Mount Carmel Senior Living

Pros

• The staff at Mount Carmel provides compassionate care and is always willing to help with any questions from families.
• The nurses and aides are highly praised for their professionalism and attentiveness to residents' needs.
• Residents enjoy a variety of engaging activities, such as outings, parties, and musical performances, contributing to a vibrant community atmosphere.
• Family members appreciate that the staff treats residents with dignity and respect while providing necessary assistance.
• Many reviews highlight the strong sense of caring among staff, creating a family-like environment for residents at Mount Carmel.

Cons

• The staff treated the family member horribly and showed a lack of compassion and care for the patients.
• Aides were observed neglecting patients during mealtimes and prioritizing socializing over providing assistance.
• An aide was witnessed hitting a patient and displaying unprofessional behavior, causing distress to families.
• Residents were left unattended, leading to dangerous situations such as falling out of their chairs.
• The facility felt dark, depressing, and outdated, reminiscent of nursing homes from decades ago.
• Communication with management was met with disrespect and dismissiveness when concerns were raised.
• The overall experience in the downstairs rehab was marked by neglect and inadequate support for residents' needs.

Review

Mount Carmel Senior Living and its variations have garnered a wide array of testimonials from families and visitors, presenting a complex picture of the facility. Overall, opinions vary greatly regarding the quality of care and environment offered, with some praising the compassionate staff while others detail experiences that paint a starkly different portrait.

Many reviewers commend the compassionate and attentive care provided by the nurses and aides at Mount Carmel. One family describes how their aunt, who is unable to communicate, received everything she could possibly need with warmth and understanding from the nursing staff. They highlight that any questions or concerns raised by family members were met with prompt attention and helpful answers. This positive account stands in contrast to experiences shared by others who found themselves gravely disappointed with the level of care in some areas of the facility.

However, not all narratives echo this sentiment of satisfaction. A contrasting review criticizes the treatment given to another family member within Mount Carmel’s walls, emphasizing instances where aides neglected their responsibilities while residents were left alone at meal times. Alarmingly, one reviewer recounted an encounter where they had to assist an elderly man in a wheelchair who was on the verge of falling, while front desk personnel remained indifferent to his plight. Such accounts raise serious concerns about compassion and adequate supervision among staff members during critical moments.

The disparity between experiences voiced by different families is further highlighted when comparing various wings or sections within Mount Carmel itself. Some families noted that while facilities upstairs might seem pleasant and well-managed—with happy residents engaging in activities—the situation downstairs in rehabilitation was markedly different. Strikingly negative observations emerged about understaffing on lower floors, where aides reportedly exhibited unprofessional behavior such as hitting residents or neglecting those unable to care for themselves properly. In one instance, a family member had their concerns dismissed by management with little regard for their distress.

Despite these troubling reviews depicting negative aspects of caregiving at Mount Carmel, there are also many heartwarming stories shared about positive experiences there. One satisfied family notes how their father felt genuinely cared for—highlighting engaging activities like outings, holiday celebrations, bingo nights, and even live music sessions that added joy to his days spent there. They praised the nurturing nature of staff members who succeeded in making him feel respected rather than diminished despite needing assistance with daily tasks—a crucial distinction for many individuals coping with health challenges.

The physical environment also comes under scrutiny from various reviews; some describe it as outdated or depressing compared to modern standards expected in assisted living facilities today. With mentions of dark rooms reminiscent of facilities long past—like those from fifty years ago—and navigational challenges within buildings due to poor design choices—it becomes clear that not everyone finds comfort within Mount Carmel's infrastructure regardless of its capable staff.

Ultimately, potential residents and their families are left grappling with mixed messages surrounding Mount Carmel Senior Living's ability to provide quality care tailored toward individual needs while navigating physical limitations present throughout certain parts of its premises. As these diverse narratives illustrate both glowing commendations alongside disappointing experiences rooted deeply in personal stories shaped by emotions tied closely to loved ones receiving care—it reflects an ongoing dialogue about what constitutes effective eldercare today: whether it lies solely in skilled professional support or if it must also encompass fostering warm human connections amidst challenging circumstances.

Restaurants

• Raising Cane's Chicken Fingers (0.3 miles)
• McDonald's (0.8 miles)
• Nacho's Fresh Mex (1 miles)
• Gingham's Homestyle Restaurant (1.3 miles)
• McDonald's (1.9 miles)
• Dave & Buster's (2.4 miles)
• White Castle (2.5 miles)

Pharmacies

• Schnucks (0.3 miles)
• CVS Pharmacy (0.4 miles)
• Walgreens (0.8 miles)
• Walgreens (1.8 miles)
• Schnucks (1.9 miles)
• Dierbergs (2.1 miles)
• Walgreens (2.8 miles)

Hospitals

• St Joseph's Hospital (0.7 miles)
• DePaul Health Center - Emergency Room (4.1 miles)
• DePaul Hospital (4.1 miles)
• Barnes Jewish Medical Building (4.5 miles)
• Barnes-Jewish West County Hospital (7.6 miles)

Parks

• Frontier Park (0.9 miles)
• Blanchette Memorial Hall (1.2 miles)
• Vogt Brothers Park (2.2 miles)
• Kwanis Park (2.6 miles)
• Schaefer Park (3.8 miles)
• Creve Coeur Park (4.1 miles)
• Faust Park (8.5 miles)

Physicians

• Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (1.1 miles)
• Professional Building 1 (4.5 miles)
• Advanced Bone & Joint formerly St Peters Bone & Joint (5.1 miles)
• Clarkson Eyecare (7 miles)
• SSM Family Medicine (7.4 miles)
• Ssm St Joseph Medical Park (7.4 miles)

Theaters

• AMC Streets Of St Charles 8 (1.3 miles)
• Marcus Theatres (2.2 miles)

Places of Worship

• St Cletus Catholic Church (2.5 miles)
• Jungs Station Baptist Church (4.5 miles)
• Harvester Nazarene NMI (4.5 miles)

Cafes

• Sugar Beans Coffee House (3.7 miles)
• Panera Bread (7.3 miles)
• Starbucks (8.5 miles)

Transportation

• Terminal 1 (7.5 miles)
• Terminal 1 Passenger Pickup (7.5 miles)
• St. Louis Lambert International Airport (STL) (7.6 miles)
• TSA PreCheck A Gates (7.6 miles)
• TSA Security Checkpoint Gates C & D (7.6 miles)
• Budget Rent A Car (8 miles)
• Hertz Rent A Car (8.1 miles)