Four Seasons Nursing Center Of Westland

Pros

• The staff at Four Seasons consistently demonstrates kindness and provides excellent care, making families feel grateful for their loved ones' safety and happiness.
• Many reviewers appreciate the cleanliness and spaciousness of the facility, highlighting its welcoming atmosphere.
• Residents enjoy engaging activities such as bingo, outings, and birthday parties, contributing to a positive community experience.
• Specific staff members are recognized for their outstanding dedication and compassion, making a significant difference in residents' lives.
• Families express satisfaction with the nutritious food offered and the overall quality of care provided during rehabilitation stays.
• Previous experiences at Four Seasons lead families to return due to the friendly and accommodating nature of the staff.
• The facility is noted for effectively handling Medicaid patients, offering an option that many families find valuable amidst waiting lists at other facilities.

Cons

• The staff in the admitting office at Four Seasons do not care about what people are going through and exhibit unprofessional behavior.
• A resident was left sitting in a garage without assistance after being discharged, raising concerns about safety and neglect.
• There were multiple instances of poor communication with the admissions staff, leading to significant frustration for families seeking placement for their loved ones.
• One review described the facility as chaotic, with inadequate supervision during a conflict between residents.
• The cleanliness of the facility was questioned, with reports of unpleasant odors and unsanitary conditions.
• There were complaints about inadequate personal care provided to residents, resulting in infections and hospitalizations.
• Some family members felt that their loved ones were not receiving proper attention or care from the nursing staff after being placed at Four Seasons.
• Overall experiences led to a lack of trust in the facility's ability to provide compassionate and competent care for residents.

Review

The experiences shared by families regarding Four Seasons Nursing Center reflect a divergent tapestry of care and support, highlighting an unsettling contrast between high-quality service in some areas and distressing shortcomings in others. For many, the facility served as a sanctuary for their loved ones who needed specialized attention, particularly those experiencing conditions such as dementia or recovering from severe health issues like surgery. Positive accounts emphasize the kindness and dedication of staff members, cleanliness of the environment, and thoughtful engagement with patients through activities such as bingo games, outings to local eateries like Subway, and celebrations for residents' birthdays. Families expressed gratitude for having found a place where their loved ones could thrive under attentive care; many noted that staff members took time to understand individual needs and concerns.

Among these positive reviews was a heartfelt acknowledgment of specific nurses who made a lasting impact on residents' lives. Janet and Stacy were lauded for their hard work and cheerful demeanor even when faced with overwhelming responsibilities—serving as pillars of support in an environment where staffing was perceived as inadequate at times. The doctors also received commendations for their thoroughness in evaluation and willingness to address family inquiries. Many families conveyed relief upon finding Four Seasons after previous negative experiences elsewhere, contrasting starkly with what they encountered at this facility.

However, amidst the warm sentiments shared by grateful families lies an equally concerning narrative featuring glaring deficiencies in care standards. One particularly troubling account details a husband being discharged prematurely from rehabilitation despite his deteriorating health condition—a scenario compounded by inadequate medical oversight during his stay. After leaving Four Seasons, he was transported home in a wheelchair without proper assistance and suffered significant health setbacks requiring hospitalization shortly thereafter. This review served as an alarming reminder that while some residents were receiving commendable attention, others faced stark negligence that placed their well-being at risk.

Frustration also emerged surrounding communication issues with administrative personnel at Four Seasons—one family recounted lengthy struggles attempting to secure placement for a relative suffering from vascular dementia only to encounter unreturned calls and misinformation about eligibility processes. Such bureaucratic hurdles not only delayed necessary transitions but also eroded trust among families desperately seeking help during emotionally taxing periods. These accounts underscored feelings of abandonment when family members desperately attempted to navigate complex healthcare systems but were met with indifference from staff.

A stark contrast emerged between the glowing reviews praising dedicated caregivers versus those detailing harrowing scenarios involving neglectful practices within the admitting office or direct patient care responsibilities. One particularly damaging critique described unsanitary living environments where residents were reportedly left unbathed or faced poor sanitary conditions leading to infections that required emergency hospitalization—a scenario that understandably elicited strong condemnation from concerned family members.

In summation, while many individuals experienced commendable services at Four Seasons Nursing Center characterized by compassionate caregiving amid clean surroundings filled with engaging activities designed to uplift resident spirits, severe inadequacies remain deeply entrenched within certain operational aspects of the facility. Issues relating to communication breakdowns among administrative staff raised significant questions about accountability; families turned away from spots touted as supportive environments due to painful obstacles exacerbated by disengaged office employees focused solely on their tasks rather than empathetic patient care management. The contrasting perceptions highlight an urgent need for systemic improvements across the board—to ensure all patients receive dignified treatment reflective of the compassion espoused by frontline caregivers striving diligently each day within these walls.

Pharmacies

• CVS Pharmacy (0.2 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.5 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (3.9 miles)

Physicians

• Fairwood Medical (1.8 miles)
• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (3 miles)
• Parkview Professional Building (3 miles)
• Livonia Dermatology (3.4 miles)
• Partners In Internal Medicine (3.7 miles)
• Pinkney, Greenbaum, MacFarland, and Timpner, DDS (3.8 miles)
• Ophthalmic Specialists of Michigan - Livonia Office (4.7 miles)

Cafes

• Biggby Coffee of Westland (1.8 miles)
• Starbucks (4.4 miles)
• Panera Bread (6 miles)
• Tim Hortons (6.8 miles)
• Tim Hortons (7.9 miles)
• Starbucks (9 miles)
• Qahwah House (9.1 miles)

Theaters

• Emagine Theatres (1.9 miles)
• Phoenix Theatres Laurel Park Place (4.4 miles)
• Riviera Cinema (8 miles)

Restaurants

• Leo's Coney Island (2.1 miles)
• Black Rock Bar & Grill (2.8 miles)
• McDonald's (3.1 miles)
• Barrio Cocina Y Tequileria (3.3 miles)
• Grand Tavern (4.3 miles)
• Culver's (4.6 miles)
• Jimmy John's (5.1 miles)

Hospitals

• Trinity Health Wound Care - Livonia Hospital (3.1 miles)
• Oakwood Annapolis Hospital (5.8 miles)
• Botsford Hospital (7.9 miles)

Parks

• Paul Revere Park (3.1 miles)
• Garden City Park (4 miles)
• Plymouth Township Park (4.7 miles)
• Heritage Park (5.2 miles)
• Flanders Park (6.9 miles)
• canton independance park Field 5 (7.1 miles)
• Rotary Park (7.3 miles)

Places of Worship

• Muslim Community of Western Suburbs (4.1 miles)
• Ward Church (4.6 miles)
• Church of the Divine Child (6.9 miles)
• Church of the Holy Family (8.6 miles)

Transportation

• Avis Rent A Car (7 miles)
• Budget Rent A Car (8.7 miles)
• Hertz Rent A Car (8.8 miles)
• Enterprise Rent-A-Car (8.8 miles)
• National Car Rental (9 miles)
• DTW Delta Cargo (9 miles)