Parc Provence

Pros

• Parc Provence provided dignity and care to residents, making a difficult journey more manageable for families.
• The staff at Parc Provence were warm, loving, and consistently attentive to the residents' needs.
• The facility is beautifully decorated and creates a welcoming environment for memory care.
• Families felt confident that their loved ones received quality care, allowing them to enjoy additional good years together.
• Residents in the Rose Garden area benefited from gentle encouragement and personalized attention from caring staff members.
• Parc Provence's nursing staff was knowledgeable and skilled in working with individuals with dementia, fostering a supportive atmosphere for residents.

Cons

• The facility appears to have rested on its reputation and can no longer sustain the high standards that it once had.
• There are reports of administrative heaviness and understaffing on the floors, leading to inadequate care for residents.
• Residents who can't feed themselves are neglected, with some falling asleep at tables without assistance.
• Families often feel the need to hire additional "companions" due to concerns about insufficient care despite the high costs of residency.
• Medication errors and forgotten treatments have been observed, along with long wait times for response to call lights.
• The activity schedule may not align with residents' abilities, rendering many activities ineffective or unrealistic for them.
• A lack of proper medical supervision during emergencies has raised concerns about the adequacy of staff training and responsiveness.
• Safety issues are perceived as being overlooked due to a policy focused more on profit than accountability for resident well-being.

Review

Parc Provence has become a pivotal part of many families' journeys with dementia care, and the reviews reflect both gratitude and concern regarding their experience at the facility. The emotional weight that families carry when dealing with a loved one?s decline due to dementia is immense, and several reviewers express deep appreciation for the environment Parc Provence offers. Many recount how their loved ones received dignified care, which was essential in navigating the difficult path of dementia. One reviewer shared heartfelt sentiments about how Parc Provence provided love and compassion to their mother throughout her challenging years, enabling family members to intimately connect with her even as her cognitive abilities waned.

The positive experiences shared by some families emphasize the kindness and professional demeanor of the staff at Parc Provence. They are commended for creating joyful moments amid an often sorrowful situation. One family noted that during meal times, caregivers would step in to ensure comfort when family members were unable to assist, making sure residents felt cared for and respected despite their limitations. This highlights a sense of warmth and attentiveness from the staff that was significant to families who often faced feelings of helplessness during such trying times. With consistent communication from nurses and caregivers, many families reported feeling connected and informed about their loved ones? well-being throughout their stay.

However, amid these uplifting testimonials lies a contrasting narrative that raises concerns regarding staffing levels and quality control within the facility. Several reviewers pointed out that while Parc Provence presents itself beautifully on the surface, particularly in its decor and aesthetic appeal, there were serious issues concerning staffing shortages and inadequate supervision in more acute areas of memory care. Critics suggest that as one moves toward sections designed for higher levels of care, it begins to resemble more traditional nursing homes rather than a specialized environment for memory care patients.

Some reviewers expressed frustration over what they perceived as administrative inefficiencies leading to neglectful practices among residents who require assistance?such as those unable to feed themselves or needing additional support during activities throughout the day. The presence of "companions" hired privately by families further underscores these worries; it reflects a reliance on outside help due to perceived inadequacies in standard care provided by staff at Parc Provence. A general sentiment echoed across reviews was disappointment concerning the facility's ability to maintain its once-stellar reputation regarding memory care services.

Additionally, critical evaluations highlighted potentially dangerous situations resulting from medication errors or lapses in essential treatments due typically observed when facilities become overwhelmed financially or operationally. Families expected proper medical oversight but were often disheartened when medical emergencies arose; experiences indicated that trained nursing staff might not have been adequately prepared or available for immediate assistance during crises involving residents.

On a brighter note, there are still shining examples found within some areas of Parc Provence where individual staff members thrived at providing compassionate service tailored specifically for residents with Alzheimer's disease or other forms of dementia. Reviewers with family members residing in dedicated segments like Rose Garden spoke highly about cleanliness standards maintained throughout living spaces along with attentive activity coordinators who engaged residents gently yet effectively?a testimony reflecting successful approaches amidst broader systemic challenges faced by large facilities like this one.

In summary, while many families found solace knowing their loved ones were receiving dignity-filled care supported by warm-hearted staff during difficult stages wrought by dementia at Parc Provence?there are profound concerns present surrounding overcrowding issues reflective of wider industry challenges affecting long-term caregiving environments today. For potential residents or those seeking placement options for aging relatives grappling with cognitive decline conditions like Alzheimer?s disease?the dichotomy revealed within these reviews serves as an important component requiring consideration before making any decisions related to memory-care placements moving forward into today's evolving healthcare landscape.

This area of Creve Coeur, Missouri is a bustling suburban community with a variety of amenities conveniently located within a few miles. There are several cafes such as Starbucks and Panera Bread, as well as pharmacies like Dierbergs and Walgreens for convenient access to essential services. In terms of healthcare, there are hospitals such as Barnes-Jewish West County Hospital and St John's Mercy Surgery Center nearby. The region also offers a selection of restaurants for dining out, parks for outdoor recreation, and reliable transportation options including car rental services and the St. Louis Lambert International Airport within close proximity. Additionally, there are reputable physicians' offices for medical care and an AMC theater for entertainment purposes. This part of Creve Coeur provides a blend of convenience and entertainment options that may appeal to seniors looking for a vibrant community to call home.

Cafes

• Starbucks (0.9 miles)
• Panera Bread (2.1 miles)
• Panera Bread (2.8 miles)
• Starbucks (5.7 miles)
• Starbucks (6.1 miles)

Pharmacies

• Dierbergs (0.9 miles)
• Dierbergs (0.9 miles)
• Walgreens (1.7 miles)
• Schnucks (2 miles)
• Dierbergs Markets (2.8 miles)
• Walgreens (3.3 miles)
• Schnucks (3.3 miles)

Hospitals

• Barnes-Jewish West County Hospital (1.1 miles)
• St John's Mercy Surgery Center (1.5 miles)
• DePaul Hospital (5.8 miles)
• DePaul Health Center - Emergency Room (5.8 miles)

Restaurants

• McDonald's (2.3 miles)
• Westport Social (2.3 miles)
• Westport Plaza (2.3 miles)
• St Louis Bread Company (2.5 miles)
• McDonald's (3.2 miles)
• Syberg's Dorsett (3.3 miles)
• McDonald's (4 miles)

Parks

• Des Peres Park (4.3 miles)
• Creve Coeur Park (4.3 miles)
• Queeny County Park (4.4 miles)
• Faust Park (4.9 miles)
• Tilles Park Neighborhood (5.7 miles)
• Shaw Park (5.9 miles)
• Chesterfield Central Park (6.6 miles)

Physicians

• Orthopedic Associates (4.7 miles)
• University Club Medical (6.3 miles)
• Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (7.4 miles)

Transportation

• Budget Rent A Car (6.8 miles)
• Hertz Rent A Car (6.8 miles)
• Terminal 1 (6.8 miles)
• Terminal 1 Passenger Pickup (6.9 miles)
• National Car Rental (6.9 miles)
• TSA PreCheck A Gates (6.9 miles)
• St. Louis Lambert International Airport (STL) (6.9 miles)

Theaters

• AMC Streets Of St Charles 8 (7.1 miles)