Brightstar Care of Grosse Pointe/Macomb

Pros

• The lady who came to the home was very nice and knowledgeable.
• The staff at Brightstar is experienced and professional on all fronts.
• The office staff at Brightstar is diligent and compassionate, ensuring constant follow-up and communication with the family.
• The caregivers provided by Brightstar were delightful and went above and beyond for the patient's care.
• Brightstar Care of Grosse Pointe/Macomb offers 24/7 care and has RN oversight, providing a higher level of service compared to other in-home care services.
• Customers were pleased with the services and performance of Brightstar.

Cons

• The lady that came to the home was not nice or knowledgeable.
• The office staff at BrightStar Care of Grosse Pointe / Macomb were not diligent or compassionate.
• The caregivers provided by BrightStar Care were not pleasant.
• Other in-home care services do not offer RN oversight on every plan of care as BrightStar Care does.
• The 24/7 care provided by BrightStar Care is not satisfactory.

Review

BrightStar Care of Grosse Pointe / Macomb is a home care service that is highly regarded for its excellent staff and exceptional services. One customer recounts their experience, stating that when the staff arrived at their home, they were greeted by a friendly and knowledgeable lady. The individual was thoroughly impressed with the services provided and the performance displayed by the BrightStar team.

The professionalism and experience of the BrightStar staff are consistently praised in numerous reviews. Both the caregivers and office staff are described as diligent and compassionate. The office staff ensures that both the client and their family are comfortable and well-informed throughout the entire process. They constantly follow-up and maintain open lines of communication, ensuring that everyone involved is kept in the loop regarding every aspect of care. This level of attentiveness demonstrates BrightStar's commitment to providing top-notch service.

The quality of care provided by BrightStar's caregivers also receives high praise from satisfied customers. Described as delightful, these caregivers go above and beyond to ensure that loved ones receive the necessary care they need and deserve. It is clear that BrightStar Care prioritizes hiring individuals who possess not only expertise but also a compassionate nature, making them invaluable assets to those in need.

One notable aspect that sets BrightStar Care apart from other in-home care services is their commitment to having registered nurse (RN) oversight on every plan of care. This level of attention to detail ensures that all aspects of a client's well-being are closely monitored, providing an extra layer of security for families seeking assistance for their loved ones.

BrightStar Care also stands out due to its 24/7 availability, offering round-the-clock care whenever required. This flexibility enables families to have peace of mind knowing that their loved ones will always be looked after no matter what time it is.

Furthermore, BrightStar Care proudly possesses Joint Commission Accreditation, further solidifying its reputation for providing quality care services. This accreditation serves as an assurance to clients that BrightStar has met rigorous standards and complies with industry best practices.

In conclusion, BrightStar Care of Grosse Pointe / Macomb consistently receives rave reviews due to its exceptional staff and commitment to providing high-quality care. The knowledgeable and friendly individuals who make up the team are both diligent and compassionate, ensuring that clients and their families feel comfortable throughout the entire process. With registered nurse oversight on every plan of care, 24/7 availability, and Joint Commission Accreditation, it is clear why BrightStar Care is a trusted choice for those seeking reliable home care services.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Rite Aid (0.9 miles)
• Walgreens (1.1 miles)
• Rite Aid (1.3 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.4 miles)

Restaurants

• Shores Inn Food & Spirits (0.3 miles)
• McDonald's (0.4 miles)
• Little Caesars Pizza (0.4 miles)
• Wally's Frozen Custard (0.5 miles)
• Gilbert's Lodge (0.6 miles)
• Mike's on the Water (1.1 miles)
• National Coney Island (1.1 miles)

Places of Worship

• St Joan Of Arc Church (0.7 miles)
• Grosse Pointe United Methodist Church (3.6 miles)
• Lakeside Community Church (5.3 miles)
• Trinity Lutheran Church (8.5 miles)
• St Charles Church (9.1 miles)

Physicians

• Pointes Allergy And As (0.8 miles)
• Beaumont East Area Family Physicians (4.1 miles)
• Henry Ford Macomb Family Medicine & Gynecology (5.9 miles)
• McLaren Building (7.4 miles)

Parks

• Lac St Claire Park (2.5 miles)
• McKinley Park (5.5 miles)
• Matthew C Patterson Park (6.7 miles)
• Center Line Memorial Park (6.9 miles)
• Windmill Pointe Park (7.2 miles)
• Wilson Park (9.2 miles)
• Clinton Township Parks & Recreation (9.3 miles)

Cafes

• Tim Hortons (2.6 miles)
• Panera Bread (4.8 miles)
• Biggby Coffee (7.4 miles)
• Starbucks (8.1 miles)
• Starbucks (9.2 miles)

Hospitals

• St John Hospital & Medical Center (3 miles)
• Select Specialty Hospital (3 miles)
• Henry Ford Medical Center (4.5 miles)
• St John Macomb Hospital (6.1 miles)
• St John Macomb-Oakland Hospital Warren Emergency Care (6.1 miles)
• McLaren Macomb - Emergency Department (8.6 miles)

Theaters

• AMC Star Gratiot 15 (6.7 miles)