AbbeyCare Choice in St. Paul, MN

Pros

• They love this company and all of the employees; the staff are beautiful, polite, and kind.
• Lionel has been awesome; he is very patient and professional, helping with registration and answering questions; interactions are always personable.
• They love the ladies.
• The staff are very knowledgeable, polite, and professional; clients were very impressed.
• They would highly recommend this place to everyone; the staff are very professional and go out of their way to help.
• They are a great PCA agency; the staff are professional and amazing for first-time PCAs.

Cons

• They don't care about you or your loved ones at all.
• The PCAs from AbbeyCare stole from clients.
• They didn't show up for scheduled shifts, and the office staff never returns voicemails or treats clients like nuisances.
• Their employees steal clients' food and beverages and treat clients like garbage.
• They misdated a worker's start date and held pay to cover their mistake, which is dishonest.
• They don't pay their employees well.
• They should be reported to the BBB for horrible service and not paying employees.

Review

AbbeyCare Choice in St. Paul is best suited for families who want in-home personal care delivered by empathetic, personable caregivers and, crucially, who can actively supervise the arrangement. The strongest path to steady success is ongoing family involvement: ensuring coverage during shifts, managing scheduling, and swiftly addressing any missed visits or questions. When a family partner is present to coordinate and advocate, caregivers can feel supported, and the care experience can be more consistently positive, with reviewers praising friendly, professional staff and helpful onboarding.

Those who should seriously consider alternatives are families that demand unwavering reliability and airtight accountability. The most troubling comments point to caregivers who don’t show up, instances of theft, and an office that is slow to respond or hard to reach. Add in disputes over pay and inconsistent scheduling, and the risk to trust and daily stability rises considerably. For households where a caregiver gap or miscommunication would create real hardship, or where there is little capacity to supervise and manage problems, a more established agency with stronger oversight or a different service model may be the safer choice.

On the plus side, when the right caregiver is matched and the office responds promptly, AbbeyCare Choice can feel genuinely capable. Reviewants repeatedly describe certain staff as patient, respectful, and proficient, with some caregivers going above and beyond to help families navigate questions and the registration process. There is evidence of professional, knowledgeable personnel who can handle routine tasks, offer guidance, and present a reassuring, personable bedside manner that can make a real difference in daily living and comfort.

The flip side is not incidental. The most persistent red flags involve trust and reliability: reports of caregivers stealing items, failing to show up, and a pattern of unreturned calls or vague communication from office staff. When these incidents occur, they undermine the core value of home care, peace of mind. Pay disputes and slow problem resolution compound the concern, creating a sense that the system is not consistently accountable. For families already balancing medical needs, transportation, and daily routines, these gaps can quickly become prohibitive.

Ultimately, the pros and cons do not cancel each other out. Strong personal interactions, genuine kindness from some caregivers, and helpful onboarding can make AbbeyCare Choice a viable option for certain households, provided there is a robust oversight plan, clear expectations, and an explicit commitment to backup coverage and timely accountability. For others, the negatives will dominate: frequent caregiver turnover, trust concerns, and a perceived lack of reliable, proactive management. Prospective clients should demand concrete assurances, background checks, supervisor oversight, guaranteed substitutes, and transparent billing, before committing. A trial period with a well-defined escalation process can help separate enduring strengths from recurring weaknesses.

In the end, AbbeyCare Choice is a workable fit for families who can stay actively involved, screen caregivers carefully, and insist on dependable communication. It is less appropriate for those who cannot tolerate variability in care or who require a consistently flawless, fully supervised system. If the goal is predictable, steady in-home care with strong administrative accountability, exploring other reputable agencies or an alternative care model may ultimately deliver greater peace of mind.

This part of St. Paul, Minnesota, offers a variety of amenities and services that cater to a senior living lifestyle. There are several places of worship nearby, providing opportunities for spiritual fulfillment. The area boasts numerous cafes and restaurants, perfect for socializing and enjoying delicious meals. Additionally, pharmacies and physicians' offices are within close proximity, ensuring easy access to healthcare services. For recreational activities, residents can visit the nearby parks or take advantage of the convenient transportation options available for exploring the city. Overall, this neighborhood provides a well-rounded and convenient environment for seniors looking to settle down in a vibrant community with plenty to offer.

Places of Worship

• St George Greek Orthodox Church (0.2 miles)
• WW Studio (1.6 miles)
• Cathedral of St Paul (2 miles)
• St Jerome Elementary School (5.1 miles)

Cafes

• Starbucks (0.2 miles)
• Groundswell (1.4 miles)
• Roundtable Cof (3 miles)
• Starbucks (6.2 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2.5 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)
• Walgreens (3.8 miles)
• Walgreens (4.1 miles)

Physicians

• Dermatology Consultants P.A. (1.1 miles)
• Parkway Family Physicians (1.7 miles)
• HealthPartners Health Center for Women Clinic St Paul (3.4 miles)
• West Side Community Health Services (3.5 miles)
• Entira Family Clinics-West St Paul (4.6 miles)
• Dakota Medical Solutions (5.2 miles)
• Twin Cities Orthopedics Eagan - Viking Lakes (5.9 miles)

Restaurants

• Brew Hall (1.3 miles)
• Taco Bell (1.6 miles)
• Cossetta's Italian Market & Pizzeria (2.2 miles)
• BlackStack Brewing (2.4 miles)
• Dubliner Pub (2.5 miles)
• Pool and Yacht Club (2.5 miles)
• Citizen Supper Club (2.8 miles)

Hospitals

• United Hospital Joint Relacement Center (2 miles)
• St Joseph's Hospital-St Paul (2.5 miles)
• Regions Hospital Burn Center (2.9 miles)
• VA Medical Center (3.8 miles)
• University of Minnesota Medical Center - East Bank Campus (4.6 miles)
• Hennepin County Medical Center (6 miles)
• Csc Gi Lab (6 miles)

Parks

• Como Park (2.7 miles)
• Wabun Picnic Area (3.2 miles)
• Hidden Falls Park (3.2 miles)
• Minnehaha Falls Dog Park (3.4 miles)
• Longfellow Park (3.5 miles)
• Franklin Terrace Off-Leash Dog Park (4.2 miles)
• Lake Hiawatha Park (4.3 miles)

Transportation

• Union Depot (3.1 miles)
• Minnesota State Fair Transit Hub (3.3 miles)
• Delta Sky Club (4.8 miles)
• Concourse A (4.8 miles)
• Concourse C (4.8 miles)
• Concourse D (4.8 miles)
• Escape Lounge (4.9 miles)

Theaters

• AMC Rosedale 14 (5.2 miles)