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Highland Chateau Health Care Center in Saint Paul, MN

Highland Chateau Health Care Center is a nursing home community in Saint Paul, MN.

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Highland Chateau Health Care Center in Saint Paul, MN

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  • Interior

    A cozy lobby featuring comfortable seating arrangements and a television.
  • Decor

    A compact room featuring a dresser, television, and closet.
  • Building

    A two-story residential building with a stone facade and well-maintained landscaping.
  • Architecture

    A modern architectural building surrounded by lush greenery and a clear blue sky.
  • Bedroom

    A well-furnished hospital room featuring a bed, an armchair, and a wheelchair.
  • Windows

    A cozy hospital patient room with a bed, wheelchair, and nearby medical supplies.

2319 West Seventh Street, Saint Paul, MN 55116

For more information about senior living options: (866) 208-4318

2.9 from 68 reviews
5 stars
24
4 stars
8
3 stars
2
2 stars
4
1 stars
30

Overall Review of Highland Chateau Health Care Center

caveat 8 reviews mention this

Care can feel inconsistent

Call light response times are described as slow or unpredictable by multiple residents and families.

Several reviewers describe slow call light response, including waits of an hour or longer, and situations where help was still not coming even after pressing the button. Some also describe missed or delayed basic needs such as assistance with the restroom, bathing, meals, or medication-related support. A few reviewers also mention staff availability feeling sporadic, which adds to concerns about day-to-day consistency.

common 16 reviews mention this

Staff kindness is frequently noted

Many residents and families describe staff as kind, helpful, and respectful.

Positive reviews consistently mention caring, friendly, and respectful staff who communicate with families and treat residents well. Some reviewers specifically praise nurses and CNAs, describing them as engaging, attentive, and supportive for both patients and visitors. Even when other parts of the experience are criticized, multiple reviews still single out certain staff members as providing strong, compassionate care.

common 7 reviews mention this

Food quality is mixed

Food draws both positive and negative comments across the reviews.

Some reviewers say the food is good or plentiful, and a few mention meals with variety. Others report problems such as meals being cold or inedible, or difficulty following diet expectations (including diabetic-related meals). There are also mentions that food quality can vary depending on who is working, which may help explain the split in feedback.

common 3 reviews mention this

Activities help pass the day

Residents and visitors describe a steady mix of activities and outings.

Reviews mention activities as something residents can join, including bingo and general scheduled programming. One reviewer also notes that activities are meant to keep residents busy, while another says there are plenty of activities available. A separate note mentions waiting for an activity schedule and needed equipment, suggesting that participation can depend on timely support.

caveat 4 reviews mention this

Cleanliness concerns come up

Multiple reviews raise cleanliness and odor concerns.

A few reviewers describe the building or rooms as unclean, including one mention of a room not being clean. Other comments describe strong odors and a generally filthy environment, including concerns about outdoor conditions. Some of these critiques are paired with broader complaints about care quality, reinforcing that cleanliness is not just a minor issue in those experiences.

caveat 3 reviews mention this

Cooling problems affect comfort

Air-conditioning problems are repeatedly cited as a comfort issue.

Reviewers describe limited or non-working air-conditioning, including comments that cooling was unavailable in parts of the building or in the entire facility. One review also notes air-conditioned areas being limited to offices rather than where residents spend time. Another describes discomfort during summer along with broader complaints about the environment.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 64 resident community capacity 64 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Minneapolis-St Paul International (3 miles away) Minneapolis-St Paul International (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Parkway Family Physicians (1 miles)
  • Dermatology Consultants P.A. (3.1 miles)
  • Twin Cities Orthopedics Eagan - Viking Lakes (4 miles)
  • Entira Family Clinics-West St Paul (4.4 miles)
  • West Side Community Health Services (4.6 miles)
  • HealthPartners Health Center for Women Clinic St Paul (4.8 miles)
  • Mngi Digestive Health - Eagan Endoscopy Center & Clinic (5.1 miles)

Places of Worship

  • WW Studio (1.1 miles)
  • St George Greek Orthodox Church (2.7 miles)
  • Cathedral of St Paul (4 miles)

Parks

  • Hidden Falls Park (1.2 miles)
  • Minnehaha Falls Dog Park (1.6 miles)
  • Wabun Picnic Area (2.1 miles)
  • Bossen Field (3.3 miles)
  • Longfellow Park (3.7 miles)
  • Lake Hiawatha Park (3.7 miles)
  • Taft Park (4.3 miles)

Restaurants

  • Pool and Yacht Club (1.5 miles)
  • Sea Salt Eatery (2.4 miles)
  • Twins Grill (2.5 miles)
  • McDonald's (2.6 miles)
  • Stone Arch (2.8 miles)
  • Brew Hall (3.4 miles)
  • Taco Bell (3.7 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.8 miles)
  • Walgreens (2.9 miles)
  • Walgreens (4.1 miles)
  • Walgreens (4.5 miles)

Hospitals

  • VA Medical Center (2 miles)
  • United Hospital Joint Relacement Center (3.8 miles)
  • St Joseph's Hospital-St Paul (4.4 miles)
  • Regions Hospital Burn Center (5 miles)
  • University of Minnesota Medical Center - East Bank Campus (5.6 miles)

Transportation

  • Concourse A (2.4 miles)
  • Delta Sky Club (2.5 miles)
  • Concourse C (2.5 miles)
  • Concourse D (2.6 miles)
  • Minneapolis–Saint Paul International Airport (MSP) (2.6 miles)
  • Escape Lounge (2.6 miles)
  • Terminal 1-Lindbergh (2.7 miles)

Cafes

  • Starbucks (2.6 miles)
  • Groundswell (3.8 miles)
  • Starbucks (4.3 miles)
  • Roundtable Cof (4.5 miles)
  • Starbucks (4.8 miles)
  • Panera Bread (4.9 miles)

Theaters

  • AMC Inver Grove 16 (5.8 miles)

Frequently Asked Questions

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