15822 Clayton Road, Ellisville, MO 63011
For more information about senior living options: (844) 490-3973
The grandfather loves living there. The apartments are great. Daily meals are easy and well made. The services provided are outstanding. Service and food were wonderful in the cafe dining area. The staff are fantastic. It is a great place to live; residents and staff are friendly and inviting. The building is beautiful and the greeting staff are amazing. The grounds are well kept and clean. It is a very nice place with nice apartments for family members.
The management is described as lacking compassion and treating residents and families as income. Residents are said to become numbers and a source of income after the move-in period. Promises of funeral memorials, transportation to the funeral, and a representative were not fulfilled. No sympathy card was sent for the passing of a resident. Staff were reportedly unaware of a resident's death for days, requiring family members to inform them. The building has cracks in walls and crown molding, with maintenance issues not promptly addressed. The dining program is inconsistent, with the chef running out of food items and desserts. The care is criticized as how they treat an 80-year-old woman, implying a lack of proper respect and attention.The collection of reflections paints a portrait of a retirement community that many visitors and residents find warm, welcoming, and well appointed. Across multiple voices, the environment is described as attractive and comfortable: great apartments, clean and neatly kept grounds, and a host of services that make daily life easier. Several reviewers emphasize the strong sense of care and easy meals, noting that meals are well prepared and served with consistency. The overall vibe in the living spaces, from the moment guests arrive to the daily routine of residents, feels accessible and friendly, with staff and residents alike described as personable and inviting.
For many families, the strongest impressions come from tangible day-to-day experiences: a grandfather or parent who loves living there, and visits that end on a positive note. Guests who dine in the cafe area report wonderful service and delicious food, and tours of the grounds reveal a well-maintained property. The building itself is repeatedly praised for its beauty, and several reviewers highlight the greeting they receive from staff as a standout feature. The sentiment is reinforced by multiple affirmations that staff are fantastic or amazing, and that the community has a welcoming atmosphere that makes it a place families feel comfortable visiting and supporting their loved ones.
Within the positive experiences, the praise often centers on the practical benefits: accessible, well-designed apartments; daily meals; and a broad suite of services that simplify life for seniors and their families. Phrases like "great place to live," "residents and staff are friendly and inviting," and "the facilities are very nice" recur in the feedback. For those choosing a retirement setting, these elements - cleanliness, careful maintenance, strong dining, and a courteous, attentive staff - help create a compelling case for The Fountains as a desirable option.
However, not all experiences align with the rosy picture. A number of comments raise concerns about marketing versus reality once someone has moved in. There is a recurring claim that the facility emphasizes welcome and care during the sales process, but that after the move-in period, residents feel like "a number" or an ongoing source of income. For some families, this translates into a perceived decline in genuine compassion from management, with criticism aimed at leadership for lacking the warmth and follow-through that was expected after the move. One review details a particularly painful set of expectations around memorials and funeral arrangements - promises made by management about organizing a memorial and providing transportation and presence at the funeral were not fulfilled, and the absence of a sympathy card and delayed communication left a lasting, negative impression on the family.
The sentiment of disappointment is amplified by accounts of how death and illness are handled. Several readers describe staff members as not always aware of significant events, sometimes needing to be told by family members. Reviews suggest that the care community's professed mission to foster a caring environment sometimes feels misaligned with the reality of interactions during times of loss, which compounds a sense that compassion may wane after the initial enrollment phase.
Maintenance and facility concerns also appear in the feedback, shadowing even the strongest positives. Complaints about the physical state of the building - cracks in walls and crown molding on the third floor - are paired with frustrations about dining shortages and responsiveness. One family reports persistent wall cracks, with the point person promising an email update that never arrives, followed by weeks of silence as the issue grows more acute. The impression is that some maintenance and communication aspects are not keeping pace with expectations, and that timely follow-up is inconsistent.
Taken together, the reviews present a community that excels in atmosphere, comfort, dining quality, and warm personal interactions, while also facing meaningful critiques around management's compassion, reliability of promises, and maintenance responsiveness. For prospective residents and their families, the message is nuanced: The Fountains can offer a beautiful, well-equipped home with strong daily life support and uplifting social interactions, but potential concerns about the long-term responsiveness of leadership and the handling of administrative promises merit careful consideration. In short, the property stands out for its appealing environment and caring staff on many days, yet it may require proactive questions and validation about how it handles significant life events, memorials, and ongoing maintenance.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fountains of West County Al in Ellisville, MO is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a beauty salon, residents can easily maintain their grooming and appearance. Cable or satellite TV is available for entertainment purposes, and community-operated transportation ensures that residents can easily get around town.
For those looking to stay connected, there is a computer center and Wi-Fi/high-speed internet access available. Dining options include a dining room with restaurant-style dining and meal preparation and service. Special dietary restrictions are accommodated to ensure each resident's specific needs are met. Furthermore, housekeeping services ensure that the community remains clean and well-maintained.
Residents can stay active and socialize in the fitness room, gaming room, or outdoor space. There is also a small library for those who enjoy reading. Additionally, daily activities are scheduled to keep residents engaged throughout the day.
The assisted living community provides 24-hour supervision and assistance with various activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents' health needs are met.
Convenience is key at Fountains of West County Al, with several nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options for easy accessibility.
Overall, Fountains of West County Al offers a comfortable and supportive environment where residents can receive personalized care while enjoying an array of amenities and services designed to enhance their overall well-being.
Fountains Of West County Al is located at 15822 Clayton Road, Ellisville, MO 63011 in St. Louis County, Missouri
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