Shorepointe Nursing Center

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  • Interior

    A modern kitchen and dining area featuring sleek appliances and a spacious design.

  • Decor

    A cozy waiting area featuring comfortable seating and modern decor.

  • Building

    A modern residential building with a covered entrance and landscaped surroundings.

  • Architecture

    A modern commercial building featuring a distinctive entrance.

  • Bedroom

    A modern and clean hospital room equipped with essential amenities.

  • Windows

    A cozy and minimalistic bedroom featuring a single bed, a plant, and a window with blinds.

  • Landscaping

    A modern building featuring large windows and an orange exterior, with well-maintained landscaping in front.

  • Bathroom

    A modern bathroom featuring a bathtub, toilet, and stylish decor.

  • Waiting Area

    A modern hospital reception area with a sleek design, featuring a reception desk and access to patient rooms.

  • Healthcare

    A healthcare professional and a patient engage in a caring conversation in a hospital setting.

Shorepointe Nursing Center

26001 East Jefferson Avenue, Saint Clair Shores, MI 48081

For more information about senior living options: (844) 490-3973

3.3 from 40 reviews
5 stars
18
4 stars
4
3 stars
1
2 stars
6
1 stars
11

Skilled Nursing Facility

Overall Review of Shorepointe Nursing Center

Pros

  • pro The facility is described as beautiful, nice, and clean.
  • pro Some nurses and staff members are noted to be kind and caring.
  • pro The physical and occupational therapists received praise for their supportive and effective care.
  • pro One reviewer mentioned that their family member expressed happiness being at the facility, thanks to the caring staff.
  • pro The food was reported to be good by one individual, contrasting with other complaints about meals.

Cons

  • pro The staff at ShorePointe is often rude and inattentive, failing to provide proper care for patients.
  • pro Many residents and their families reported that communication was poor, with information hard to obtain about patient care.
  • pro Residents frequently experienced delays in receiving basic necessities, such as water and assistance to get out of bed.
  • pro Multiple reviews highlighted incidents of patients being left in soiled diapers for extended periods, contributing to further health issues.
  • pro Families expressed concerns over incorrect medications being administered without approval or proper disclosure.
  • pro The quality of the food provided was consistently described as horrible and inedible, leading families to bring meals from home.
  • pro Staff members openly expressed dissatisfaction with their jobs, affecting their treatment of patients negatively.
  • pro There were reports of inadequate rehabilitation services, with some patients not receiving any therapy for days on end.
  • pro Several reviews indicated a lack of accountability from administration regarding patient care issues and safety incidents, such as falls resulting in serious injuries.

Review

ShorePointe - An Optalis Health & Rehabilitation Center has received a mixed bag of reviews from families and patients, with many expressing serious concerns about the quality of care provided within its Skilled Nursing Facility. On one hand, some visitors have noted that the facility itself is attractive, well-maintained, and clean. Praise has been directed toward the physical and occupational therapy departments, with several accounts highlighting the dedication and skill of therapists who helped patients make significant rehabilitation progress. However, these positives are overshadowed by an alarming number of negative experiences related to patient care, staff demeanor, food quality, and communication issues.

A significant recurring theme in the reviews is a lack of adequate staffing and support for patients. Multiple accounts describe instances where patients were left unattended for extended periods, leading to dire consequences such as falls or severe discomfort due to unaddressed hygiene needs. One individual recounted their loved one being left in a soiled diaper for hours until family members intervened. Another described an elderly man lying in bed without proper attention until they made visits during irregular hours. These situations raise grave questions about the adequacy of monitoring and caregiving practices at ShorePointe.

Concerns regarding communication between staff and families emerged prominently throughout the reviews. Families reported difficulty obtaining timely information about their loved ones due to unresponsive staff members and a lack of transparency concerning medical decisions or incidents occurring while under care. One reviewer shared the distressing experience of not being informed when their mother was mistakenly transferred to a hospital using incorrect paperwork—an oversight that caused significant confusion and worry among relatives seeking answers. This failure to facilitate open lines of communication has led many families to feel helpless in ensuring their loved ones receive appropriate care.

Food quality also emerged as a notable criticism across various testimonials. Many reviewers described meals as inedible or insufficiently nutritious for recovering patients—one particularly alarming account noted that grilled cheese sandwiches accompanied only by chips were served as lunch options despite dietary restrictions needing consideration. Several families had no choice but to bring meals from home out of concern for their loved ones' nutritional needs, further highlighting systemic failures within ShorePointe's operations.

While some caregivers were praised for their empathy and attentiveness towards patients, conflicting reports indicated that rudeness and indifference prevailed among other staff members who seemed overwhelmed or dissatisfied with their roles. Several accounts highlighted instances where aides openly expressed frustration regarding job conditions in front of vulnerable residents rather than providing comfort or reassurance during difficult moments. Such behavior not only adds unnecessary stress for already struggling patients but also reflects poorly on management’s ability to foster an encouraging work environment conducive to quality care.

In stark contrast to these troubling narratives stands a small number of positive experiences shared by some visitors who emphasized satisfaction with specific caregivers or overall positive impressions after brief stays at ShorePointe. However, these isolated incidents do little to mitigate the widespread dissatisfaction echoed throughout numerous reviews detailing negligence, mismanagement issues, poor patient outcomes post-care, emotional trauma endured by distressed families during treatment processes—and ultimately questioning whether this facility can genuinely uphold its promise as a reputable location for rehabilitation services moving forward.

As stories continue circulating about healthcare facilities’ struggle against under-staffing paired with overwhelming demand amidst current challenges, potential residents looking into Shorepointe should weigh all factors meticulously before making crucial decisions affecting themselves or family members requiring long-term assistance—a thorough investigation may shed light on meaningful alternatives better suited for holistic recovery journeys devoid of such overwhelming distress experienced by many past residents through those doors.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Shorepointe Nursing Center in Saint Clair Shores, MI is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and vibrant living environment, Shorepointe ensures that its residents have access to all the necessary resources for an enjoyable and fulfilling lifestyle.

The community boasts various amenities including a beauty salon, cable or satellite TV, a computer center, a dining room, and a fitness room. Residents can also enjoy the fully furnished accommodations, gaming room, garden, and outdoor space. The presence of small library and Wi-Fi/high-speed internet provides opportunities for learning and connectivity.

At Shorepointe, residents can count on receiving exceptional care services 24/7. The staff is equipped with a 24-hour call system and provides around-the-clock supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers are readily available. The community also offers specialized care services like diabetes diet management and medication management.

Residents at Shorepointe benefit from the diverse dining options available to accommodate special dietary restrictions. Meals are prepared by professional chefs and served in a restaurant-style dining setting. The community ensures that nutritional needs are met while providing an enjoyable dining experience.

Engaging activities are an integral part of life at Shorepointe. Residents can participate in fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the community's concierge services. This enables residents to maintain an active social life while pursuing their interests.

The convenient location of Shorepointe allows easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have access to essential services close by.

Overall, Shorepointe Nursing Center in Saint Clair Shores offers a welcoming environment where residents can receive personalized care while enjoying a range of amenities and engaging activities. This assisted living community is dedicated to promoting the well-being and happiness of its residents.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.6 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (0.9 miles)
  • Rite Aid (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.6 miles)

Restaurants

  • Cold Cow Ice Cream (0.8 miles)
  • Mike's on the Water (0.9 miles)
  • McDonald's (1.2 miles)
  • Shores Inn Food & Spirits (1.3 miles)
  • Taco Bell (1.4 miles)
  • Buoy 12 (1.7 miles)
  • Wally's Frozen Custard (1.8 miles)

Parks

  • Lac St Claire Park (0.9 miles)
  • McKinley Park (4.8 miles)
  • Center Line Memorial Park (7.3 miles)
  • Wilson Park (7.7 miles)
  • Lake St Clair Metropark (7.9 miles)
  • Clinton Township Parks & Recreation (8 miles)
  • Metro Beach Nature Center (8 miles)

Cafes

  • Tim Hortons (1.2 miles)
  • Panera Bread (3.5 miles)
  • Biggby Coffee (6.7 miles)
  • Starbucks (7.8 miles)
  • Starbucks (8.2 miles)

Physicians

  • Pointes Allergy And As (1.4 miles)
  • Beaumont East Area Family Physicians (2.7 miles)
  • Henry Ford Macomb Family Medicine & Gynecology (5.4 miles)
  • McLaren Building (5.9 miles)

Places of Worship

  • St Joan Of Arc Church (2.2 miles)
  • Lakeside Community Church (3.7 miles)
  • Grosse Pointe United Methodist Church (5.1 miles)
  • Trinity Lutheran Church (7 miles)
  • St Peter Catholic Church (8.1 miles)

Hospitals

  • St John Hospital & Medical Center (4.6 miles)
  • Select Specialty Hospital (4.6 miles)
  • Henry Ford Medical Center (6 miles)
  • St John Macomb Hospital (6.1 miles)
  • St John Macomb-Oakland Hospital Warren Emergency Care (6.1 miles)
  • McLaren Macomb - Emergency Department (7.2 miles)

Theaters

  • AMC Star Gratiot 15 (5.2 miles)

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