Livonia Comfort

Pros

• The staff at Livonia Comfort genuinely care about the residents and create a friendly atmosphere.
• Residents look after one another, contributing to a supportive community environment.
• The night supervisor is highly praised for their exceptional support and guidance.
• Activities organized by the facility engage residents and encourage participation, even among those who prefer to stay in their rooms.
• Communication with families regarding special events is effective and appreciated.
• The facility is clean, modern, and well-maintained, providing a pleasant living environment.
• Staff are attentive to individual needs, creating trust and assurance among residents and their families.
• On-site doctors provide regular visits to ensure the health and well-being of residents.
• The activity director is recognized for her dedication to keeping residents active and engaged.
• Overall experiences in the memory care unit have been positive, with families recommending the community to others seeking care for loved ones.

Cons

• The facility experienced significant staff turnover, leading to missed care items and inconsistent communication with families.
• Residents reported poor hygiene practices, including unmade beds and wet sheets left unattended for extended periods.
• There were incidents of severe medical neglect, including undiagnosed infections and a cardiac event due to missed medication.
• Some residents faced ongoing issues with bedsores and diaper rashes, indicating inadequate personal care.
• Families expressed frustration over the lack of physical and occupational therapy services available at the facility.
• Concerns regarding miscommunication about medical orders and diet needs were noted frequently by families.
• The quality of food served was criticized for being nutritionally void and lacking in fresh fruits and vegetables.
• Several reviews mentioned a decline in staff professionalism and responsiveness after changes in administration.
• One family had a particularly negative experience where ants were found in the resident's room, contributing to an unsanitary environment.
• Overall dissatisfaction led some families to consider moving their loved ones to different facilities due to a perceived decline in care standards.

Review

The reviews for Livonia Comfort Care reflect a spectrum of experiences that underscore the complexities of assisted living facilities. Overall, the impressions range from deeply appreciative to profoundly disheartened, reflecting both outstanding elements and significant shortcomings that potential residents and their families should consider.

Many reviewers commend certain staff members for their genuine commitment to resident care. Phrases such as “the staff care about the residents” and “the night supervisor is amazing!” highlight individual employees who stand out for their compassion and dedication. One family described the activities offered as engaging, even bringing those who initially preferred solitude into enriching social interactions. The communication with families regarding special events also received praise, indicating an effort to keep relatives involved in their loved ones' lives.

However, contrasting these positive notes are serious concerns raised by others. Incidents of low staffing levels early in residents’ stays have been alarming for families. Reports reveal distressing situations like unmade beds left wet from urine and inadequate response times to medical needs— such as bed sores developing within just a week of admission or missed medication doses leading to serious health crises. One particularly troubling account describes a dire moment when a resident was gasping for breath; it was only through family intervention that emergency services were called, suggesting a severe lapse in monitoring or communication amongst staff.

Compounding these issues is a troubling trend of high employee turnover. Families expressed frustration over changes in staffing leading to inconsistent care quality. A transitioning workforce often led to misunderstandings about medications or dietary restrictions, exacerbating problems already present within the facility’s caregiving model. Residents requiring more intensive support found it challenging as they experienced gaps in attention due to overwhelmed staff with too many responsibilities spread across different duties that didn’t center on direct patient care.

Despite the criticisms, some families describe favorable experiences at Livonia Comfort Care, especially highlighting improvements they noticed upon moving loved ones into this newer facility with modern amenities and an inviting atmosphere. Reviews mention how clean and well-maintained the environment appeared during tours and visits, paired with friendly staff eager to assist every visitor warmly. The charm of this new location also includes additional features such as on-site doctor visits and organized movie nights designed for entertainment and engagement among residents.

Among the reviews exists a wistfulness for earlier days when specific staff members provided exceptional service before recent changes disrupted established routines. A patron noted their desire for previous employees known for excellent attentiveness to return after experiencing unfortunate declines in service following management shifts that seemed not conducive to maintaining high standards they had once benefitted from.

In conclusion, Livonia Comfort Care presents a multifaceted picture that warrants careful consideration from future residents and their families. While there are instances filled with appreciation towards specific individuals who provide meaningful support along with mentions of aesthetic appeal and community warmth, there remain critical issues related to staffing consistency, effective communication with medical personnel, oversight lapses in urgent medical situations— all facts that cannot be overlooked when evaluating if this facility could become your final decision for assisted living needs.

Located in the peaceful suburb of Livonia, Michigan, this area offers a variety of amenities that cater to seniors looking for a comfortable and convenient living environment. With multiple physicians' offices, hospitals, pharmacies, and cafes within a few miles radius, residents have easy access to healthcare services and dining options. The presence of parks provides opportunities for outdoor recreation and relaxation. Additionally, nearby theaters offer entertainment options for those looking to enjoy movies on the big screen. Places of worship are also conveniently located for those seeking spiritual fulfillment. Overall, this neighborhood in Livonia presents itself as a well-rounded community suitable for senior living with its array of amenities and services within close proximity.

Physicians

• Livonia Dermatology (1.6 miles)
• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (2.1 miles)
• Ophthalmic Specialists of Michigan - Livonia Office (3 miles)
• Fairwood Medical (3.4 miles)
• Parkview Professional Building (4 miles)
• Botsford Primary Care Physician (4.1 miles)
• Garden City Hospital Medical Office Building (4.2 miles)

Restaurants

• McDonald's (1.8 miles)
• Culver's (2.6 miles)
• Snookers' Pool & Pub (3.4 miles)
• Grand Tavern (3.6 miles)
• Leo's Coney Island (3.6 miles)
• McDonald's (4.1 miles)
• Coaches Corner of Livonia (4.2 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.5 miles)
• Meijer Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.9 miles)
• Walgreens (3.2 miles)
• Rite Aid (3.3 miles)

Hospitals

• Trinity Health Wound Care - Livonia Hospital (2.2 miles)
• Botsford Hospital (5.9 miles)
• Oakwood Annapolis Hospital (6.6 miles)

Cafes

• Starbucks (2.4 miles)
• Biggby Coffee of Westland (3.2 miles)
• Panera Bread (5.4 miles)
• Tim Hortons (5.8 miles)
• Starbucks (8.1 miles)
• Qahwah House (8.1 miles)
• Tim Hortons (8.3 miles)

Parks

• Garden City Park (3.6 miles)
• Paul Revere Park (5.1 miles)
• Flanders Park (5.4 miles)
• Plymouth Township Park (6.2 miles)
• Rotary Park (7.1 miles)
• Heritage Park (7.2 miles)
• Ford Field Park (8.3 miles)

Theaters

• Phoenix Theatres Laurel Park Place (3.7 miles)
• Emagine Theatres (3.7 miles)
• Riviera Cinema (6.3 miles)

Places of Worship

• Ward Church (4.4 miles)
• Muslim Community of Western Suburbs (5.9 miles)
• Church of the Divine Child (6 miles)
• Church of the Holy Family (8.1 miles)

Transportation

• Avis Rent A Car (7.4 miles)