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2.7 from 72 reviews
5 stars
25
4 stars
4
3 stars
2
2 stars
5
1 stars
36
Overall Review of Delmar Gardens On The Green
caveat4 reviews mention this
Call buttons can go unanswered
Several residents families say call lights were answered too slowly or not at all.
Some families report long waits for help after pressing call buttons, including accounts of delays of about half an hour or longer. A few reviews describe residents left waiting with needs unaddressed, such as time on bedpans or having to search for staff. Others mention that families sometimes had to escalate by contacting the front desk or seeking emergency help when response did not come quickly enough.
caveat4 reviews mention this
Cleanliness and odors raise concerns
Residents and families mention cleanliness problems, including strong urine odors.
Multiple reviews describe dirty conditions and unpleasant smells, including accounts of urine odors in restrooms and concerns about soaked carpeting. Some reviews also describe the facility as generally gross or dirty, along with worries about residentsā rooms and common areas. A couple of reviewers add that when issues are noticed, they still felt care and housekeeping fell short.
common7 reviews mention this
Staff kindness and respect stand out
Many reviews describe staff as respectful, friendly, and attentive to residents.
A common positive thread is how families describe staff interactions, often calling out respectful care and responsiveness to residentsā needs. Several reviewers say they felt comfort knowing their loved one had familiar people checking in and helping. Even when other parts of the experience were criticized, these reviews emphasize day-to-day kindness, attentive communication, and good rapport with residents.
differentiator2 reviews mention this
Rehab and nursing care earn praise
Families specifically praise physical rehabilitation and nursing support during stays.
Some reviews focus on rehab outcomes and follow-through, describing improved mobility and care coordination during recovery. Others highlight skilled nursing support during a physical rehabilitation stay and thank the team for the help provided. Together, these accounts align with the community offering skilled nursing services.
common2 reviews mention this
Activities help keep days busy
Residents and families mention a full schedule of daily activities.
Reviews mention that activities staff work to make days fun and festive rather than leaving residents without things to do. Families also describe a daily list of activities and enough options to keep residents engaged. A few tours and short-stay experiences also note scheduled programming as part of what visitors look for.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Delmar Gardens On The Green on seniors.fyi includes 14 photos including images showing interior, dining, architecture, decor, landscaping, windows, lobby, building, and more.
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