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2.7 from 50 reviews
5 stars
18
4 stars
1
3 stars
4
2 stars
4
1 stars
23
Overall Review of Delmar Gardens Of Creve Coeur
common10 reviews mention this
Staff help gets mixed reactions
Several residents and families describe staff who are attentive and supportive.
Many reviewers say the caregivers and therapists helped them feel taken care of, with examples like helping with visits, coordinating rides, and keeping the environment clean in patientsā rooms. A few reviews also highlight specific standout individuals and describe staff as friendly and professional. At the same time, other reviews criticize staffing shortages and rude or unprofessional behavior, so the day-to-day experience appears inconsistent depending on who is working.
caveat5 reviews mention this
Communication is a frequent complaint
Reviewers commonly report that communication and updates were not reliable.
Several families describe delays or gaps in getting information about condition, care, or discharge planning. During periods when visitation was limited, reviewers specifically point to phone communication as the only way to stay informed and say they had to repeatedly call for answers. Some reviewers also describe care meetings and updates as helpful, but the overall feedback suggests communication can be uneven.
caveat9 reviews mention this
Cleanliness and odors concern residents
Multiple reviewers report cleanliness issues and strong unpleasant odors.
A recurring theme is that the facility can smell strongly and feel dirty or rundown, with comments about carpeting, ventilation, and hygiene lapses. Several reviewers mention problems like bugs, mold, or lingering urine-related odors, and others describe maintenance and supplies like clean linens and towels as inconsistent. A few reviews contrast this with claims that the building was bright or clean, but the negative cleanliness reports are prominent.
caveat9 reviews mention this
Medical oversight and safety worries
Some reviews raise serious concerns about medical oversight and safety follow-through.
Reviewers describe missed or delayed responses to urgent issues, including severe blood sugar problems, infections that required hospital care, and not addressing falls promptly. Others cite equipment gaps and inadequate support for specific medical needs, including delays in checking or providing requested care. A handful of reviewers describe receiving medications appropriately and getting help with medical scheduling, but many of the strongest negative comments focus on safety lapses.
common4 reviews mention this
Activities keep some residents engaged
Residents and families mention activities and planned outings as a meaningful part of life there.
Some reviewers say activities and events were a regular source of engagement, including fun excursions and community programs that restarted as conditions changed. Others describe staff trying to create things to look forward to, such as movie nights and small gatherings. At the same time, at least one reviewer says therapy consistency did not match what was promised, which can affect how much residents benefit from the schedule.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
148 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Lambert-St Louis International (7 miles away)
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Dierbergs (0.7 miles)
Dierbergs (1 miles)
Walgreens (1.7 miles)
Schnucks (2.1 miles)
Dierbergs Markets (2.6 miles)
Walgreens (3.1 miles)
Schnucks (3.1 miles)
Hospitals
Barnes-Jewish West County Hospital (0.9 miles)
St John's Mercy Surgery Center (1.7 miles)
DePaul Hospital (5.6 miles)
DePaul Health Center - Emergency Room (5.7 miles)
Cafes
Starbucks (1 miles)
Panera Bread (2.2 miles)
Panera Bread (2.7 miles)
Starbucks (5.9 miles)
Starbucks (6.3 miles)
Panera Bread (7.5 miles)
Restaurants
Westport Social (2.1 miles)
McDonald's (2.1 miles)
Westport Plaza (2.1 miles)
St Louis Bread Company (2.3 miles)
McDonald's (3 miles)
Syberg's Dorsett (3.2 miles)
McDonald's (4.1 miles)
Parks
Creve Coeur Park (4.1 miles)
Queeny County Park (4.5 miles)
Des Peres Park (4.5 miles)
Faust Park (4.8 miles)
Tilles Park Neighborhood (5.9 miles)
Shaw Park (6.1 miles)
Vogt Brothers Park (6.5 miles)
Physicians
Orthopedic Associates (4.9 miles)
University Club Medical (6.5 miles)
Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (7.2 miles)
Transportation
Budget Rent A Car (6.7 miles)
Terminal 1 (6.8 miles)
Hertz Rent A Car (6.8 miles)
Terminal 1 Passenger Pickup (6.8 miles)
National Car Rental (6.8 miles)
St. Louis Lambert International Airport (STL) (6.9 miles)
Delmar Gardens Of Creve Coeur on seniors.fyi includes 6 photos including images showing landscaping, building, architecture, bedroom, trees, garden, interior, windows, and more.
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