Regency At St Clair Shores in Saint Clair Shores, MI
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Information last verified:
22700 Greater Mack Avenue, Saint Clair Shores, MI 48080
For more information about senior living options: (844) 490-3973
Regency provides a positive experience with attentive, knowledgeable nurses and consistently kind aides; PAs and doctors are available as needed. DeDe and Angie are exemplary, caring nurses who go above and beyond. The facility is clean and well maintained, and therapy is thoughtfully catered to each patient five days a week. Regency makes a big effort to support patients and families—transportation to outside doctor appointments is arranged, and staff from admissions to aides are always available to answer questions; care team meetings help keep families informed and involved. Regency is highly recommended for those needing this type of facility. Accommodations, nursing staff, and physical and occupational therapy are excellent; the facility is state-of-the-art. Regency is a great place with friendly staff and excellent rehab; the building is very clean. Nicole Thomas is a great CNA who takes good care of residents. Kendreia Harris is a superb CNA who goes above and beyond for residents. Rashauna is a dependable staff member who is willing to help and answers questions.
The facility is horrible and the staff are absolutely terrible. There is no compassion or empathy from the staff. The food is almost always cold and unappetizing. The facility is chronically understaffed, with delayed responses and extra workload for nurses and aides. Personal items and clothing have reportedly been stolen from residents by staff. There are accounts of neglect, with residents left in waste and not cleaned promptly. In some cases, care was withheld or misrepresented to pressure payment.Regency at St. Clair Shores is best suited for seniors who need skilled nursing care with a strong emphasis on rehabilitation and daily therapy, and for families that want close, proactive involvement in care planning. The community tends to shine for short-term or post-acute rehab where five days a week of targeted physical, occupational, and speech therapy are integral to recovery. It also works well for residents who value attentive nurses, compassionate aides, and a facility that is clean, well maintained, and oriented toward keeping families informed through regular care-team meetings. Those who plan to stay long-term should not assume this is the same, all-day, all-needs environment as a high-end assisted living, this is a skilled setting with both standout clinicians and some real-world staffing variability. For families prioritizing consistent, uninterrupted attentiveness around the clock, alternatives with tighter staffing models may be wiser.
The strongest selling points center on the care team when it clicks: the nurses are described as attentive and knowledgeable, and aides frequently lauded for kindness and compassion. Therapy emerges as a standout asset, with both therapy and therapy-related staff widely praised for expertise and engagement. Transportation to outside doctor appointments is organized by the facility, and communication remains a clear priority through admissions and family-care conferences. The physical plant earns praise as clean, welcoming, and well maintained, cultivating a patient-friendly atmosphere where visits feel comfortable and functional. Within that framework, certain staff members become almost indispensable to families, CNA Nicole Thomas, and CNAs like Kendreia Harris and Rashauna are repeatedly singled out for extraordinary bedside manner, reliability, and the quiet leadership they provide on the floor. When these anchors are present, Regency can feel much more like a reliable extension of home care than a cold institution.
Yet the record includes credible, substantive warnings that cannot be ignored. A notable portion of reviews flag under-staffing and inconsistent response times, with reports of meals arriving cold or in insufficient quantities and aides stretched thin during peak times. There are alarming anecdotes about care lapses, miscommunications, and even outright hostility from some staff toward residents, which understandably shakes family confidence. More troubling are accounts of medical missteps or delays, including UTIs and dehydration complications that escalated to hospital transfers, plus a handful of grave accusations of item theft and improper billing. Taken together, these experiences paint a picture of a facility with real potential when the right team is in place, but with enough variability that families must stay vigilant and prepared to advocate vigorously.
The upside of Regency’s clinical strengths offsets many of the stated drawbacks where consistent, well-trained teams are in operation. When CNAs go above and beyond, like Nicole Thomas, Kendreia Harris, and a few others, the care quality feels extraordinary: residents are treated with warmth, hygiene and comfort are reliably prioritized, and family members report peace of mind during visits. The synergy between therapy professionals and nursing staff can propel recovery in ways that non-rehabilitative settings rarely replicate. The clean, hotel-like atmosphere can reduce anxiety for families new to skilled nursing, while the social-work and admissions teams provide a steady hand in navigating complex care decisions. With those positives in play, Regency delivers meaningful outcomes, particularly for short-term rehab where the primary goal is restoration and return home or to a less intensive setting.
That said, prospective residents and their families should realistically weigh the noted risks before committing. If the plan centers on long-term residency with the expectation of uniformly excellent day-to-day care, the variability in staffing and the mixed reports about meal service and responsiveness suggest a check-in with alternative communities could be prudent. For those managing significant cognitive or medical complexity, or for households unable to dedicate time to ongoing oversight, the potential for inconsistent care may outweigh the rehab strengths. Similarly, families who place a premium on consistent hot meals, impeccable call-light responsiveness, and a uniformly low-risk environment should proceed with caution and demand a granular tour that probes staffing patterns, nurse-to-patient ratios, and real-time response scenarios during peak hours.
When visiting Regency, focus on tangible indicators of reliability and teamwork. Request to observe a therapy session in progress, speak with the therapy leads about individualized plans, and insist on meeting the DON (director of nursing) and the social worker who will coordinate ongoing care. Ask detailed questions about staffing schedules, turnover, and how shifts are managed when the facility is busiest. Specifically request examples of how care plans adapt to residents with feeding tubes, catheters, or dementia, and probe the facility’s protocol for responding to call lights after hours. Seek out testimonials from current families about CNAs who consistently perform at a high level, and verify the steps taken when concerns arise. Regency can be an excellent choice for rehab-focused care and family-centered communication, but that choice hinges on aligning this community’s strongest clinical strengths with a resident profile that tolerates the realities of staffing variability.
101 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency at St Clair Shores is an assisted living community located in Saint Clair Shores, MI. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents.
Residents can enjoy staying beautiful with the on-site beauty salon or relax in their fully furnished apartments with cable or satellite TV and Wi-Fi/high-speed internet access. Community-operated transportation is available for outings, as well as transportation arrangements for non-medical needs and doctor appointments.
We also provide a variety of dining options with restaurant-style dining in our elegant dining room, where residents can enjoy delicious meals prepared by our skilled staff. Special dietary restrictions can be accommodated to ensure that everyone's nutritional needs are met.
Our community offers numerous opportunities for socialization and engagement. Residents can participate in planned daily activities, resident-run activities, fitness programs, and even planned day trips. There is also a gaming room, small library, and outdoor space for relaxation.
The care services provided at Regency at St Clair Shores ensure that residents receive the assistance they need with activities of daily living such as bathing, dressing, and transfers. A 24-hour call system and supervision are in place to ensure their safety and well-being. Medication management is provided for those who require assistance, along with diabetic diet support and mental wellness programs.
With two cafes, 13 pharmacies, 2 physicians' offices, 16 restaurants, 2 places of worship nearby, and three hospitals within close proximity to our community, residents have easy access to various amenities and healthcare services.
At Regency at St Clair Shores, we strive to create an active and comfortable environment where our residents can thrive physically, mentally, and socially while receiving the assistance they need for a fulfilling lifestyle.
Regency At St Clair Shores is located at 22700 Greater Mack Avenue, Saint Clair Shores, MI 48080 in Wayne County, Michigan
Regency At St Clair Shores on seniors.fyi includes 12 photos including images showing interior, wheelchair, bedroom, rehabilitation, dining, healthcare, assistance, television, and more.
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