Delmar Gardens On The Green

Pros

• The residents at DGOTG receive attentive and friendly care from the staff, providing comfort to families who cannot be with their loved ones.
• Many staff members take the time to develop personal relationships with residents, ensuring they feel supported during their stay.
• Families appreciate the professionalism and respect shown by the staff towards their loved ones, contributing to a positive living environment.
• The facility offers a variety of daily activities, keeping residents engaged and providing opportunities for social interaction.
• The dining experience is praised for its excellent food and prompt service, which residents enjoy regularly.
• Visitors note that the facility appears clean and well-maintained, reflecting a commitment to hygiene and resident welfare.
• The responsiveness of staff to family inquiries during tours demonstrates a willingness to accommodate individual needs and concerns.

Cons

• The resident was left sitting in fecal diapers for long periods, indicating a lack of proper care.
• Staff was reported to be sitting at the nurse's station chatting instead of attending to residents’ needs.
• Call buttons were often unanswered, leading to delayed responses for assistance.
• There were complaints about unclean conditions, including restrooms smelling like urine and dirty floors.
• Residents experienced wait times for meals in the dining room, leading some to return to their rooms hungry.
• The management team was perceived as neglectful and uncaring, prioritizing personal matters over resident care.
• There were frequent medication mistakes reported, raising concerns about safety and professionalism.
• The administrator showed favoritism towards her dog while neglecting the needs of human residents.
• Families expressed frustration over the lack of staffing and support during visits, particularly at night when help was scarce.

Review

The experience at Delmar Gardens on the Green (DGOTG) is marked by contrasting narratives shared by residents and their families. Some families express profound gratitude for the care their loved ones receive, highlighting the kindness and attentiveness of the staff. One family described their satisfaction with the facility after a month-long stay, praising the friendly demeanor of caregivers who take time to build relationships with residents. This familial connection is crucial, particularly during times when relatives cannot be physically present. The staff's willingness to engage with residents, coupled with a clean environment and an abundance of daily activities, has provided comfort to families navigating difficult decisions about long-term care.

Food quality also received positive feedback from families who noted its appetizing presentation and ample availability, contributing to an overall pleasant experience for their loved ones. A resident's ability to observe daily life from her room—a shared space that still offers a view—has been appreciated, as it encourages social interaction and engagement within the community. The sentiment across several reviews suggests that DGOTG succeeds in creating a welcoming atmosphere where dignity and respect are paramount in interactions between staff and residents.

However, not all reviews reflect this sense of security and satisfaction. Several complaints starkly contrast with praiseworthy accounts, expressing deep concern over inadequate staffing levels and insufficient response times. Families report distressing circumstances where residents struggled to get assistance when needed; one resident was unable to reach his call button for thirty minutes before help arrived. Such delays often left individuals in uncomfortable situations for extended periods, raising alarms about the adequacy of care provided during critical moments.

Strong allegations surfaced regarding unsanitary conditions within certain areas of DGOTG as well. Complaints noted unpleasant odors emanating from restrooms alongside cleanliness issues that left some visitors appalled at what they encountered during visits. Reports emerged detailing instances where residents were left waiting for meals or bathroom assistance without timely responses from staff members engaged elsewhere in conversation rather than attending to pressing needs.

A more alarming narrative unfolded concerning management allegedly exhibiting neglectful behaviors that contributed negatively to resident welfare under their supervision. Family members voiced frustration at administrative actions—questionable choices made by those in leadership roles created an impression that care for patients was secondary to other priorities like personal enjoyment or administrative tasks. Critics assert that these choices significantly hindered the quality of life experienced by residents who depend on regular attention and compassionate care.

The mixed messages coming from DGOTG exemplify a deep divide between lived experiences within its walls; while some revel in positive connections forged through attentive caregiving practices, others are distressed by negligence stemming from decision-makers seemingly detached from frontline realities affecting vulnerable populations they serve daily. As these contrasting experiences coalesce into a broader picture at DGOTG—a picture filled with hope yet shadowed by disappointment—it becomes essential for prospective clients or family members seeking placement options to consider both sides before making life-changing decisions regarding residence placements in nursing home facilities like this one.

Pharmacies

• Walgreens (1.3 miles)
• Schnucks (1.5 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• Dierbergs (2.1 miles)
• Walgreens (2.2 miles)

Parks

• Vlasis Park (1.4 miles)
• New Ballwin Park (2.2 miles)
• Chesterfield Central Park (2.8 miles)
• Ferris Park (2.8 miles)
• Queeny County Park (3.6 miles)
• Faust Park (3.9 miles)
• World Bird Sanctuary (5.4 miles)

Transportation

• Enterprise Rent-A-Car (1.4 miles)
• Million Air (6.1 miles)
• TAC Air (6.2 miles)

Restaurants

• Andy's Frozen Custard (1.4 miles)
• Lion's Choice (1.6 miles)
• Lee's Famous Recipe Chicken (1.6 miles)
• Chick-Fil-A (1.7 miles)
• Freddy's Frozen Custard & Steakburgers (1.7 miles)
• Dogwood Social House (1.8 miles)
• Chipotle Mexican Grill (2 miles)

Places of Worship

• Church of Christ-Lafayette (1.5 miles)
• St John Church (2 miles)
• West County Community Church (6.5 miles)
• Most Sacred Heart Catholic Church (8.1 miles)

Cafes

• Starbucks (3.4 miles)
• Panera Bread (4.3 miles)
• Starbucks (4.4 miles)
• Panera Bread (5.5 miles)
• Starbucks (7.7 miles)
• Panera Bread (8 miles)

Physicians

• St John's Mercy Medical Center (3.8 miles)
• Town Center Dermatology (4.4 miles)
• Wildwood Internal Medicine (4.4 miles)
• Christopher Kling, MD (4.4 miles)
• Orthopedic Associates (5.7 miles)
• Eureka Pediatrics (8.2 miles)

Hospitals

• St John's Mercy Surgery Center (6.4 miles)
• Barnes-Jewish West County Hospital (6.5 miles)
• RCF at Marymount (8.5 miles)