Four Seasons Nursing Center Of Westland
Save8365 Newburgh Road, Westland, MI 48185
For more information about senior living options: (844) 490-3973
The staff at Four Seasons are phenomenal and treat patients like family. The management and staff are amazing, and residents and families are treated as a family. The Autumn wing nurses are exceptional and caring toward all patients. Will, the director of nursing, is a hands-on leader who genuinely cares about people. Four Seasons is a welcoming facility with excellent nursing care and therapy. The rehab center is well equipped with knowledgeable staff. Kristina Davis and the team are amazing and take very good care of their patients. The staff are friendly, attentive, and go above and beyond to meet families' needs.
The facility is described as full of neglect, letting patients sit in their own feces and lacking compassion. Staff repeatedly ignored call buttons, failed to provide essential treatments, and left patients uncomfortable or at risk. Reviewers say patients lost dignity, were bed-ridden, and humiliated during their stay. Families report the facility lied to them about admissions, status, and finances. Ongoing staffing shortages leave many shifts with insufficient caregivers, making it hard to reach anyone. There are accounts of harm, including bed sores, mismanaged medications, and even death. The environment is dirty or stinky, with poor sanitation and run-down furnishings. Many reviewers urge others not to send loved ones here and some call for the facility to be shut down.This community is best suited for families seeking dementia-focused care paired with solid rehabilitation services, delivered by a hands-on nursing leadership and frontline teams that feel like family. The Autumn memory-care wing and the broader rehab/nursing program often yield heartfelt, attentive care from staff who stay engaged with residents. When the care team is stable and personally involved, residents can experience dignity, daily activity, and meaningful therapy. This is not a place to expect a perfectly uniform experience, but for families who can align with unit-level strengths and stay actively involved, Four Seasons can feel like a home.
That said, alternatives may be worth exploring for families who prize consistently reliable communication, predictable staffing, and transparent operations. A recurring theme across reviews is difficulty reaching staff, inconsistent follow-through from administration, and frequent questions about billing or admissions. For a loved one with complex medical needs or a high risk of rapid change in condition, the potential for patches of neglect or delayed response makes other facilities with steadier leadership and clearer workflows a prudent comparison. The decision should hinge on the expectation that advocacy and proactive family involvement will be required.
On the positives, the campus appears clean, well laid out, and conducive to rehabilitation when staffing is adequate. The therapy team and nursing staff in many reports deliver attentive, capable care, with residents able to access meaningful physical therapy, occupational therapy, and daily activities. Families frequently highlight the Director of Nursing and certain frontline caregivers as capable and compassionate, and several reviews emphasize the sense that residents are treated with respect and warmth. In dementia care, particular aides and nurses are repeatedly praised for formulating routines that help residents feel safe and engaged.
Yet the cons cannot be dismissed. A substantial body of reviews documents alarming lapses: patients left in soiled conditions or without timely hygiene, missed medications, and care delays that can undermine comfort and safety. Reports of unresponsive call buttons, staff shortages, and weekend coverage gaps recur, as do concerns about communication with families and transparency in billing. Some families recount disorienting experiences during admissions or discharges, and a few outright label the facility unsafe or untrustworthy. The scope and intensity of these issues differ by unit and shift, but the pattern across reviews is clear enough to raise red flags for anyone prioritizing risk minimization.
These pros and cons do offset each other only under careful tactical conditions. When the Autumn dementia unit or the rehab team is functioning at a high level, careful families can leverage that strength to maintain quality of life and progress. The strongest offset comes from consistent leadership, dependable therapy, and staff who stay engaged with residents day after day. However, the frequent reports of communication breakdowns, inconsistent staffing, and variable care quality across shifts mean that outcomes are highly contingent on where and when the loved one is cared for. In short, Four Seasons can deliver commendable care in the right circumstances, but it demands vigilant oversight and an active, involved family.
For families moving forward, a disciplined decision playbook is essential. Prioritize a detailed tour focusing on the Autumn unit if memory care is anticipated; meet the Director of Nursing and key shift leaders to assess responsiveness and accessibility. Demand concrete answers about staffing ratios, weekend coverage, and how med-pass and meals are managed. Ask current residents' families about call-bell response times and recent changes in care plans. Obtain a transparent, written plan of care, and a clear, itemized explanation of room rates, Medicare/Medicaid beds, and potential private-pay costs. Finally, insist on a short-term trial period or a structured transition with a dedicated family liaison who can monitor daily care, communicate observations, and escalate concerns quickly if needed.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Four Seasons Nursing Center of Westland in Westland, MI is a vibrant and well-equipped assisted living community. Residents can enjoy a range of amenities that enhance their daily lives, such as a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center to stay connected with loved ones.
The community also offers transportation services for non-medical needs as well as transportation arrangements to doctors' appointments. This ensures that residents have convenient access to essential services and can maintain an active lifestyle outside the community.
Residents can dine in style in the elegant dining room, enjoying restaurant-style meals prepared by skilled chefs. The staff also caters to special dietary restrictions and offers diabetes diet options.
To promote physical fitness and overall wellness, the community has a fitness room and a wellness center where residents can engage in various exercise programs designed specifically for them. Additionally, there is an outdoor space and garden area where residents can relax amidst nature.
For mental stimulation and social engagement, there is a gaming room, small library, and resident-run activities organized regularly. Planned day trips provide opportunities for exploration and new experiences outside the community.
In terms of care services, the Four Seasons Nursing Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also manages medication administration to ensure proper health management.
The community's excellent location offers easy access to various amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents to conveniently meet their needs without having to travel far from home.
Overall, the Four Seasons Nursing Center of Westland provides a comprehensive range of facilities and services that cater to the physical comfort and overall well-being of its residents in a warm and inviting environment.
Four Seasons Nursing Center Of Westland is located at 8365 Newburgh Road, Westland, MI 48185 in Wayne County, Michigan
Four Seasons Nursing Center Of Westland on seniors.fyi includes 5 photos including images showing interior, outdoor seating, park, trees, landscaping, physical therapy, rehabilitation, healthcare, and more.
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