Hayes Residence in Saint Paul, MN
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1620 Randolph Avenue, Saint Paul, MN 55105
For more information about senior living options: (844) 490-3973
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Bethany is a super knowledgeable resource who is incredibly helpful, kind, and caring. The admissions staff are very attentive and offer additional help when needed. Hayes Residence has very friendly neighbors and a great community, with residents appearing genuinely content. The staff is great and treats residents wonderfully. The facility is family-oriented, with staff who know each other on a first-name basis and are responsive to family requests. It is an excellent facility for people who need a limited amount of support, with most residents long-term and very comfortable there.
The facility is unkempt and old, with a persistent smell of urine throughout. The nurses are unprofessional, leave medications unsecured on an open cart, and violate HIPAA. Nurses don't knock before entering rooms and sometimes administer the wrong patient's medication. Medications go missing or are dumped carelessly, and residents' mail is routinely withheld. The bathrooms and showers are dirty, and the beds are too small. There are serious safety concerns, including a non-working fall button and delays or failures to call an ambulance when someone faints. Staff are perceived as prioritizing money over patient care, with reports of mistreatment.Hayes Residence in Saint Paul is best suited for high-functioning seniors who want a small, family-like setting with routine meals and social activities, and who can tolerate an older, modestly renovated building. It works for residents who need light assistance and appreciate staff who know them by name, with a long-standing, intimate community feel. It is not a fit for anyone requiring full-time skilled nursing, constant medical oversight, or memory care, where modern infrastructure and stringent safety protocols are non-negotiable.
Families should explicitly consider alternatives if medical complexity and privacy are paramount. Those with ongoing complex medication management needs, strict privacy expectations, or frequent emergencies will likely be better served elsewhere. The combination of an aging facility, reported medication lapses, and repeated concerns around safety and response times suggests Hayes is ill-suited for residents who require reliable nursing supervision, rapid emergency response, or rigorous infection and privacy controls.
The facility's modest positives still cannot overcome the core concerns. A small, seemingly family-oriented staff environment can offer personal attention and a sense of community, and the site does provide meals and activities that keep residents engaged. Yet those advantages are overwhelmed by multiple, credible reports of serious nursing lapses: medications mishandled or not administered as prescribed, privacy breaches, and evidence of care that appears inconsistent at best. Add in mail delays, restricted access to personal items, and inconsistent dietary accommodations, and the overall care picture becomes unstable for anyone who expects steady, professional oversight.
Physical conditions reinforce the risk calculus. The building is aged, with limited single-room options, small beds, and visible wear like scratches on furniture and a general sense that maintenance lags behind resident needs. Odors and cleanliness concerns in some areas, combined with outdated fixtures and a lack of modern privacy features, create a backdrop where safe, comfortable daily living is contingent on ongoing, active maintenance and vigilant oversight - things that may fluctuate day to day.
If pursuing Hayes, a disciplined due diligence plan is essential. Demand a current, formalized care plan with a clear medication administration schedule and a robust record of all medications dispensed. Review medication administration records and any incident logs; verify that fall alarms work and that staff respond promptly; confirm procedures for mail and personal item handling and ensure consistent access. Test the kitchen's ability to accommodate allergies and dietary restrictions with concrete, written protocols. Arrange multiple tours, including conversations with current residents and families, and press for candor from the social worker about transparency and timelines. Require assurances on privacy training, HIPAA compliance, and the facility's escalation processes for safety concerns.
Bottom line: Hayes Residence offers a defined niche for residents seeking a home-like, low-intensity supported living with ongoing social engagement and a familiar staff presence. However, the breadth and seriousness of reported medical lapses, safety weaknesses, and cleanliness issues, set against an aging physical plant, mean alternatives should be actively considered for anyone whose care needs extend beyond light assistance. If choosing Hayes, insist on strong, enforceable safeguards and close oversight, and be prepared to reassess regularly or pivot to a facility with more robust nursing care and modern accommodations.
40 resident community capacity
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hayes Residence in Saint Paul, MN is a skilled nursing facility that offers a range of care services to meet the needs of residents. The facility provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. A mental wellness program is also available to promote the overall well-being of residents.
Residents at the Hayes Residence can enjoy a variety of amenities including cable or satellite TV, a dining room for communal meals, and fully furnished accommodations. The facility also features a garden and outdoor space for residents to relax and enjoy nature. Housekeeping services ensure that the common areas and individual rooms are kept clean and tidy.
For those who enjoy reading, there is a small library on-site. Telephone and Wi-Fi/high-speed internet access are also provided to allow residents to stay connected with their loved ones and the outside world.
Meal preparation and service is provided at the Hayes Residence, with special dietary restrictions accommodated. Residents can enjoy restaurant-style dining in a comfortable setting.
In terms of nearby amenities, there are four cafes, nine parks, nine pharmacies, four physicians' offices, eighteen restaurants, fourteen transportation options, three places of worship, and five hospitals located near the Hayes Residence. This convenient proximity allows for easy access to medical care, shopping, dining out, recreational activities, and religious services.
Overall, the Hayes Residence in Saint Paul offers a comprehensive assisted living community where residents receive personalized care in a comfortable environment while having access to various amenities and nearby conveniences.
This part of Saint Paul, Minnesota offers a diverse range of amenities that cater to various interests and needs. In terms of healthcare, there are multiple physicians' offices, pharmacies, and hospitals in close proximity, providing easy access to medical services. Additionally, there are plenty of places of worship for spiritual nourishment and community connections. The area also boasts a selection of cafes and restaurants for socializing and enjoying meals. For recreational activities, there are several parks nearby where one can take leisurely strolls or enjoy picnics. Transportation options are convenient with the airport just a short distance away. Overall, this part of Saint Paul provides a well-rounded environment for seniors looking for a vibrant and accessible place to live.
Hayes Residence is located at 1620 Randolph Avenue, Saint Paul, MN 55105 in Ramsey County, Minnesota
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