Four Seasons Nursing Center Of Westland

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Four Seasons Nursing Center Of Westland

8365 Newburgh Road, Westland, MI 48185

For more information about senior living options: (844) 490-3973

3.5 from 11 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Four Seasons consistently demonstrates kindness and provides excellent care, making families feel grateful for their loved ones' safety and happiness.
  • pro Many reviewers appreciate the cleanliness and spaciousness of the facility, highlighting its welcoming atmosphere.
  • pro Residents enjoy engaging activities such as bingo, outings, and birthday parties, contributing to a positive community experience.
  • pro Specific staff members are recognized for their outstanding dedication and compassion, making a significant difference in residents' lives.
  • pro Families express satisfaction with the nutritious food offered and the overall quality of care provided during rehabilitation stays.
  • pro Previous experiences at Four Seasons lead families to return due to the friendly and accommodating nature of the staff.
  • pro The facility is noted for effectively handling Medicaid patients, offering an option that many families find valuable amidst waiting lists at other facilities.

Cons

  • pro The staff in the admitting office at Four Seasons do not care about what people are going through and exhibit unprofessional behavior.
  • pro A resident was left sitting in a garage without assistance after being discharged, raising concerns about safety and neglect.
  • pro There were multiple instances of poor communication with the admissions staff, leading to significant frustration for families seeking placement for their loved ones.
  • pro One review described the facility as chaotic, with inadequate supervision during a conflict between residents.
  • pro The cleanliness of the facility was questioned, with reports of unpleasant odors and unsanitary conditions.
  • pro There were complaints about inadequate personal care provided to residents, resulting in infections and hospitalizations.
  • pro Some family members felt that their loved ones were not receiving proper attention or care from the nursing staff after being placed at Four Seasons.
  • pro Overall experiences led to a lack of trust in the facility's ability to provide compassionate and competent care for residents.

Review

The experiences shared by families regarding Four Seasons Nursing Center reflect a divergent tapestry of care and support, highlighting an unsettling contrast between high-quality service in some areas and distressing shortcomings in others. For many, the facility served as a sanctuary for their loved ones who needed specialized attention, particularly those experiencing conditions such as dementia or recovering from severe health issues like surgery. Positive accounts emphasize the kindness and dedication of staff members, cleanliness of the environment, and thoughtful engagement with patients through activities such as bingo games, outings to local eateries like Subway, and celebrations for residents' birthdays. Families expressed gratitude for having found a place where their loved ones could thrive under attentive care; many noted that staff members took time to understand individual needs and concerns.

Among these positive reviews was a heartfelt acknowledgment of specific nurses who made a lasting impact on residents' lives. Janet and Stacy were lauded for their hard work and cheerful demeanor even when faced with overwhelming responsibilities—serving as pillars of support in an environment where staffing was perceived as inadequate at times. The doctors also received commendations for their thoroughness in evaluation and willingness to address family inquiries. Many families conveyed relief upon finding Four Seasons after previous negative experiences elsewhere, contrasting starkly with what they encountered at this facility.

However, amidst the warm sentiments shared by grateful families lies an equally concerning narrative featuring glaring deficiencies in care standards. One particularly troubling account details a husband being discharged prematurely from rehabilitation despite his deteriorating health condition—a scenario compounded by inadequate medical oversight during his stay. After leaving Four Seasons, he was transported home in a wheelchair without proper assistance and suffered significant health setbacks requiring hospitalization shortly thereafter. This review served as an alarming reminder that while some residents were receiving commendable attention, others faced stark negligence that placed their well-being at risk.

Frustration also emerged surrounding communication issues with administrative personnel at Four Seasons—one family recounted lengthy struggles attempting to secure placement for a relative suffering from vascular dementia only to encounter unreturned calls and misinformation about eligibility processes. Such bureaucratic hurdles not only delayed necessary transitions but also eroded trust among families desperately seeking help during emotionally taxing periods. These accounts underscored feelings of abandonment when family members desperately attempted to navigate complex healthcare systems but were met with indifference from staff.

A stark contrast emerged between the glowing reviews praising dedicated caregivers versus those detailing harrowing scenarios involving neglectful practices within the admitting office or direct patient care responsibilities. One particularly damaging critique described unsanitary living environments where residents were reportedly left unbathed or faced poor sanitary conditions leading to infections that required emergency hospitalization—a scenario that understandably elicited strong condemnation from concerned family members.

In summation, while many individuals experienced commendable services at Four Seasons Nursing Center characterized by compassionate caregiving amid clean surroundings filled with engaging activities designed to uplift resident spirits, severe inadequacies remain deeply entrenched within certain operational aspects of the facility. Issues relating to communication breakdowns among administrative staff raised significant questions about accountability; families turned away from spots touted as supportive environments due to painful obstacles exacerbated by disengaged office employees focused solely on their tasks rather than empathetic patient care management. The contrasting perceptions highlight an urgent need for systemic improvements across the board—to ensure all patients receive dignified treatment reflective of the compassion espoused by frontline caregivers striving diligently each day within these walls.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (10 miles away) Detroit Metropolitan-Wayne County (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Four Seasons Nursing Center of Westland in Westland, MI is a vibrant and well-equipped assisted living community. Residents can enjoy a range of amenities that enhance their daily lives, such as a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center to stay connected with loved ones.

The community also offers transportation services for non-medical needs as well as transportation arrangements to doctors' appointments. This ensures that residents have convenient access to essential services and can maintain an active lifestyle outside the community.

Residents can dine in style in the elegant dining room, enjoying restaurant-style meals prepared by skilled chefs. The staff also caters to special dietary restrictions and offers diabetes diet options.

To promote physical fitness and overall wellness, the community has a fitness room and a wellness center where residents can engage in various exercise programs designed specifically for them. Additionally, there is an outdoor space and garden area where residents can relax amidst nature.

For mental stimulation and social engagement, there is a gaming room, small library, and resident-run activities organized regularly. Planned day trips provide opportunities for exploration and new experiences outside the community.

In terms of care services, the Four Seasons Nursing Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also manages medication administration to ensure proper health management.

The community's excellent location offers easy access to various amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents to conveniently meet their needs without having to travel far from home.

Overall, the Four Seasons Nursing Center of Westland provides a comprehensive range of facilities and services that cater to the physical comfort and overall well-being of its residents in a warm and inviting environment.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.5 miles)
  • Walgreens (3.9 miles)
  • CVS Pharmacy (3.9 miles)

Physicians

  • Fairwood Medical (1.8 miles)
  • Mendelson, Jeffrey D, Md - Mendelson Orthopedics (3 miles)
  • Parkview Professional Building (3 miles)
  • Livonia Dermatology (3.4 miles)
  • Partners In Internal Medicine (3.7 miles)
  • Pinkney, Greenbaum, MacFarland, and Timpner, DDS (3.8 miles)
  • Ophthalmic Specialists of Michigan - Livonia Office (4.7 miles)

Cafes

  • Biggby Coffee of Westland (1.8 miles)
  • Starbucks (4.4 miles)
  • Panera Bread (6 miles)
  • Tim Hortons (6.8 miles)
  • Tim Hortons (7.9 miles)
  • Starbucks (9 miles)
  • Qahwah House (9.1 miles)

Theaters

  • Emagine Theatres (1.9 miles)
  • Phoenix Theatres Laurel Park Place (4.4 miles)
  • Riviera Cinema (8 miles)

Restaurants

  • Leo's Coney Island (2.1 miles)
  • Black Rock Bar & Grill (2.8 miles)
  • McDonald's (3.1 miles)
  • Barrio Cocina Y Tequileria (3.3 miles)
  • Grand Tavern (4.3 miles)
  • Culver's (4.6 miles)
  • Jimmy John's (5.1 miles)

Hospitals

  • Trinity Health Wound Care - Livonia Hospital (3.1 miles)
  • Oakwood Annapolis Hospital (5.8 miles)
  • Botsford Hospital (7.9 miles)

Parks

  • Paul Revere Park (3.1 miles)
  • Garden City Park (4 miles)
  • Plymouth Township Park (4.7 miles)
  • Heritage Park (5.2 miles)
  • Flanders Park (6.9 miles)
  • canton independance park Field 5 (7.1 miles)
  • Rotary Park (7.3 miles)

Places of Worship

  • Muslim Community of Western Suburbs (4.1 miles)
  • Ward Church (4.6 miles)
  • Church of the Divine Child (6.9 miles)
  • Church of the Holy Family (8.6 miles)

Transportation

  • Avis Rent A Car (7 miles)
  • Budget Rent A Car (8.7 miles)
  • Hertz Rent A Car (8.8 miles)
  • Enterprise Rent-A-Car (8.8 miles)
  • National Car Rental (9 miles)
  • DTW Delta Cargo (9 miles)

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