Cedarhurst of St. Charles

Pros

• The staff at Cedarhurst of St. Charles is consistently described as friendly and caring, showing genuine interest in the residents' well-being.
• Many reviewers appreciated the cleanliness and upkeep of the facility, noting that it feels welcoming and well-maintained.
• The community provides a variety of activities and outings for residents, fostering engagement and socialization.
• Several families reported a positive experience with the food provided, highlighting its quality and variety.
• Reviewers mentioned that their loved ones felt safe and comfortable in the environment, contributing to a homely atmosphere.
• Communication during tours was generally praised, with staff being described as friendly, knowledgeable, and accommodating.
• Physical therapy services received positive feedback for their excellence and effectiveness in supporting resident health needs.

Cons

• Communication could be improved, as it was often lacking and responses to calls and emails were non-existent after the move-in process.
• The facility seemed unorganized and incompetent, leading to serious issues such as incorrect medication distribution and a lack of attention to resident rights.
• Staffing shortages were evident, resulting in delayed assistance for residents when they pressed their emergency buttons.
• The dining experience was unsatisfactory at times, with complaints about repetitive meal options and general food quality.
• There were concerns about the location of memory care on an upper floor, causing worries about accessibility during emergencies like a fire.
• Some caregivers appeared overworked and unable to provide sufficient support during weekends and evenings.
• There were multiple incidents involving mismanagement of medication, including missed doses for residents who required them.
• Initial enthusiasm faded due to unmet expectations regarding ongoing care and support once residents were settled in.

Review

Cedarhurst of St. Charles has drawn a diverse array of feedback from families who have had the experience of placing their loved ones in the community. Many reviewers noted that the facility boasts a clean environment and friendly, caring staff. The welcoming atmosphere is one of Cedarhurst's strongest points, with several residents and their families praising the warmth displayed by caregivers upon arrival. One commenter emphasized that everyone they encountered during visits was genuinely interested in ensuring successful outcomes for residents. This compassionate approach resonated deeply with families, making it a recommended choice for those seeking assisted living or memory care options.

However, despite these positive impressions, communication remains an area ripe for improvement at Cedarhurst. Numerous reviews indicate challenges related to responsiveness and the flow of information among staff members. Families expressed frustration over delays in receiving callbacks regarding inquiries about their loved ones' care plans or urgent issues like medication distribution. One family recounted a harrowing experience where their loved one's prescribed blood thinner was not administered correctly multiple times, leading to serious concerns about health safety. Such incidents have led some families to question whether adequate staffing levels and training are present to support effective communication.

Cost has also been cited as a concern among reviewers, with some indicating that Cedarhurst's pricing is higher than other similar facilities in the area. While families acknowledge that quality care often comes at a premium, they also emphasize that value—and corresponding patient care—should reflect this expense. Many believe that greater financial investment should yield more attentive service across all hours of operation, particularly during evenings and weekends when some staff appear overworked or less responsive than during daytime hours.

Another recurring theme relates to activities designed to engage residents socially and physically; most families reported positive interactions regarding available programming. Activities were highlighted as essential for keeping residents active and involved within the community, with many noting how well caregivers encouraged participation among those hesitant to join group events initially. However, others voiced concerns regarding elderly individuals not receiving enough encouragement or assistance when trying to socialize, indicating a potential gap in staffing support for such initiatives.

The overall aesthetic appeal of Cedarhurst received mixed responses during tours conducted by prospective residents' families; while many found it inviting and homey—with spacious hallways and appealing dining areas—some felt there were logistical limitations due to its design layout. For example, memories associated with units being located on lower floors raised safety concerns among some family members who worried about evacuation processes in case of emergencies like fires.

Despite the mixed reviews surrounding communication issues and overburdened staff members on certain shifts, several remarks express hope based on personal observations made during tours or initial stays within Cedarhurst's care system. Families noted instances where direct-care workers demonstrated genuine kindness toward residents—a crucial aspect valued by several reviewers seeking long-term accommodations for loved ones facing health challenges or memory loss conditions. Ultimately, while there are evident strengths exhibited at Cedarhurst of St. Charles—including cleanliness, friendliness among staff members highly rated—aspects must be addressed if future residents are expected to achieve optimal experiences reflective of both facility reliability standards alongside resident dignity maintained equitably throughout all operational hours experienced collectively at this community-oriented establishment.

This neighborhood in Saint Charles, Missouri offers convenient access to a variety of amenities for senior living. With a selection of restaurants like Raising Cane's Chicken Fingers and Gingham's Homestyle Restaurant nearby, residents can enjoy easy dining options. The presence of pharmacies such as Schnucks and CVS Pharmacy ensures easy access to medication and healthcare needs. St Joseph's Hospital is close by for any medical emergencies. Parks like Frontier Park provide opportunities for outdoor leisure, while theaters like AMC Streets Of St Charles 8 offer entertainment options. Places of worship like St Cletus Catholic Church cater to spiritual needs, and cafes like Sugar Beans Coffee House offer social spaces for gatherings. Transportation options including St. Louis Lambert International Airport provide convenience for travel needs. Overall, this neighborhood provides a well-rounded environment with essential services for seniors looking to settle down in the area.

Restaurants

• Raising Cane's Chicken Fingers (0.1 miles)
• Nacho's Fresh Mex (0.8 miles)
• McDonald's (0.9 miles)
• Gingham's Homestyle Restaurant (1.2 miles)
• McDonald's (1.7 miles)
• White Castle (2.3 miles)
• Dave & Buster's (2.5 miles)

Pharmacies

• Schnucks (0.1 miles)
• CVS Pharmacy (0.3 miles)
• Walgreens (0.9 miles)
• Walgreens (1.6 miles)
• Schnucks (1.7 miles)
• Dierbergs (1.9 miles)
• Walgreens (2.8 miles)

Hospitals

• St Joseph's Hospital (0.8 miles)
• DePaul Hospital (4.2 miles)
• DePaul Health Center - Emergency Room (4.2 miles)
• Barnes Jewish Medical Building (4.4 miles)
• Barnes-Jewish West County Hospital (7.6 miles)

Parks

• Frontier Park (1 miles)
• Blanchette Memorial Hall (1.3 miles)
• Vogt Brothers Park (2.1 miles)
• Kwanis Park (2.5 miles)
• Schaefer Park (3.7 miles)
• Creve Coeur Park (4.1 miles)
• Faust Park (8.4 miles)

Physicians

• Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (1.1 miles)
• Professional Building 1 (4.3 miles)
• Advanced Bone & Joint formerly St Peters Bone & Joint (4.9 miles)
• Clarkson Eyecare (6.8 miles)
• SSM Family Medicine (7.3 miles)
• Ssm St Joseph Medical Park (7.3 miles)

Theaters

• AMC Streets Of St Charles 8 (1.3 miles)
• Marcus Theatres (2.1 miles)

Places of Worship

• St Cletus Catholic Church (2.3 miles)
• Harvester Nazarene NMI (4.3 miles)
• Jungs Station Baptist Church (4.3 miles)

Cafes

• Sugar Beans Coffee House (3.5 miles)
• Panera Bread (7.3 miles)
• Starbucks (8.5 miles)

Transportation

• Terminal 1 (7.6 miles)
• Terminal 1 Passenger Pickup (7.7 miles)
• St. Louis Lambert International Airport (STL) (7.7 miles)
• TSA PreCheck A Gates (7.7 miles)
• TSA Security Checkpoint Gates C & D (7.8 miles)
• Budget Rent A Car (8.1 miles)
• Hertz Rent A Car (8.3 miles)