BrightStar of West St. Louis County

Pros

• The company sets a high standard for their staff, resulting in professional and accessible service.
• The communication with the company has been excellent and satisfying.
• Georgia, the caregiver from Bright Star, is patient, proactive, and has helped alleviate some of the burden on the reviewer.
• The staff from Bright Star of West St. Louis County is professional, caring, and reliable.
• Despite initial resistance, the mother-in-law quickly warmed up to the staff from Bright Star.
• The reviewer feels comfortable with Bright Star providing care for their mother-in-law.
• The staff at BrightStar has been friendly and accommodating regarding scheduling and availability.
• Despite being a bit expensive, there are no complaints about the quality of care provided by BrightStar for minor assistance with movement needs.

Cons

• The company sets a high standard for their staff, but some customers may find it difficult to meet those standards or feel overwhelmed by them.
• While the caregiver provided by Bright Star is patient and proactive, some customers may still feel burdened by the responsibilities of caring for their loved ones.
• Despite finding Bright Star professional and reliable, one customer's mother-in-law initially resisted their services, which could indicate potential difficulties in providing care.
• Although there haven't been any difficulties with scheduling or availability, one customer feels that Bright Star's services are expensive considering the level of assistance needed.

Review

Bright Star is a company that sets a high standard for its staff, providing professional and accessible care. The communication between the company and its clients is excellent, making it easy to work with them. Many customers have been using Bright Star for several months and are extremely pleased with the level of service they receive.

One customer expresses their happiness at finding Bright Star, describing everyone they have had contact with as supportive, warm, and friendly. They particularly appreciate their caregiver, Georgia, who is patient and proactive in caring for their father's needs. Not only does he like her, but she has also helped alleviate some of the burden on the customer themselves.

Another recent customer shares their positive experience after just two weeks with Bright Star. They found the company to be professional, caring, and reliable. Despite initial resistance from their mother-in-law, she quickly warmed up to the staff members. This customer feels comfortable trusting Bright Star to provide care for their loved one.

A third review highlights how satisfied a different customer is with BrightStar's in-home care services for their loved one. They emphasize that there haven't been any difficulties with scheduling or availability and commend the friendliness of the staff. Although they find the cost slightly expensive considering their loved one only requires minor assistance with movement, they have no other complaints about the quality of care provided.

Overall, these reviews paint a positive picture of Bright Star's commitment to excellent care services. The company's high standards are consistently mentioned by customers who appreciate the professionalism and accessibility of its staff members. Clients also emphasize effective communication and reliable caregiving as notable strengths of Bright Star.

Furthermore, specific caregivers such as Georgia are praised for their patience, proactivity, and ability to build rapport with clients. The positive experiences shared by customers demonstrate that Bright Star not only meets but exceeds expectations when it comes to delivering quality in-home care services.

While cost concerns may arise for some customers due to specific care needs, the overall satisfaction expressed in these reviews suggests that the value provided by Bright Star outweighs any financial considerations. With their strong emphasis on professionalism, accessibility, and communication, Bright Star continues to set the bar high in the home care industry.

Located in Creve Coeur, Missouri, this particular area offers convenient access to essential amenities for senior living. With multiple pharmacies such as Dierbergs and Walgreens within a few miles, residents can easily access their medication needs. Nearby hospitals like Barnes-Jewish West County Hospital and St John's Mercy Surgery Center provide quality healthcare services in close proximity. Additionally, there are various cafes and restaurants like Starbucks, Panera Bread, and McDonald's nearby for dining options. For outdoor recreation, several parks such as Creve Coeur Park and Faust Park offer opportunities for leisurely walks or picnics. Moreover, transportation options including rental car services and the St. Louis Lambert International Airport ensure easy travel access for seniors living in this area.

Pharmacies

• Dierbergs (0.5 miles)
• Dierbergs (1.1 miles)
• Walgreens (1.9 miles)
• Schnucks (2.3 miles)
• Dierbergs Markets (2.4 miles)
• Walgreens (2.9 miles)
• Schnucks (2.9 miles)

Hospitals

• Barnes-Jewish West County Hospital (0.7 miles)
• St John's Mercy Surgery Center (2 miles)
• DePaul Hospital (5.5 miles)
• DePaul Health Center - Emergency Room (5.5 miles)

Cafes

• Starbucks (1.2 miles)
• Panera Bread (2.4 miles)
• Panera Bread (2.5 miles)
• Starbucks (6 miles)
• Starbucks (6.6 miles)
• Panera Bread (7.3 miles)

Restaurants

• Westport Social (1.9 miles)
• McDonald's (2 miles)
• Westport Plaza (2 miles)
• St Louis Bread Company (2.1 miles)
• McDonald's (2.8 miles)
• Syberg's Dorsett (3 miles)
• McDonald's (4.3 miles)

Parks

• Creve Coeur Park (3.9 miles)
• Queeny County Park (4.6 miles)
• Faust Park (4.6 miles)
• Des Peres Park (4.8 miles)
• Tilles Park Neighborhood (6.2 miles)
• Vogt Brothers Park (6.3 miles)
• Shaw Park (6.3 miles)

Physicians

• Orthopedic Associates (5.1 miles)
• University Club Medical (6.7 miles)
• Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (6.9 miles)

Theaters

• AMC Streets Of St Charles 8 (6.7 miles)
• Marcus Theatres (7.2 miles)

Transportation

• Budget Rent A Car (6.7 miles)
• Terminal 1 (6.8 miles)
• Terminal 1 Passenger Pickup (6.8 miles)
• Hertz Rent A Car (6.8 miles)
• St. Louis Lambert International Airport (STL) (6.8 miles)
• TSA PreCheck A Gates (6.8 miles)
• TSA Security Checkpoint Gates C & D (6.8 miles)