15822 Clayton Road, Ellisville, MO 63011
For more information about senior living options: (844) 490-3973
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The care and customer service are excellent. The apartments are great, meals are well made, and the services provided are outstanding. The service and food are wonderful. The staff are fantastic. The facility is very nice and offers great apartments for seniors. The building is beautiful, and the staff that greets visitors is amazing. The place is very nice, with really nice apartments for residents and their families. The community is a great place to live, with residents and staff who are friendly and inviting.
The residents become a number and are just a source of income to the management/owners. The management lacks the compassion needed to make residents and their families feel truly important. The promises to honor a memorial and attend a funeral were not kept, and no sympathy card was sent. The management staff are severely lacking in compassion. The professed caring community seems to be only a marketing tactic to attract residents and collect payments. They left the impression that loved ones are nothing more than an income source. There are cracks in every room and the crown molding is cracking, signaling poor upkeep. The dining program is failing, with the chef running out of food items and dessert. This is how they treat an 80-year-old woman.The Fountains Of West County is best suited for families seeking a lively, service-rich retirement community where daily meals, a robust activity calendar, and a warm staff create a dependable daily rhythm for a loved one who values social engagement and a polished campus experience. The property presents as a well-maintained, almost resort-like setting with attractive apartments and a dining culture that makes meals easy and enjoyable. For seniors who want to stay connected, feel well cared for, and live in a place that feels inviting from the first tour, this community can be an excellent fit.
That strength, however, comes with clear caveats. Families that need consistently heartfelt leadership, transparent follow-through after move-in, and dependable communication may want to consider alternatives. A thread runs through the more critical feedback: some residents and families perceived the management as marketing-focused in the early days and less responsive once settle-in is complete. If compassionate, proactive engagement from the leadership team is non-negotiable, this is a factor to weigh heavily before committing.
On the positive side, care and customer service are repeatedly highlighted as standout aspects. Multiple accounts note attentive staff, welcoming interactions, and a culture of friendliness that makes visits and daily life feel comfortable. The dining program earns praise as well - meals are described as well prepared and reliably available, with the cafe setting contributing to a social atmosphere that many families value. The campus itself receives consistent compliments for cleanliness, grounds upkeep, and the quality of the apartments, all of which help residents feel secure and at home.
Yet the strongest benefits can be undermined by the notable concerns about management's follow-through and perceived prioritization of revenue over resident welfare. Critics recount times when promises were not kept - transportation to events, memorial recognition after a loved one's death, timely communication about issues, and even timely updates when maintenance problems were identified. There are also concrete maintenance worries, including reports of cracks in walls and crown molding, with some aging spaces showing signs of wear. In the kitchen, the chef's occasional short supply of items and dessert offerings has chipped away at the sense that the dining program is flawless. Taken together, these issues illuminate a risk: the day-to-day warmth and reliability fans praise can be unevenly matched by the administrative responsiveness families expect in difficult moments.
In weighing pros against cons, the decision hinges on what matters most to the family. For those who prize sustained social engagement, dependable daily meals, a beautiful, welcoming environment, and a staff that makes visitors feel at ease, the advantages may well outweigh the drawbacks. The care delivered in personal interactions, combined with a strong campus feel, can translate into meaningful quality of life gains. However, for families where uncompromising compassion, transparent governance, and rigorous follow-through are non-negotiable, the concerns around post-move-in behavior and maintenance responsiveness are enough to warrant serious comparison with other nearby options.
Practical next steps are clear. Visit multiple times at different days and hours, and speak candidly with both front-line staff and management about service guarantees, incident follow-ups, and the exact scope of offerings included in the monthly fee. Ask for concrete examples of how resident life is managed after move-in, how memorial or end-of-life duties are handled, and what the escalation process looks like when issues arise. Request current maintenance logs and a clear timeline for any outstanding space repairs, plus a tour of the dining room during peak service times to verify consistency in menu availability. If possible, contact current residents and their families to gauge whether the stated warmth persists beyond the initial welcome.
Bottom line: this community delivers a high-quality, active, and comfortable living environment with superior dining and a welcoming staff that can make daily life feel easy and enjoyable. It is an especially solid fit for families prioritizing social energy and a polished campus experience. It is not the best fit for those whose decision hinges on unwavering, consistently compassionate leadership and faultless post-move-in follow-through. If those latter criteria are essential, exploring alternatives where governance and maintenance responsiveness are demonstrated with equal clarity may save future frustration and disappointment.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fountains of West County Al in Ellisville, MO is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a beauty salon, residents can easily maintain their grooming and appearance. Cable or satellite TV is available for entertainment purposes, and community-operated transportation ensures that residents can easily get around town.
For those looking to stay connected, there is a computer center and Wi-Fi/high-speed internet access available. Dining options include a dining room with restaurant-style dining and meal preparation and service. Special dietary restrictions are accommodated to ensure each resident's specific needs are met. Furthermore, housekeeping services ensure that the community remains clean and well-maintained.
Residents can stay active and socialize in the fitness room, gaming room, or outdoor space. There is also a small library for those who enjoy reading. Additionally, daily activities are scheduled to keep residents engaged throughout the day.
The assisted living community provides 24-hour supervision and assistance with various activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents' health needs are met.
Convenience is key at Fountains of West County Al, with several nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options for easy accessibility.
Overall, Fountains of West County Al offers a comfortable and supportive environment where residents can receive personalized care while enjoying an array of amenities and services designed to enhance their overall well-being.
Fountains Of West County Al is located at 15822 Clayton Road, Ellisville, MO 63011 in St. Louis County, Missouri
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