Delmar Gardens Of Creve Coeur

Pros

• Staff members are committed to providing the highest level of care for each individual, ensuring that residents feel supported and cared for.
• The administrator works tirelessly to manage the facility and ensure staff members are fulfilling their responsibilities effectively.
• The facility is bright, clean, welcoming, and beautifully landscaped, contributing to a positive environment for residents.
• Care management teams provide regular updates and accommodate family schedules, making it easier for loved ones who live out of state to stay connected.
• Staff members have adapted to challenges posed by COVID-19 by facilitating virtual communication, which has been meaningful for families.
• Residents look forward to a variety of activities and programs that promote engagement and socialization.
• Some staff members provide decent care that greatly benefits the residents during their time at the facility.

Cons

• The facility is awful and the care is worse, making it unfit for any human being.
• The social worker failed to communicate effectively, causing unnecessary delays in the transfer process.
• Basic needs, like breakfast, were not met on multiple occasions.
• There was a lack of appropriate medical equipment for residents requiring specialized care.
• Residents were left unattended for extended periods, undermining their rehabilitation goals.
• The facility reeked of urine, indicating poor hygiene standards.
• Personal belongings were lost during the transfer process, with inadequate follow-up from staff.
• The assisted living area appeared neglected and poorly maintained compared to the independent living side.

Review

The experiences shared by family members of residents in various healthcare facilities highlight a wide array of care standards, emotional struggles, and differing values in the quality of life provided for loved ones living in assisted or independent living environments. The contrasting narratives reflect both moments of commendation and instances that prompt grave concern about the adequacy of care in certain settings.

On one hand, many families express gratitude toward staff members who exhibit dedication and commitment to providing high-quality care. For instance, one spouse reflects on the exceptional service provided to her husband at his facility, commending the staff's efforts during a year complicated by the COVID-19 pandemic. The administrator's tireless work to ensure that every individual receives appropriate care is particularly noted; despite long hours and arduous responsibilities, she remains focused on upholding safety protocols at all costs. Many families, like this reviewer, find solace knowing that their loved ones are receiving medications properly and overall good care— something they may not have been able to provide at home due to complex medical needs.

Similarly, a family member sharing their experience with Creve Coeur expresses an appreciation for the accommodating nature of the facility's staff. With many residents' families scattered across different states, regular updates from the care management team become indispensable in maintaining connections and ensuring transparency regarding their loved ones’ health status. This family member also highlights how staff went above and beyond during lockdowns by facilitating video calls between residents and relatives— showcasing how vital communication can be when physical visits are restricted.

However, not all accounts paint such a positive picture. Other reviewers depict distressing experiences that raise serious concerns about the capacity of certain facilities to cater adequately to their residents' needs. One family recounts an alarming transition for their father after he was transferred from hospitalization—an environment where he had once enjoyed independence—to an assisted living facility they deemed unsuitable almost immediately upon arrival. They describe inadequacies including missing meals, lack of essential bariatric equipment, insufficient attention from social workers—issues that led them to swiftly initiate transfer processes for their loved one’s safety. The atmosphere described was far from nurturing: it reeked of neglect as hospital-grade equipment was absent and crucial appointments were mishandled.

Furthermore, additional complaints arise regarding cleaniness and overall environment conditions within certain facilities. A common thread among negative reviews involves unpleasant odors permeating hallways or rooms—a factor particularly intolerable within spaces designated for vulnerable populations who require compassionate support above all else. Certain inquiries into facility conditions revealed stark contrasts between independently run areas versus assisted ones; while some spaces were inviting and aesthetically pleasing, others fell woefully short—with foldable tables serving as dining arrangements instead of dedicated furniture.

It is evident through these contrasting perspectives that experiences within residential care facilities can vary significantly based on staffing levels, operational protocols post-COVID-19 lockdowns, equipment availability tailored for diverse resident needs (including bariatric), cleanliness standards upheld within living quarters—and most importantly—the level of empathetic engagement present amongst caregivers interacting directly with residents daily.

Ultimately, whether rooted in gratitude or frustration—these reviews shed light on systemic challenges faced by both caregiving staff striving under stressors exacerbated by ongoing public health crises as well as families yearning for security about where their beloved relatives reside during such vulnerable stages in life. Moving forward requires listening attentively to voices advocating change while reinforcing best practices learned from exemplary cases where compassion merged harmoniously with thorough professional training within senior living environments nationwide.

Pharmacies

• Dierbergs (0.7 miles)
• Dierbergs (1 miles)
• Walgreens (1.7 miles)
• Schnucks (2.1 miles)
• Dierbergs Markets (2.6 miles)
• Walgreens (3.1 miles)
• Schnucks (3.1 miles)

Hospitals

• Barnes-Jewish West County Hospital (0.9 miles)
• St John's Mercy Surgery Center (1.7 miles)
• DePaul Hospital (5.6 miles)
• DePaul Health Center - Emergency Room (5.7 miles)

Cafes

• Starbucks (1 miles)
• Panera Bread (2.2 miles)
• Panera Bread (2.7 miles)
• Starbucks (5.9 miles)
• Starbucks (6.3 miles)
• Panera Bread (7.5 miles)

Restaurants

• Westport Social (2.1 miles)
• McDonald's (2.1 miles)
• Westport Plaza (2.1 miles)
• St Louis Bread Company (2.3 miles)
• McDonald's (3 miles)
• Syberg's Dorsett (3.2 miles)
• McDonald's (4.1 miles)

Parks

• Creve Coeur Park (4.1 miles)
• Queeny County Park (4.5 miles)
• Des Peres Park (4.5 miles)
• Faust Park (4.8 miles)
• Tilles Park Neighborhood (5.9 miles)
• Shaw Park (6.1 miles)
• Vogt Brothers Park (6.5 miles)

Physicians

• Orthopedic Associates (4.9 miles)
• University Club Medical (6.5 miles)
• Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (7.2 miles)

Transportation

• Budget Rent A Car (6.7 miles)
• Terminal 1 (6.8 miles)
• Hertz Rent A Car (6.8 miles)
• Terminal 1 Passenger Pickup (6.8 miles)
• National Car Rental (6.8 miles)
• St. Louis Lambert International Airport (STL) (6.9 miles)
• TSA PreCheck A Gates (6.9 miles)

Theaters

• AMC Streets Of St Charles 8 (6.9 miles)
• Marcus Theatres (7.5 miles)