3340 Ehlmann Road, Saint Charles, MO 63301
For more information about senior living options: (844) 490-3973
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The Boulevard St. Charles emerges in these reflections as a senior living community that many families view through a lens of warmth, care, and a strong sense of home. Several accounts come from people whose loved ones spent their final months or years there, and the common thread is that the staff - especially in memory care and assisted living - often go the extra mile to create a comforting, hopeful environment. For some families, the experience was deeply reassuring: a grandmother who received attentive, compassionate care in difficult times; a family who could travel or step away with confidence that their loved one was in good hands; a resident who felt safe, engaged, and valued. In particular, descriptions of staff members who made meaningful differences - people like Kelly Arnold, Paige, Haley, Traci, and Mary Lawrence - underscore how important dedicated, personable caregiving can be when aging and memory loss are part of daily life.
The praise frequently centers on the character and demeanor of the caregivers. Reviewers repeatedly note that staff are friendly, courteous, and patient, and they emphasize the importance of smiles and positive attitudes in care routines. One account highlights how Kelly Arnold stood out during the most challenging months, while other comments call out a team that communicates proactively and treats residents with dignity and respect. Families describe feeling listened to and supported, with staff who take the time to know residents as individuals, which contributes to a sense of trust and security. In the memory care setting, stories of Mary Lawrence and her team stand out as examples of deeply compassionate care, where staff members worked closely with hospice teams to provide attentive, heartfelt support during a loved one's final days.
Alongside the compassion, many reviewers celebrate the Boulevard's vibrant, engaging atmosphere. The community is described as welcoming and joyful, with a calendar packed with activities that give residents meaningful ways to connect, learn, and explore. From trips to local shops and scenic drives to movie nights, happy hours, education seminars, and themed events, there seems to be no shortage of opportunities for social interaction and stimulation. Families appreciate how activities help prevent residents from feeling confined to their rooms and highlight the importance of these programs in maintaining a sense of purpose and belonging. For some, these offerings are a crucial complement to the care they receive, reinforcing the impression that Boulevard is a place where residents can truly feel at home.
However, the picture is not uniformly glowing. A number of reviews note significant concerns that have grown more prominent over time. Several accounts point to ongoing staffing issues and high turnover in recent years, with implications for consistency and continuity of care. Some families interpret turnover as a signal of management problems, and a recurring theme is that turnover disrupts routines and undermines the previously steady, high-quality care residents had come to rely on. Others call out specifics such as dining room quality and service, noting that food and meals do not always meet expectations or match what is advertised, and that some services (like housekeeping or transportation) may not be provided as promised, all while monthly fees remain high. These observations contribute to a sense of unevenness in the experience, especially for those who were once enthusiastic about Boulevard's offerings.
There are also candid critiques about management decisions and communication. A few reviewers describe difficulty obtaining reliable information and a sense that priorities may have shifted toward occupancy rather than resident satisfaction. Several comments acknowledge that, while the facility remains aesthetically pleasing - the apartments are described as beautiful and inviting - the financial and staffing realities can complicate the overall experience. One long-term resident's family notes that longevity in staff should be a sign of stable culture, yet they observed that attracting experienced professionals became more challenging, coupled with concerns about the dining experience and general management. In another caveat, one reviewer re-scored their assessment downward after reassessing the lengthier relationship with Boulevard, signaling a shift from initial high praise to caution based on evolving conditions.
Despite these concerns, there is a clear throughline of gratitude from families who have seen their loved ones thrive in the Boulevard environment, particularly in memory care. Several testimonials emphasize how the care team was able to coordinate effectively with hospice services and how staff remained engaged with patients and families during difficult times. The sense of being treated "like family" is repeatedly cited as a hallmark of Boulevard's strengths, with caregivers taking pride in bedside presence, warmth, and a genuine commitment to the well-being of residents. In these moments, families express lasting appreciation for caregivers who made peace and comfort possible during the most challenging chapters of aging and memory loss.
In summary, Boulevard St. Charles is described as a place with substantial strengths and notable challenges. On the plus side, it offers a warm, welcoming community with compassionate, attentive staff; robust memory care support; meaningful social programming; and a home-like atmosphere that many residents and families deeply value. On the other hand, several reviews raise legitimate concerns about staffing stability, pricing relative to services rendered, and management practices that can affect transparency and consistency. For families considering Boulevard, the message is clear: it remains a place where love, care, and community can shine brightly, especially in the memory care setting, but prospective residents and their loved ones should conduct thorough tours, speak with multiple staff and families, and ask pointed questions about staffing, services, and long-term planning to ensure alignment with expectations and needs. The stories collectively celebrate Boulevard as a community that has touched many lives in meaningful ways, while also inviting ongoing attention to the areas where improvement is possible.
Boulevard Senior Living of St Charles is an assisted living community located in the charming city of Saint Charles, Missouri. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents' lives.
For those looking to stay well-groomed and pampered, we have an onsite beauty salon where residents can indulge in various beauty treatments. Our residents can also enjoy their favorite TV shows and channels through cable or satellite TV in the privacy of their own rooms.
Transportation is made easy at our community with our community-operated transportation services, ensuring that residents can easily get around town for appointments and outings. Our computer center is perfect for residents who wish to stay connected with loved ones or pursue personal interests online.
Meals are a highlight at Boulevard Senior Living of St Charles, with our elegant dining room offering restaurant-style dining experiences. For those who prefer cooking on their own terms, each resident's apartment includes a kitchenette for added convenience.
Our community also offers numerous spaces for relaxation and recreation. Residents can unwind in our beautifully landscaped garden or take advantage of the fitness room to stay active. The gaming room provides opportunities for friendly competitions and socializing, while the small library offers a quiet space for reading and studying.
Residents' safety and wellness are always a priority at Boulevard Senior Living of St Charles. With 24-hour supervision, assistance with activities of daily living such as bathing and dressing is readily available as needed. Our staff assists with transfers to ensure mobility needs are met.In addition, our staff is trained in diabetes diet management and medication management to support residents' health needs.
We understand that each resident has unique dietary requirements, which is why we accommodate special dietary restrictions when preparing meals. Additionally, transportation arrangements can be made for medical appointments or other outings as needed.
Residents have plenty of opportunities to engage in various activities offered at our community. From concierge services to planned day trips and resident-run activities, there is always something fun and engaging to do. Our scheduled daily activities ensure that residents have a routine filled with socialization and entertainment.
The surrounding area of our community boasts numerous amenities as well. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals all nearby, residents have easy access to necessities and entertainment options.
At Boulevard Senior Living of St Charles, we strive to provide our residents with a comfortable and fulfilling lifestyle. With our array of amenities and care services tailored to individual needs, our community offers a supportive environment for seniors to thrive.
Boulevard Senior Living Of St Charles is located at 3340 Ehlmann Road, Saint Charles, MO 63301 in St. Charles County, Missouri
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