing takeaway is to approach with vigilance and diligence. Gather information from multiple directions, document concerns consistently, and seek out ahead-of-time assurances about safety protocols, emergency contingencies, and the handling of personal belongings. It is clear that Creve Coeur Manor contains both bright spots and serious red flags, and the balance of those experiences appears to be heavily dependent on the specific wing, the current management, and the particular staff assigned to a resident at any given time. Prospective families should weigh the stories of both caution and hope, and prioritize transparent communication, reliable caregiving, and respectful, compassionate treatment when evaluating whether this is the right place for their loved ones.
149 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Creve Coeur Manor is a premier assisted living community located in Saint Louis, MO. With a wide range of amenities and care services, our residents enjoy a comfortable and fulfilling lifestyle.
Our community offers a variety of amenities designed to enhance the well-being and enjoyment of our residents. From the convenience of an on-site beauty salon to keep you looking your best, to access to cable or satellite TV for entertainment, we strive to provide everything you need for a comfortable and enjoyable living experience. Our community also offers community-operated transportation for easy access to shopping, appointments, and outings. A computer center is available for those who want to stay connected online, while our fitness room ensures that residents can stay active and maintain their health. For relaxation and socialization, our fully furnished gaming room and outdoor space are perfect gathering spots. Residents can also enjoy quiet time in our small library or take advantage of the wellness center to focus on their physical well-being.
At Creve Coeur Manor, we understand that good nutrition is essential for overall health. Our dining room offers restaurant-style dining with delicious meals prepared by our talented culinary team. We accommodate special dietary restrictions, including diabetes diet requirements, ensuring that every resident's unique needs are met.
Our dedicated care staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are available to ensure medications are taken correctly and on time. Meal preparation and service are provided to alleviate any concerns about cooking or meal planning. Our team takes great pride in providing compassionate care tailored to each individual resident's needs.
We believe that staying engaged in meaningful activities contributes greatly to quality of life. That's why we offer concierge services to help plan day trips and coordinate resident-run activities. Scheduled daily activities cater to various interests and abilities, ensuring there is always something exciting happening within the community.
Located in close proximity to cafes, parks, pharmacies, and restaurants, our residents have easy access to the amenities and services they need in the surrounding area. Additionally, two nearby hospitals provide peace of mind in case of any medical emergencies.
At Creve Coeur Manor, we strive to create a warm and welcoming environment where residents can live comfortably while receiving the care and support they need.
Creve Coeur Manor offers a private room at a monthly cost of $5,500, which is notably higher than the average rates for both St. Louis County and the broader state of Missouri, where private rooms are priced at approximately $4,622 and $4,483 respectively. This difference in costs may reflect the exceptional services and amenities provided by Creve Coeur Manor, enhancing the overall living experience for residents. While it may represent a premium investment in care, potential clients might find that the environment and quality of service justify this higher expense compared to other facilities in the area.
Creve Coeur Manor is located at 1127 Timber Run Drive, Saint Louis, MO 63146 in St. Louis County, Missouri
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