The Waters of Highland Park

Pros

• The Waters of Highland Park is praised for its beautiful, well-appointed environment and cleanliness, creating a welcoming atmosphere for residents and visitors alike.
• Residents enjoy spacious apartments with full kitchens, in-home laundry facilities, and bright windows, contributing to their comfort and satisfaction.
• The dining staff receives high marks for providing excellent meals in a lovely dining room, enhancing the overall living experience.
• Many residents appreciate the vibrant community atmosphere, forming friendships and enjoying socialization opportunities within the facility.
• Families report feeling confident about the care their loved ones receive due to friendly staff who communicate effectively and provide assistance as needed.
• The facility is noted for its beautiful landscaping and well-maintained outdoor areas, adding to the overall appeal of the community.
• Residents benefit from various activities offered at The Waters, promoting engagement and participation among them.
• The responsive concierge service helps residents with their needs, contributing to a supportive living environment where they feel safe and cared for.
• Families express gratitude for the swift assistance provided by management during their search for suitable accommodations for their loved ones.

Cons

• The nursing staff at The Waters of Highland Park are overworked, leading to poor communication and potential medication errors.
• Some residents and families feel that the staff is superficial and not genuinely invested in the well-being of the residents.
• There are complaints about high turnover among staff and a lack of proper training, particularly for dementia care.
• Families experienced frustration with inaccurate billing and a lack of follow-through on care instructions for their loved ones.
• One family faced significant financial burdens due to required payments after their loved one moved out for higher-level care that the facility could not provide.
• Residents have expressed dissatisfaction with meal options, which some find unappealing despite alternative menu choices being available.
• A resident noted that while the community appears beautiful, it may not be suitable for individuals requiring assistance beyond independent living.

Summary

The Waters of Highland Park, located in St. Paul, MN, has garnered a spectrum of reviews from residents and families evaluating its services and amenities for senior living. A common theme among many positive reviews is the facility's immaculate environment. Visitors often remark on the welcoming atmosphere created by the Concierge staff and are impressed by the modern, clean design of the building. Its aesthetic appeal includes tasteful decor, well-maintained landscaping, and spacious apartments featuring full kitchens and accessible bathrooms that many residents have come to appreciate. For some, the sense of community is palpable; residents frequently interact in social spaces, contributing to an overall feeling of warmth and engagement within the facility.

Many families express satisfaction with the level of care provided at The Waters, highlighting their loved ones' enjoyment of both social activities and personal space within their homes. One resident noted how much they valued their relationships with fellow residents alongside the independence afforded by their apartment setup. Another family member praised the dining options available at The Waters, describing delicious meals served in a beautiful dining room and commending both meal preparation staff and waitstaff for their service quality. For those who prioritize safety features like surveillance in parking areas or attentive staff presence during medication administration, The Waters also appears to meet expectations.

Despite several favorable accounts emphasizing exceptional experiences at The Waters of Highland Park, contrasting perspectives tell another story regarding care quality?particularly concerning residents requiring assistance or specialized services such as memory care. Some families experienced significant frustrations with overworked nursing staff who were reportedly ill-equipped to handle situations involving dementia behaviors effectively. Instances were reported where insufficient communication led to severe disciplinary issues; one family recounted a troubling medication error that resulted in reporting the facility to state authorities due to substandard care received by their loved one suffering from dementia.

A few reviews emphasized the financial burden associated with residing at The Waters. Discontent emerged after family members found themselves trapped in lease agreements even after moving relatives out due to inadequate support services for more advanced needs?like memory care facilities that could accommodate specific requirements such as emotional support animals. This led unhappy families toward feeling financially strained while pursuing better alternatives elsewhere that offered holistic approaches suitable for individuals requiring various levels of assistance.

While other reviewers acknowledged that The Waters offers lovely communal spaces and friendly interactions among staff members upon first impressions during tours or early residency experiences, consistent feedback points out concerns about high staff turnover rates leading to lapses in training?especially around critical aspects like dementia-specific care protocols. Some families commented on these gaps leading them not only to question service reliability but also ultimately reconsider long-term prospects for residents requiring higher levels of attention.

Overall assessments indicate a divide between independent living suitability versus assisted living experiences; while certain individuals flourish within this serene setting catering explicitly toward independent lifestyles along with engaging activities through available programs?the same cannot be said universally for those needing ongoing assistance in daily tasks or health management needs typically necessitated across similar facilities offering comprehensive eldercare services elsewhere within Minnesota's diverse landscape of senior living options. Moreover, it appears essential for prospective residents and their families considering The Waters in Highland Park systemically understand what is covered under leasing agreements before making any commitments concerning an aging loved one?s future home arrangement choices carefully.

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This part of Saint Paul, Minnesota offers a convenient location with easy access to a variety of essential services. Within close proximity, you will find places of worship such as the WW Studio and St George Greek Orthodox Church, as well as healthcare facilities like Parkway Family Physicians and HealthPartners Health Center for Women Clinic. Additionally, there are several pharmacies nearby for medication needs. In terms of recreation, residents can enjoy parks such as Hidden Falls Park and Lake Hiawatha Park, while also having access to restaurants like Sea Salt Eatery and Twin Grill for dining options. The area also provides easy transportation options with the Minneapolis-Saint Paul International Airport located just 3.4 miles away. Overall, this part of Saint Paul offers a well-rounded and convenient lifestyle for senior living.

Places of Worship

• WW Studio (0.1 miles)
• St George Greek Orthodox Church (1.7 miles)
• Cathedral of St Paul (3.3 miles)

Physicians

• Parkway Family Physicians (0.1 miles)
• Dermatology Consultants P.A. (2 miles)
• HealthPartners Health Center for Women Clinic St Paul (3.8 miles)
• West Side Community Health Services (4.4 miles)
• Entira Family Clinics-West St Paul (4.8 miles)
• Twin Cities Orthopedics Eagan - Viking Lakes (5 miles)
• Dakota Medical Solutions (5.7 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2.2 miles)
• Walgreens (2.5 miles)
• Walgreens (3.4 miles)
• Walgreens (4.2 miles)
• Walgreens (4.7 miles)

Cafes

• Starbucks (1.7 miles)
• Groundswell (2.7 miles)
• Roundtable Cof (3.4 miles)
• Starbucks (4.7 miles)
• Starbucks (5.9 miles)
• Panera Bread (6 miles)

Parks

• Hidden Falls Park (1.7 miles)
• Wabun Picnic Area (1.9 miles)
• Minnehaha Falls Dog Park (1.9 miles)
• Longfellow Park (3 miles)
• Lake Hiawatha Park (3.4 miles)
• Bossen Field (3.5 miles)
• Como Park (4.1 miles)

Restaurants

• Pool and Yacht Club (1.9 miles)
• Sea Salt Eatery (2.2 miles)
• Brew Hall (2.3 miles)
• Taco Bell (2.6 miles)
• Dubliner Pub (2.9 miles)
• BlackStack Brewing (3.2 miles)
• Twins Grill (3.3 miles)

Hospitals

• VA Medical Center (2.3 miles)
• United Hospital Joint Relacement Center (3.2 miles)
• St Joseph's Hospital-St Paul (3.8 miles)
• Regions Hospital Burn Center (4.3 miles)
• University of Minnesota Medical Center - East Bank Campus (4.7 miles)
• Csc Gi Lab (5.9 miles)
• Hennepin County Medical Center (5.9 miles)

Transportation

• Delta Sky Club (3.2 miles)
• Concourse C (3.3 miles)
• Concourse A (3.3 miles)
• Concourse D (3.3 miles)
• Escape Lounge (3.3 miles)
• Concourse E (3.4 miles)
• Minneapolis–Saint Paul International Airport (MSP) (3.4 miles)