Fountains Of West County Al is a nursing home community in Ellisville, MO.
Information last verified:
15822 Clayton Road, Ellisville, MO 63011
For more information about senior living options: (866) 208-4318
4.5 from 26 reviews
5 stars
20
4 stars
4
3 stars
0
2 stars
0
1 stars
2
Overall Review of Fountains Of West County Al
common16 reviews mention this
Staff responsiveness and friendliness
Residents and families repeatedly describe responsive, welcoming staff.
Across many reviews, residents and families talk about staff who are helpful, kind, and quick to address needs. Several reviewers say they felt reassured during move-in or transitions, with staff and management taking time to listen and accommodate when possible. Others specifically mention timely handling of requests and attentive follow-through. A couple of reviews take the opposite view, describing management as lacking compassion and responsiveness after problems arose.
differentiator3 reviews mention this
Care support feels thorough
Families describe hands-on safety and medication support.
Reviewers highlight practical care steps, including medication management and attention to safety after an incident. One family describes a fall protocol with close follow-up, and another points to reassurance about medications and regular nutritious meals. A reviewer also describes support with activities tailored to vision needs, and another mentions the overall level of services provided for loved ones.
common5 reviews mention this
Dining and meal quality stand out
Meal service and meal quality are frequently praised.
Dining shows up often in reviews, with residents and families describing nutritious, varied meals served regularly. Multiple reviewers mention the food being easy to enjoy day to day, and at least one specifically calls out a positive lunch experience in the dining area. Another family links meal support to overall peace of mind about daily routines. One negative review also raises concerns about food running out during a seating time, which stands out against the broader praise.
common5 reviews mention this
Plenty of social activities
Residents describe staying engaged with daily activities.
Many reviews describe an active community with scheduled activities, games, music, and exercise-style options. Families also mention opportunities to participate while still being able to choose what works, and one reviewer talks about support for vision-related needs during activities. Several residents describe day trips, clubs, and group time that helps them feel busy and less lonely. One review also mentions community efforts for seasonal decorating, reinforcing the active, shared atmosphere.
caveat2 reviews mention this
Maintenance and follow-up concerns
A couple of reviews cite maintenance and compassion gaps.
While most comments are positive, two reviews raise concerns about how issues are handled. One describes cracked walls and moldings, plus a lack of follow-up after requesting information about resolution timing. Another review claims that after the move-in period, residents are treated more like numbers and that promises around memorial or transportation support did not happen. Together, these concerns suggest that experiences can vary depending on how problems are addressed.
common5 reviews mention this
Facility cleanliness is repeatedly noted
Residents and visitors frequently describe a spotless facility.
Multiple reviews emphasize that the building and grounds are clean and well kept. Families and residents mention cleanliness consistently alongside other day-to-day positives like staff care and meal service. One reviewer also calls out ongoing upkeep through a visit experience and a maintained, decorated environment. In the two most negative reviews, the theme shifts toward physical condition concerns, including cracks and worsening issues.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
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80 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Lambert-St Louis International (16 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Special dietary restrictions
Concierge services
Planned day trips
Beautiful, well-kept, hotel-like community with abundant amenities and a friendly staff.
Weight Training for Seniors: Building Strength and Vitality
Understanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers
8 Essential Assistive Devices for Older Adults