1330 Grand Avenue, St Paul, MN 55105
For more information about senior living options: (866) 208-4318
Overall Review of In Home Personal Care Home
Pros
The company is committed to improving customer service.- The team aims to provide timely and helpful assistance to customers.
- The organization values professional, courteous communication.
- The company seeks to align its hours with customer needs.
- The team welcomes feedback to continuously enhance support quality.
Cons
A rude and indifferent person answered the call.- She was unwilling to talk and claimed it was 9pm, despite the company being located in cat timezones and the time being appropriate to call.
- It was extremely unprofessional for the company to have the number linked to hours that do not match its time zones.
Review
This community is best suited for families that want to keep a loved one at home and are willing to navigate a less-than-smooth intake process in exchange for in-home care. The in-home model offers the comfort of familiar surroundings and one-on-one attention, which can be crucial for daily routines, safety integration, and personalized care plans. It is most appropriate for households that can invest time to verify scheduling and care details after an initial contact, rather than relying on a quick, guaranteed response. Prospective residents should recognize that the intake experience may require patience and persistence, and should plan to confirm hours and availability in writing before any commitments are made.
Those who should consider alternatives are families that cannot tolerate inconsistent communication or uncertain scheduling. If timely, courteous, and professional intake is non-negotiable, this provider should not be the first choice. In addition, any family needing clear, immediate guidance on care plans, caregiver matching, and contingency coverage will likely find a more reliable fit elsewhere. For seniors approaching care with urgent or highly structured needs, pursuing other in-home agencies or even a facility with a more robust intake and scheduling system is a safer path.
The main takeaway is that the in-home care concept remains valuable, but its practical promise is undercut by the reported interaction trouble. The core advantage, serving care at home with individualized attention, cannot be realized without dependable communication and reliable scheduling. The negative experience cited, a staffer described as rude and indifferent, combined with a misaligned time-zone assertion and hours, creates a credibility gap that overshadows any potential benefit. Without transparent, respectful intake and consistent responsiveness, the likelihood of smooth ongoing care is significantly reduced. In short, the pros of home-based convenience do not compensate for the demonstrated front-end risk in this case.
Families should take concrete steps before engaging: insist on a responsive intake contact, demand a precise written schedule of hours, and require a direct point of contact such as an administrator or care coordinator. Request references and verify them, and seek a short-term trial or formal enrollment period to test responsiveness. Confirm qualifications, background checks, and caregiver matching processes. Clarify pricing, cancellation policies, and backup arrangements for caregiver absences. Ensure there is a clear escalation path if problems arise. Only with verifiable, consistent, and respectful communication can the in-home model be trusted to deliver steady care.
When evaluating alternatives, prioritize providers with transparent hours and a reputation for prompt, courteous communication. Look for agencies that publish caregiver profiles, maintain local offices, and offer predictable scheduling with contingency staffing. A strong alternative will present a clear care plan, regular reassessment, and straightforward pricing. If considering an assisted living option, emphasize communities that demonstrate solid staffing ratios and proactive care coordination, paired with reliable inbound contact and a structured admission process. The objective is a dependable, stress-free path from inquiry through ongoing care, not a guessing game driven by inconsistent responses.
Bottom line: the decision favors pursuing alternatives with stronger customer-service foundations and clearer, fixed hours. This community may be workable only for households prepared to tolerate a rocky intake process and to confirm every detail in writing before any commitment. For families who require dependable, respectful communication and predictable scheduling from day one, it is prudent to look elsewhere. If this provider remains under consideration, insist on a binding enrollment plan, a dedicated liaison, and a tested trial period that proves responsiveness before any long-term commitment is made.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Minneapolis-St Paul International (5 miles away)
Care Services
24-hour call system- 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers- Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
- Diabetes diet
- Special dietary restrictions
Activities
- Community-sponsored activities
- Resident-run activities
- Scheduled daily activities
Description
Welcome to our assisted living community in St. Paul, MN! Our home offers a range of amenities and care services to ensure that our residents feel comfortable and supported during their stay with us.
In terms of amenities, we provide cable or satellite TV in each room, allowing residents to enjoy their favorite shows and stay connected to the world. Our dining room provides a cozy space for residents to enjoy their meals together, and our fully furnished rooms ensure that they have everything they need for a comfortable stay. We also have a beautiful garden and outdoor space for residents to relax and enjoy nature.
Our dedicated housekeeping services ensure that all common areas are kept clean and tidy at all times. Each resident also has access to a kitchenette, allowing them to prepare their own snacks or beverages as desired. Telephone and Wi-Fi/high-speed internet are available throughout the community, keeping residents connected with loved ones and the online world.
When it comes to care services, our 24-hour supervision ensures that there is always someone available to assist residents when needed. Our trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. We also work closely with healthcare providers to coordinate any necessary medical appointments or care.
We understand the importance of maintaining a healthy lifestyle, which is why we offer diabetes diet options and special dietary restrictions for those who require it. Our dedicated team takes care of meal preparation and service, ensuring that residents receive nutritious meals tailored to their individual needs.
Medication management is another essential service we provide, ensuring that residents take their prescribed medications on time and as directed by their healthcare providers. Our mental wellness program focuses on promoting emotional well-being among our residents.
Transportation arrangement for medical appointments is provided as part of our care services. We also offer transportation for other needs within the local area.
To enhance social interaction and engagement, we encourage resident-run activities where they can participate in various hobbies or interests alongside fellow residents. Our daily activities schedule provides a range of engaging and enjoyable options for residents to choose from.
Additionally, our location offers several convenient amenities nearby. With cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals all within close proximity, residents have easy access to various services and resources.
At our assisted living community in St. Paul, MN, we strive to provide a comfortable and supportive environment where residents can thrive and enjoy their golden years.
Nearby Places of Interest
Places of Worship
- St George Greek Orthodox Church (0.5 miles)
- WW Studio (1.4 miles)
- Cathedral of St Paul (2.4 miles)
- St Jerome Elementary School (5.3 miles)
Cafes
- Starbucks (0.6 miles)
- Groundswell (1.3 miles)
- Roundtable Cof (2.7 miles)
- Starbucks (5.9 miles)
Physicians
- Dermatology Consultants P.A. (0.8 miles)
- Parkway Family Physicians (1.5 miles)
- HealthPartners Health Center for Women Clinic St Paul (3.1 miles)
- West Side Community Health Services (3.9 miles)
- Entira Family Clinics-West St Paul (4.9 miles)
- Dakota Medical Solutions (5.5 miles)
- Twin Cities Orthopedics Eagan - Viking Lakes (6 miles)
Pharmacies
- CVS Pharmacy (1 miles)
- Walgreens (1.2 miles)
- Walgreens (2.2 miles)
- Walgreens (3.3 miles)
- Walgreens (3.6 miles)
- Walgreens (4.1 miles)
- Walgreens (4.2 miles)
Restaurants
- Brew Hall (1.1 miles)
- Taco Bell (1.4 miles)
- Dubliner Pub (2.2 miles)
- BlackStack Brewing (2.2 miles)
- Cossetta's Italian Market & Pizzeria (2.6 miles)
- Pool and Yacht Club (2.6 miles)
- Bole' Ethiopian Cuisine (2.9 miles)
Hospitals
- United Hospital Joint Relacement Center (2.3 miles)
- St Joseph's Hospital-St Paul (2.8 miles)
- Regions Hospital Burn Center (3.2 miles)
- VA Medical Center (3.5 miles)
- University of Minnesota Medical Center - East Bank Campus (4.2 miles)
- Hennepin County Medical Center (5.6 miles)
- Csc Gi Lab (5.7 miles)
Parks
- Como Park (2.7 miles)
- Wabun Picnic Area (2.9 miles)
- Hidden Falls Park (3 miles)
- Longfellow Park (3.1 miles)
- Minnehaha Falls Dog Park (3.2 miles)
- Franklin Terrace Off-Leash Dog Park (3.9 miles)
- Lake Hiawatha Park (4 miles)
Transportation
- Minnesota State Fair Transit Hub (3.1 miles)
- Union Depot (3.5 miles)
- Concourse D (4.6 miles)
- Delta Sky Club (4.6 miles)
- Concourse C (4.6 miles)
- Concourse A (4.6 miles)
- Escape Lounge (4.7 miles)
Theaters
- AMC Rosedale 14 (5.1 miles)
Frequently Asked Questions
In Home Personal Care Home is located at 1330 Grand Avenue, St Paul, MN 55105 in Ramsey County, Minnesota
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