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3.3 from 48 reviews
5 stars
20
4 stars
5
3 stars
4
2 stars
5
1 stars
14
Overall Review of Chris Jensen Health & Rehabilitation Center
differentiator8 reviews mention this
Rehab and therapy support stands out
Residents consistently praise the rehab and physical therapy team for results.
Several residents describe the therapy and rehabilitation staff as a major reason they felt supported, including one person who credits rehab professionals and caregivers with a strong recovery after a wheelchair arrival. Others specifically call out physical therapy as “awesome” and say the therapy helped them get back on their feet, for both short- and long-term rehab. A few also mention nursing and rehab together as a positive experience, especially on night shift.
common17 reviews mention this
Care is often kind and responsive
Many residents and families describe caring, friendly staff and helpful day-to-day support.
Across numerous reviews, residents and families say the staff is caring, friendly, and attentive, and that they felt confident in the care being provided. Multiple visitors describe positive interactions with nurses, therapists, housekeeping, and administrators, including support around discharge planning and end-of-life comfort. Some reviews also acknowledge mixed experiences, but even those often point to specific individuals who were kind.
caveat10 reviews mention this
Cleanliness and basic upkeep draw complaints
Some residents and families report cleanliness problems that affected daily comfort.
A recurring concern in the negative reviews is poor cleanliness, including reports of soiled items, dirty rooms or floors, and concerns about hygiene and laundry not being handled promptly. Several reviewers also describe missed follow-through on basic needs, such as unfilled oxygen equipment, residents left in soiled diapers, or items not cleaned for extended stretches. Even where the overall care is described as mixed or “OK,” multiple comments still mention cleanliness and housekeeping issues.
caveat10 reviews mention this
Delays with help and staffing
Some families report slow responses or staffing gaps when help is needed.
Several reviews describe waits for assistance, call light delays, or residents left without timely support, including one account of a call light going unanswered for an extended period. Others mention short staffing on weekends or difficulty getting issues addressed after reporting them. A few reviewers also cite communication and language barriers that made it harder to get needs met.
caveat6 reviews mention this
Billing and money handling issues
Multiple reviews raise concerns about billing clarity and handling of residents’ money.
Some families report billing problems, including difficulty obtaining understandable bills and instances of billing errors that required repeated corrections. Other reviews describe concerns related to money or account access, including missing funds and a lack of account statements. Even when reviewers say caregivers can be nice, these billing or money-handling issues are mentioned as a serious drawback.
common3 reviews mention this
Activities are available, but consistency varies
Residents have access to activities, though some reviews question follow-through.
Some reviewers say the community offers activities that help keep residents occupied, including events like bingo and movies. Others mention an activity calendar that is full, but that they had trouble finding scheduled activities or experienced sessions not happening as listed. Overall, activities show up as a positive in some visits while consistency comes into question in others.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Chris Jensen Health & Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, windows, waiting area, living space, healthcare, bedroom, library, reading area, and more.
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Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Chris Jensen Health & Rehabilitation Center photos
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Interior
Bedroom
Windows
Dining
Waiting Area
Interior
Bedroom and Healthcare
Dining, Television, and Recreation Room
Landscaping, Garden, and Brick Wall
Windows
Library and Reading Area
Waiting Area and Living Space
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170 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Duluth International (4 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Comprehensive 24/7 supervision with extensive on-site amenities and personalized services.
Comprehensive Guide to Medicare Coverage for Hospice Care
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
