Highland Chateau Health Care Center
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2319 West Seventh Street, Saint Paul, MN 55116
For more information about senior living options: (844) 490-3973
The staff at Highland Chateau truly show that they care. The facility has a lot of activities for the residents to participate in. The room at Highland Chateau is described as spectacular and incredible. Some staff members at the facility are considered okay by the reviewer. The workers at the facility have become like family to the residents and their families.Highland Chateau, a facility for the elderly, has received mixed reviews from various individuals who have had different experiences with the institution. While one person strongly advises against sending loved ones to this facility and criticizes the staff's negligence, another person expresses gratitude for the helpful and caring staff. These contrasting opinions shed light on the varying quality of care provided at Highland Chateau.
According to one reviewer, their parent did not receive adequate wound care at Highland Chateau. The staff allegedly disregarded instructions from the hospital and even performed procedures explicitly instructed against. This lack of adherence to medical guidelines is deeply concerning and raises questions about the competence of the staff. Furthermore, this individual claims that their parent was neglected, deprived of human dignity, and subjected to verbal abuse by certain members of the staff. These allegations paint a distressing picture of mistreatment within the facility.
Additionally, it is alleged that Highland Chateau resorted to medicating residents excessively in order to keep them sedated throughout the day. This practice can be seen as a form of neglect since it deprives residents of quality time and human interaction. The reviewer also observed firsthand instances where residents pressed their call buttons for assistance but received no response from overburdened staff members.
The issue of understaffing seems to be a prevalent concern among reviewers as well. Despite complaining about being short-staffed, Highland Chateau continued accepting more residents each week without adequately addressing the needs of those already under their care. This disregard for proper caregiving undoubtedly compromises the well-being and safety of all residents.
On a more positive note, another individual describes a pleasant experience at Highland Chateau. They express appreciation for the helpfulness and genuine care displayed by the staff. These employees are described as becoming like family to both residents and their families alike, which can be instrumental in creating a supportive environment for elderly individuals who may otherwise feel isolated.
Another reviewer provides an account that raises serious concerns about the safety of residents at Highland Chateau. The individual's mother, who is a falls risk, experienced a distressing incident where she rang for assistance to use the restroom but received no response from the staff. Left unattended, she attempted to navigate on her own and ended up knocking over furniture. This lack of prompt attention to a vulnerable resident's needs raises questions about the facility's ability to ensure the safety and well-being of its occupants.
In conclusion, Highland Chateau has garnered mixed reviews from individuals who have had various experiences with the facility. While some reviewers mention neglectful and abusive behavior from staff members, others express gratitude for the caring and supportive environment provided by certain employees. Concerns regarding inadequate wound care, excessive sedation, understaffing issues, and potential safety risks raise valid points regarding the quality of care at Highland Chateau. It is essential for those seeking a nursing facility for their loved ones to carefully consider these testimonials in order to make informed decisions about their care.
64 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesHighland Chateau Health Care Center in Saint Paul, MN is a premier assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents.
The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for those who need assistance getting around, and there is also a computer center for residents to stay connected with loved ones.
Meals are served in a spacious dining room with restaurant-style dining, and special dietary restrictions are accommodated. The fitness room provides opportunities for residents to stay active, while the gaming room offers a fun space for recreational activities. Residents can also enjoy the outdoor space and garden area.
Housekeeping services are provided to ensure that residents have a clean and comfortable environment. Each room is fully furnished and has private bathrooms for convenience. Move-in coordination is available to assist new residents in settling into their new home.
For care services, Highland Chateau Health Care Center offers 24-hour call system and supervision, ensuring that help is always available when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time.
The community understands the importance of mental wellness, offering a mental wellness program to support the emotional wellbeing of residents. Special dietary restrictions are accommodated to meet individual needs, including diabetes diets.
Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments. A wellness center is available on-site for health monitoring and support.
Residents have access to Wi-Fi/high-speed internet throughout the community to stay connected with family and friends.
In addition to the numerous amenities and care services available at Highland Chateau Health Care Center, there are several nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to essential services and entertainment options in the surrounding area.
Overall, Highland Chateau Health Care Center provides a comfortable and supportive environment for seniors who require assistance with daily activities while offering a range of amenities to enhance their quality of life.
Highland Chateau Health Care Center is located at 2319 West Seventh Street, Saint Paul, MN 55116 in Ramsey County, Minnesota
Highland Chateau Health Care Center on seniors.fyi includes 6 photos including images showing landscaping, television, building, bedroom, wheelchair, waiting area, closet, decor, and more.
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