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4 from 78 reviews
5 stars
48
4 stars
10
3 stars
3
2 stars
7
1 stars
10
Overall Review of Benedictine Health Center
differentiator8 reviews mention this
Rehab therapy gets praised most
Residents and family consistently describe strong PT and OT care during rehab stays.
Multiple reviews highlight physical therapy and occupational therapy as a standout part of the experience, with residents describing knowledgeable therapists and care that helps with recovery and next steps. Several people also mention therapy quality during short-term rehab after surgery or other needs. In reviews that compare day-to-day care during off-therapy times, therapy is still often singled out as the strongest area.
common18 reviews mention this
Staff care is a recurring theme
Across reviews, staff are often described as kind, respectful, and responsive to needs.
A large share of reviews describe staff who are caring, professional, and attentive to residents and families. People mention respectful communication, support with dignity, and help with daily transitions and concerns. Even in critical reviews, there are still frequent acknowledgments that some staff members do their best and treat residents well.
common10 reviews mention this
Food is generally well received
Residents frequently mention the food positively as part of daily comfort.
Several reviews say the food is good, and a few describe it alongside other strengths like therapy and clean rooms. Some reviewers also comment on specific meal preferences or that food quality could improve. Overall, food shows up as a steady point of satisfaction rather than a major recurring complaint.
caveat6 reviews mention this
Memory care experiences vary
Safe Harbor and memory care reviews include both strong praise and serious concerns.
Some family members describe the dementia unit as attentive to changing needs and emphasize caring, specialized support in Safe Harbor. Others raise major worries related to staffing, communication, and personal care outcomes in the memory care setting. Taken together, reviews suggest the unit can work well for some families while leaving others feeling they had to step in to get proper follow-through.
caveat11 reviews mention this
Staffing and response time concern
Multiple reviews mention staffing shortfalls and slower responses during care moments.
Several reviews cite being understaffed and describe delays in areas like answering call lights and providing assistance promptly. A few comments also describe gaps in attention when residents are not actively in scheduled therapy. There are also reports of unsafe or distressing incidents related to follow-through, which amplifies the concern about staffing and oversight.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
96 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Duluth International (5 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Restaurants
Subway (0.4 miles)
Crooked Pint Ale House (0.5 miles)
At Sara's Table Chester Creek Cafe (0.9 miles)
Tavern on the Hill (1.1 miles)
Burrito Union (1.1 miles)
Sir Benedicts Tavern O (1.5 miles)
Va Bene (1.6 miles)
Physicians
Vision Pro Optical - Duluth (Kenwood Rd) (0.4 miles)
UMD Health Services (0.6 miles)
Maria Becker RN-Cosmetic Injection Specialist (1.2 miles)
St Luke's, Internal Medicine (1.3 miles)
Chester Creek Dental, Duluth\u2019s Family Dental Practice (1.4 miles)
Benedictine Health Center on seniors.fyi includes 4 photos including images showing building, architecture, brick, entrance, outdoor, living room, decor, interior, and more.
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