Interim Healthcare - Duluth

Pros

• The caregivers from this home care agency have been on time, friendly and helpful.
• They have been good companions for the loved one receiving care.
• The agency explained everything up front and made setting up the service easy.
• The caregivers did a great job in taking care of their client's loved one.
• Despite the challenges of dementia, the caregivers were still appreciated and would be hired again.

Cons

• The former client had a constantly changing schedule and the nurses would try to blame them for it.
• One of the nurses yelled at the former client and the company.
• The other nurse refused to be near the former client.
• Home Health Aides (HHAs) would play on their phones instead of doing their jobs.
• The office staff lies about everything to make themselves look better.
• Appointments are canceled without informing the clients, which is unacceptable.
• Since new managers bought the company, it has become the worst place ever and should not be trusted for providing proper care.

Review

Finding the right home care agency can be a difficult task, as the experiences of former clients can vary greatly. One such client recounts their negative experience with a particular agency, claiming that their schedule was constantly changing and that they were always blamed for it. The nurses who visited their home were described as yelling at both the client and the company itself, while one nurse even refused to get close to them. Additionally, the client mentioned home health aides who neglected their duties in favor of playing on their phones. The office staff was accused of lying about everything and canceling appointments without informing clients. Overall, this former client strongly advises against doing business with this agency, as they believe loved ones will not receive the care they deserve.

In stark contrast to this negative review, another individual had a positive experience with the same home care agency. According to this client, things have been working out well so far. They praised the caregivers who have visited their loved one's house, highlighting their punctuality, friendliness, and helpfulness. These caregivers have not only provided assistance but also served as good companions for their loved one. The client also appreciated how transparent and efficient the agency was during the initial setup process. Based on these positive experiences, they recommend considering this particular home care agency.

Lastly, an individual shared that while they had initially hired caregivers from this agency for their parents' needs, unfortunately, their mother's dementia caused her to lock them out when they arrived for care sessions. Nevertheless, despite this unforeseen challenge,and recognizing their mom's condition as being beyond anyone's control,the reviewer expressed that they would definitely hire back caregivers from this agency due to the great job they did.

Choosing a reliable home care agency is crucial for ensuring top-notch care for your loved ones who require assistance or medical attention in daily tasks. Understanding both negative and positive reviews paves way for making an informed decision tailored to specific needs regarding which caregiver facility proves suitable.

This area of Duluth, Minnesota offers a convenient and diverse range of amenities for seniors considering living in the area. With several physicians' offices and medical facilities nearby, including Northern Foot & Ankle Associates and Essentia Health Cancer Center, residents have easy access to quality healthcare services. Additionally, there are various dining options such as Roscoe's Pioneer Bar and Hanabi Japanese Cuisine within walking distance, as well as parks like Canal Park for outdoor leisure activities. Nearby theaters like Duluth Cinema provide entertainment options, while cafes such as Caribou Coffee offer relaxed settings for socializing. The presence of essential services like pharmacies (Essentia Health-Duluth 3rd Street Pharmacy) and places of worship (Trinity Lutheran Church) further enhance the convenience and appeal of this part of Duluth for seniors looking to settle in a vibrant community with ample resources.

Physicians

• Northern Foot & Ankle Associates (0 miles)
• Austin & Treacy PA (0 miles)
• Lake Superior Internal Medicine (0 miles)
• Duluth Institite (0.2 miles)
• Essentia Health Cancer Center (0.7 miles)
• St Mary's Hospital Pediatrics (0.7 miles)
• St Mary's Duluth Clinic (0.7 miles)

Restaurants

• Roscoe's Pioneer Bar (0.1 miles)
• Lyric Kitchen Bar (0.2 miles)
• Hanabi Japanese Cuisine (0.3 miles)
• Red Lobster (0.3 miles)
• Old Chicago (0.3 miles)
• 310 Pub Duluth (0.3 miles)
• Cloud 9 Asian Bistro (0.3 miles)

Parks

• Canal Park (0.1 miles)
• Duluth Parks & Recreation Department (0.1 miles)
• Cascade Park (0.5 miles)
• Lincoln Park (1.9 miles)

Theaters

• Duluth Cinema Duluth, Mn (0.2 miles)

Cafes

• Caribou Coffee (0.4 miles)
• Duluth Coffee Company (0.4 miles)
• Uncle Loui's Cafe (0.9 miles)
• Blue Rock Coffee and Wine Cafe (3.3 miles)

Hospitals

• Essentia Health Urgent Care - Duluth (0.7 miles)
• Essentia Health-St. Mary's Medical Center (0.8 miles)
• Tilderquist Memorial Med Libr (0.8 miles)
• Bio-Medical Applications of Minnesota (0.8 miles)
• Saint Marys Hospital Heliport (0.8 miles)
• St Lukes ICU (1.2 miles)
• Pavilion Surgery Center (1.2 miles)

Pharmacies

• Essentia Health-Duluth 3rd Street Pharmacy (0.8 miles)
• Falk's Pharmacies (1.2 miles)
• Northland Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Super One Foods (1.5 miles)
• Clarity Hearing Center West (2.1 miles)

Places of Worship

• Trinity Lutheran Church (1.4 miles)
• Peace CHURCH (1.5 miles)
• House Of Refuge Assembly Of God (2 miles)
• St Andrews by-the-Lake Episcopal Church (2.4 miles)
• Kenwood Lutheran Church (2.6 miles)
• The Vineyard Church (2.8 miles)
• Glen Avon Presbyterian Church (3.5 miles)