The Grande at Creve Coeur

Pros

• The Grande of Creve Coeur is highly regarded for its beautiful and well-maintained facility, providing excellent care for residents.
• Staff at The Grande consistently demonstrate kindness and effectiveness in communication, making family members feel welcomed and informed about their loved ones’ progress.
• Residents appreciate the engaging activities provided at The Grande, which help keep them active and stimulated.
• The Sheridan at Creve Coeur is praised for its caring staff who go above and beyond to ensure resident happiness while maintaining open communication with families.
• Residents at both facilities enjoy clean environments and comfortable accommodations that enhance their quality of life.
• Many reviews highlight the strong sense of community within both facilities, likening staff interactions to that of a big family.
• Families express gratitude for the attentive care their loved ones receive, often noting specific staff members who make a positive impact on the residents' lives.

Cons

• The staff in charge of the loved one's care were uncaring and spent most of their shifts avoiding work and using their cell phones.
• Residents had multiple injuries that could have been avoided if staff were paying attention.
• The food lacked variety and appeal, making it difficult for residents to maintain their weight.
• The facility did not have enough staff for the number of residents they managed.
• The room was often unclean, with reports of leftover food on residents' faces from previous meals.
• Beds were not properly changed, leading to unsanitary conditions with wet pads being covered rather than replaced.
• A resident suffered a broken shoulder while in respite care, indicating inadequate supervision or care.
• The administration seemed uneducated and unqualified to handle the necessary tasks for proper care.
• Despite potential, the community failed to fulfill what was promised during initial tours.

Review

Choosing a memory care facility for a loved one is often an emotional and challenging decision, as the quality of care and the environment can significantly impact their well-being. Reviews from families regarding facilities like The Grande of Creve Coeur and The Sheridan at Creve Coeur provide insightful perspectives that highlight both positive experiences and areas needing improvement.

At The Grande of Creve Coeur, numerous families have expressed satisfaction with the overall care provided to their loved ones. Many appreciate the beautiful, well-maintained facility which creates a welcoming atmosphere conducive to comfort for residents. The staff, while occasionally perceived as temporary or newly hired, are generally described as kindhearted and communicative—qualities that are particularly vital in memory care settings where understanding each resident's unique needs is paramount. Families have noted that staff members are firm yet loving in their approach to caregiving, offering effective communication regarding the health status of residents. This open line of interaction between families and caregivers fosters trust amidst uncertain times.

Nevertheless, concerns about staffing continuity have been raised by some reviewers at The Grande. Frequent changes in caregivers can lead to inconsistencies in the level of individualized attention each resident receives. In addition, one reviewer mentioned instances where their loved one felt unsafe due to insufficient staffing during nighttime hours. While these observations underscore challenges faced by many facilities today concerning staff retention amid broader industry staffing crises, they nonetheless remain critical considerations for families seeking reliable long-term support.

In stark contrast, some families reported less favorable experiences at The Grande and shared troubling accounts regarding inadequate supervision and attention leading to injuries among residents. Complaints about food variety further emerged; several reviewers pointed out a lackluster meal service lacking adaptability for individual dietary requirements—issues that could substantially affect residents’ health if not addressed properly. This range of opinions emphasizes the necessity for continuous management oversight and staff training to ensure that quality standards are upheld across all levels of care.

Moving on to reviews for The Sheridan at Creve Coeur reveals an overwhelmingly positive sentiment from both families and employees alike. Many attest to the supportive environment cultivated by staff who truly prioritize familial connection while providing personalized care—an important element considering many residents face significant lifestyle adjustments when transitioning into assisted living arrangements. Families frequently remarked upon how devoted they found staff members were towards fostering relationships with residents; this rapport ultimately enhances happiness among those being cared for.

Moreover, physical aspects such as cleanliness and inviting communal spaces receive commendation within various reviews concerning The Sheridan’s operations. Reviewers highlight well-kept outdoor areas featuring floral gardens perfect for leisurely walks alongside thoughtfully planned activities designed to keep residents mentally engaged throughout their stay—a testament to how crucial stimulation remains in elderly care environments.

However, some negative feedback was encountered surrounding incidents during respite stays where individuals returned home with injuries signaling possible oversight or negligence on behalf of caregivers—a situation that understandably raises concern among families relying on these facilities during times when they cannot be present themselves.

Overall impressions paint two distinctive pictures: One skewed toward general satisfaction marked by diligent efforts from dedicated teams exemplified by numerous glowing testimonials; while another reflects unresolved issues indicative of an industry still managing complex operational hurdles in its pursuit continually enriching lives affected by cognitive decline through compassion-driven practices bolstered by unyielding family-centric policies aiding successful adjustment into new living situations.

This part of Creve Coeur, Missouri offers a convenient and well-equipped environment for senior living. With multiple pharmacies, cafes, restaurants, hospitals, parks, physicians' offices, theaters, transportation options, and places of worship within a few miles radius, residents have easy access to all essential amenities and services. The presence of reputable healthcare facilities such as St John's Mercy Surgery Center and Barnes-Jewish West County Hospital ensures quality medical care for seniors. Additionally, the abundance of parks like Shaw Park and Tilles Park provides opportunities for outdoor recreation and leisurely walks. Overall, this area presents a desirable location with a variety of resources that cater to the needs of older individuals seeking comfortable living arrangements in Creve Coeur.

Pharmacies

• Schnucks (0.8 miles)
• Walgreens (1.2 miles)
• Walgreens (1.7 miles)
• Dierbergs (1.8 miles)
• Schnucks (2 miles)
• Walgreens (2.7 miles)
• Schnucks (2.9 miles)

Cafes

• Panera Bread (0.9 miles)
• Starbucks (1.7 miles)
• Starbucks (4.3 miles)
• Starbucks (5.3 miles)
• Panera Bread (5.3 miles)
• Blueprint Coff (5.6 miles)
• Starbucks (7 miles)

Restaurants

• McDonald's (1.7 miles)
• MOD Pizza (2.9 miles)
• McDonald's (3.3 miles)
• Westport Social (3.5 miles)
• Westport Plaza (3.5 miles)
• St Louis Bread Company (3.6 miles)
• The Capital Grille (3.9 miles)

Hospitals

• St John's Mercy Surgery Center (2.5 miles)
• Barnes-Jewish West County Hospital (3.5 miles)
• DePaul Hospital (6.2 miles)
• DePaul Health Center - Emergency Room (6.3 miles)
• Metropolitan St Louis Psychiatric Center (7 miles)

Parks

• Shaw Park (3.4 miles)
• Tilles Park Neighborhood (3.7 miles)
• Des Peres Park (4.5 miles)
• Queeny County Park (5.8 miles)
• Creve Coeur Park (6.1 miles)
• Blackburn Park (6.5 miles)
• Spellman Park (6.9 miles)

Physicians

• University Club Medical (4 miles)
• Orthopedic Associates (5.1 miles)

Theaters

• AMC Esquire 7 (5.1 miles)

Transportation

• Enterprise Rent-A-Car (5.5 miles)
• National Car Rental (5.6 miles)
• Budget Rent A Car (5.6 miles)
• Hertz Rent A Car (5.6 miles)
• Terminal 2 Parking (5.8 miles)
• Southwest Airlines (5.8 miles)
• Terminal 1 Passenger Pickup (5.8 miles)

Places of Worship

• Old Orchard Church (5.8 miles)
• Christ the King Church (6.3 miles)
• St Ann Catholic School (6.3 miles)