ComForcare Senior Services in St. Louis, MO

Pros

• They provide fantastic care and concern and treat clients like family.
• Shawn and his team are helpful, calm, patient, and responsive, delivering same-day care when needed.
• They are professional, knowledgeable, and trustworthy in their work.
• Shawn goes above and beyond to take care of clients and their loved ones.
• The director, Shawn Rimerman, is consistently helpful and caring.
• They make clients feel safe and in good hands through kind and attentive service.
• They provide reliable transportation to medical appointments when necessary.
• Clients highly recommend ComForCare for in-home care needs.
• The staff are compassionate and caring, with a culture of excellence and dedication.

Cons

• One nightmare after another occurred when they hired ComForCare for the mother.
• They were given babysitters instead of caregivers.
• The caregivers did not cook or do food prep without constant intervention.
• Covid was no excuse for the care the mother received.
• The mother's skin became extremely dry, her hair wasn't washed, and she wasn't being showered.
• Not a single caregiver would apply lotion to her mother's skin.
• The attempt to correct the care with "big guns" was a joke.
• The reviewers described the business as dishonest and run by dishonest people.
• They would rate zero stars if possible.
• Shawn did not deliver what he promised.

Review

ComForCare Senior Services in St. Louis is best suited for families seeking genuinely personal, in-home care that leans on a hands-on, relationship-driven leadership team. The service model shines when the goal is companionship, dignity, and assistance with routine tasks like grooming, light housekeeping, and coordinating medical appointments. This provider works well for seniors who prefer staying at home and who value a responsive presence that can arrange same-day or emergency caregiving, along with transportation to appointments. In short, it’s a strong fit for households prioritizing human connection and flexible, non-medical support delivered with a warm, customer-focused touch.

Those weighing alternatives should consider what happens when needs extend beyond companionship and light chores. If 24/7 monitoring, comprehensive meal preparation, or consistent, task-heavy care across all shifts are essential, other agencies or facilities may be more reliable. For families facing memory-care transitions or who anticipate the need for a structured, facility-based environment, assisted living communities with dedicated memory care or in-home agencies with heavier oversight and stricter care protocols may prove more suitable. In addition, given the mixed reviews, it’s prudent to compare multiple providers, test-drive a caregiver, and demand written care plans before committing.

The core strengths are unmistakable. Clients repeatedly describe Shawn and the leadership team as calm, responsive, and deeply involved, capable of mobilizing a suitable caregiver quickly and maintaining open lines of communication during stressful times. The best experiences highlight a genuine sense of trust, where caregivers feel like trusted partners who attend to grooming, basic organization, and meaningful conversation with a loved one. A consistent thread is the ability to obtain transportation and accompaniment to medical appointments, which can alleviate substantial family burden and help ensure continuity of care during important visits.

Yet the service is not without notable cautions. Several accounts depict caregivers who did not perform basic tasks like cooking, cleaning, or even routine personal care, with complaints about inattentiveness and distractions that compromised a loved one’s daily needs. Some families report caregivers on their phones during times requiring focus and care, and there are allegations, though isolated, of mismanaged expectations or dishonesty in business practices. The strongest takeaways suggest that while the agency can deliver highly competent, compassionate care, results may hinge on caregiver consistency, supervision, and the specifics of a given plan. This variability is a critical factor to scrutinize when considering placement.

The practical implication is clear: the strong interpersonal leadership and the ability to assemble capable caregivers quickly can offset many concerns if the care plan is tightly defined and supervised. For families prioritizing warmth, personalized attention, and flexible scheduling, ComForCare offers compelling value, especially when the goal is to keep a loved one at home with dignified support and accessible transportation. However, for those who cannot tolerate gaps in basic daily tasks or who require unwavering reliability across shifts, it is essential to push for concrete assurances, such as a dedicated care manager, predictable caregiver assignment, documented task lists, and a trial period that demonstrates consistent performance before committing long-term.

Ultimately, the deciding calculus rests on matching needs to capabilities. If the priority is a leadership-driven, personable home-care experience with strong responsiveness and a track record of prioritizing client relationships, ComForCare stands out in the St. Louis market. If the priority leans toward unwavering consistency in daily chores, robust medical-level support, or a memory-care environment in close proximity to home, exploring alternatives is wise. A prudent next step is to arrange a detailed in-home assessment, ask for references, request a formal care plan with specific tasks and supervision, and insist on a short trial period to observe how caregivers integrate with the lived routine of the senior.

This area of St. Louis, Missouri, offers convenient access to a variety of amenities that are essential for senior living. With multiple hospitals and pharmacies within a few miles, residents have easy access to healthcare services and medication. In addition, there are several cafes and restaurants nearby for dining options. The abundance of parks in the vicinity provides opportunities for outdoor activities and relaxation. For entertainment, there are theaters within a short driving distance. Places of worship are also available for spiritual fulfillment, and transportation options are easily accessible with the presence of the airport nearby. Overall, this area provides a well-rounded environment with essential facilities and services for seniors looking to settle in St. Louis.

Hospitals

• Barnes-Jewish West County Hospital (0.3 miles)
• St John's Mercy Surgery Center (2.5 miles)
• DePaul Hospital (5.6 miles)
• DePaul Health Center - Emergency Room (5.6 miles)
• St Joseph's Hospital (7.3 miles)

Pharmacies

• Dierbergs (0.5 miles)
• Dierbergs Markets (1.5 miles)
• Dierbergs (2 miles)
• Walgreens (2.8 miles)
• Walgreens (2.9 miles)
• Schnucks (2.9 miles)
• Schnucks (3.2 miles)

Cafes

• Panera Bread (1.6 miles)
• Starbucks (2.1 miles)
• Panera Bread (3.3 miles)
• Starbucks (5.9 miles)
• Panera Bread (6.4 miles)
• Starbucks (7.4 miles)

Restaurants

• Westport Social (2.2 miles)
• Westport Plaza (2.3 miles)
• McDonald's (2.3 miles)
• St Louis Bread Company (2.4 miles)
• McDonald's (2.8 miles)
• Syberg's Dorsett (3.1 miles)
• Cooper's Hawk Winery & Restaurant (4.4 miles)

Parks

• Creve Coeur Park (3.4 miles)
• Faust Park (3.8 miles)
• Queeny County Park (4.4 miles)
• Des Peres Park (5.1 miles)
• Chesterfield Central Park (5.6 miles)
• Vogt Brothers Park (5.8 miles)
• Vlasis Park (6.6 miles)

Physicians

• Orthopedic Associates (5.4 miles)
• Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (6.5 miles)

Theaters

• AMC Streets Of St Charles 8 (6.3 miles)
• Marcus Theatres (6.6 miles)

Places of Worship

• Jungs Station Baptist Church (6.8 miles)
• Church of Christ-Lafayette (7.5 miles)

Transportation

• Terminal 1 (7.3 miles)
• Budget Rent A Car (7.3 miles)
• Terminal 1 Passenger Pickup (7.3 miles)
• St. Louis Lambert International Airport (STL) (7.4 miles)
• TSA PreCheck A Gates (7.4 miles)
• TSA Security Checkpoint Gates C & D (7.4 miles)
• Hertz Rent A Car (7.4 miles)