Highland Chateau Health Care Center in Saint Paul, MN
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2319 West Seventh Street, Saint Paul, MN 55116
For more information about senior living options: (844) 490-3973
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The staff are very nice and know the residents, providing good care. The facility is very clean and orderly, and staff are engaging and helpful with patients and visitors. The facility is very welcoming. The building is nice, and the staff are very nice. The nursing staff, along with some PT, OT, and nutritional staff, were awesome. The staff are wonderful, the food is good, and there are plenty of activities. The staff and caregivers have become like family to residents and their families. The staff truly cares, making residents feel safe and cared for.
The nurse aides ignored the call light and did nothing; the room wasn't clean. The nurses lacked experience, wrote what they wanted, and failed to provide water or accurate information; the blood pressure machine wasn't working. Staff take 1 to 1.5 hours to respond to call lights, and sometimes hours pass before help arrives. Air conditioning was limited to office areas, making it difficult for residents with breathing problems. The public bathroom door had a lock, and staff forced residents to use a staff bathroom instead of giving access to the public one. The facility neglects patients: instructions weren't followed, residents were yelled at, and call buttons were ignored. There was no air conditioning for years, mice were everywhere, most staff did little, meals were not nutritious, and there was no handicapped rest room. The CNAs were described as horrible, with call lights unanswered and food cold or inedible. The place was filthy and a disgrace: cigarettes and trash outside, staff smoking, masks not worn, and beds not changed daily.Highland Chateau Health Care Center in Saint Paul, MN is best suited for families seeking a facility with notably friendly front-line staff, a clean, engaging environment, and a strong menu of activities and rehabilitation services. The community tends to reward residents who respond well to hands-on attention from aides and nurses who know their preferences, and who value regular social and therapeutic programming. It can feel comfortable for families that want a homey atmosphere and are prepared to invest time in overseeing care, because some residents do report genuine warmth from staff and meaningful opportunities to stay active.
Those who should consider alternatives are families prioritizing airtight safety, consistent governance, and modern infrastructure. Several reviews raise red flags around accountability, maintenance, and administration, often in the same narratives that praise individual caregivers. If a resident requires unwavering call-light responsiveness, immediate attention to wounds or complex medication management, or a facility with consistently updated facilities and clearly defined escalation paths, Highland Chateau may not deliver on those expectations. Prospective residents with serious asthma, mobility limitations, or needs for up-to-the-minute commode, shower, or safety equipment should be cautious, as some accounts describe gaps in critical safety and accessibility features.
The core positives - caring, personable staff; a clean and orderly environment; and a visible emphasis on activities and rehabilitation - often feel like authentic strengths that help offset certain operational flaws. When staff know residents and attend to daily needs with warmth, families observe improvements in mood and engagement, and patients frequently report enjoyment of the programming. Consistently delivered meals and accessible physical therapy or occupational therapy can be meaningful. These strengths, however, are frequently undermined by more serious care issues described in multiple reviews: long delays answering call lights, inconsistent nursing coverage, and episodes of neglect or miscommunication around medications and wound care. In such cases, the pro-social tone of frontline caregivers struggles to compensate for systemic gaps.
Facility conditions complicate the equation. Some residents praise private-room features, attached baths, and room amenities that feel personalized, which can enhance comfort and dignity. Yet repeated complaints about outdated infrastructure, odors, unreliable air conditioning, and uneven maintenance remind families that "homey" does not always translate into modern, reliable care environments. Security and privacy concerns - doors without locks in some areas, reports of theft, and inconsistent supervision - underscore the reality that a calm, secure stay is not guaranteed. While therapy and activity schedules can be robust, the overall experience may hinge on how well the administration coordinates care, manages staffing levels, and enforces standards across shifts.
From a decision-making standpoint, prospective residents should prioritize three practical steps. First, verify current nurse and aide coverage levels and the facility's standard response time to call lights, then observe a live shift during a tour to witness how promptly needs are addressed. Second, request candid conversations with the administrator and with multiple frontline caregivers to gauge consistency, accountability, and how problems are resolved when they arise. Third, review recent inspection or incident reports and speak with current residents or their families about the consistency of wound care, medication administration, and safety protocols. The answers gathered in these conversations will reveal whether the positives - engaged staff, activities, and a comfortable environment - are likely to endure in daily practice.
In the end, Highland Chateau presents a mixed reliability profile. For families who want a warm, activity-heavy setting and can tolerate uneven management and occasional maintenance concerns, the positives may outweigh the negatives - especially when family involvement is active and vigilant. For those who must have uniform call-light response, meticulous medical oversight, and a consistently modern, well-maintained facility, alternatives deserve close consideration. This community is not a one-size-fits-all solution; it rewards discernment, proactive oversight, and a clear alignment between resident needs and the facility's operational realities.
64 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland Chateau Health Care Center in Saint Paul, MN is a premier assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents.
The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for those who need assistance getting around, and there is also a computer center for residents to stay connected with loved ones.
Meals are served in a spacious dining room with restaurant-style dining, and special dietary restrictions are accommodated. The fitness room provides opportunities for residents to stay active, while the gaming room offers a fun space for recreational activities. Residents can also enjoy the outdoor space and garden area.
Housekeeping services are provided to ensure that residents have a clean and comfortable environment. Each room is fully furnished and has private bathrooms for convenience. Move-in coordination is available to assist new residents in settling into their new home.
For care services, Highland Chateau Health Care Center offers 24-hour call system and supervision, ensuring that help is always available when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time.
The community understands the importance of mental wellness, offering a mental wellness program to support the emotional wellbeing of residents. Special dietary restrictions are accommodated to meet individual needs, including diabetes diets.
Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments. A wellness center is available on-site for health monitoring and support.
Residents have access to Wi-Fi/high-speed internet throughout the community to stay connected with family and friends.
In addition to the numerous amenities and care services available at Highland Chateau Health Care Center, there are several nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to essential services and entertainment options in the surrounding area.
Overall, Highland Chateau Health Care Center provides a comfortable and supportive environment for seniors who require assistance with daily activities while offering a range of amenities to enhance their quality of life.
Highland Chateau Health Care Center is located at 2319 West Seventh Street, Saint Paul, MN 55116 in Ramsey County, Minnesota
Highland Chateau Health Care Center on seniors.fyi includes 6 photos including images showing landscaping, building, bedroom, wheelchair, television, wall art, architecture, nature, and more.
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