Greenfield Rehab And Nursing Center
Save3030 Greenfield Avenue, Royal Oak, MI 48073
For more information about senior living options: (844) 490-3973
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Hanadi Hamad was very polite and helpful. The manager Sana was praised for good service. Sara was described as good to the reviewer. Mariam was described as good to the reviewer. DeLisa consistently displays compassion to all residents and goes above and beyond. Stefanie in Social Work is described as exceptional, with integrity and a strong work ethic. Arnold Oro, the maintenance supervisor, is praised for running things well. The physical therapy department treated patients with respect and as human beings, not just numbers.
The facility is severely understaffed and neglectful of residents. Nurses do not respond promptly to call lights, leaving patients waiting for help. Residents are not bathed or adequately cared for, and safety issues like falls are not properly addressed. The central air conditioning is not functioning and window units do not provide sufficient cooling. Rooms are too small and crowded, with no space for visitors. Administration withholds incident reports and provides misleading information to families. Admissions staff are frequently unavailable, making basic inquiries impossible. Meals are cold and of poor quality, and food supplies are frequently exhausted. Staff are described as unprofessional, with some nurses lacking essential duties. There are reports of patient deaths and neglect, raising serious safety concerns.A long list of experiences paints a facility with stark contrasts: some patients and families praise a handful of dedicated staff while a barrage of other accounts describe serious neglect, poor conditions, and suspicion about how the place is run. On one end of the spectrum, several residents and their families singled out particular people for warmth, kindness, and professionalism. Hanadi Hamad and several colleagues - Sana, Sara, and Mariam - are repeatedly named as exceptionally courteous and helpful, with one person even saying they would give them five stars if they could. The social worker, one named Stefanie, and a maintenance supervisor named Arnold Oro are also cited positively in multiple notes, along with a CNA named DeLisa who is described as consistently compassionate and hard-working. In a handful of entries, these staff members are praised for going above and beyond, lifting the mood of residents, and being a beacon in an otherwise challenging environment.
Yet these glowing moments stand in sharp relief to a torrent of complaints about care quality, safety, and basic dignity. Several reviews describe a facility that feels severely understaffed and overwhelmed, with patients left waiting for assistance and nurses who "don't come and help the patient" or who respond only after long delays. Other accounts describe rooms that are cramped and poorly maintained, central air that doesn't work, window air conditioning that can't keep up, and heat that makes the environment uncomfortable for residents who already need help moving and recovering. In one case, a room meant for two people is described as billeted for only one, with no chair provided for visitors - a small detail that underscores a broader sense of neglect in daily life for residents and their families.
The experiences recounted by families of elderly loved ones are particularly jarring. A 93-year-old dad was transferred there for rehabilitation and stayed for nine days, during which physical therapy reportedly occurred only once after the family asked why he wasn't being treated. The same account notes that he was never showered during his stay, the air conditioning problems persisted, and the room was described as too small and unsuitable for a patient with a roommate. The social worker helped facilitate a transfer to another facility, and the family warned others not to choose this place, citing understaffing, inadequate care, and risk factors that seemed to threaten patient safety. The concerns extend to two-person assist cases, where families say staff failed to provide the necessary help, leaving loved ones at risk of falls and other harm.
There are vivid accusations of neglect and even outright danger. One family describes a caregiver attempting to change a restrained or dependent patient by herself rather than calling for help, following which the patient fell and needed EMS after a delay they perceived as inappropriate. The incident reports are said to be difficult to obtain, with the facility allegedly offering "the run around" about why they won't release them. Other stories detail someone's mother suffering a fall and calls for emergency services allegedly ignored or delayed, with the family feeling forced to escalate to state involvement to seek accountability. A persistent thread in these stories is a fear that basic safety, timely intervention, and appropriate supervision are not being reliably provided.
There are also powerful, negative judgments about the administration and the overall environment. Several reviewers say the center is "beyond unprofessional," with criticism of the administration for "lying about everything," and for prioritizing money over patient care. The sentiment that the facility's leadership has failed to establish a culture of accountability is echoed in questions about the handling of incident reports, admissions processes, and long-term care inquiries. One reviewer even urges a permanent closing of the facility or a complete overhaul of staff with proper training, arguing that patient welfare should come first over optics or profits.
Amid the distressing accounts, a few threads of improvement and resilience emerge. Some reviewers acknowledge moments of genuine care from specific staff members and note professional, kind behavior from a range of employees across departments. A recurring praise for two particular workers - DeLisa, an aide, and Stefanie, the social worker - describes them as exemplary and compassionate, with readers explicitly requesting that they be recognized or rewarded for their dedication. The contrast between these laudable efforts and the broader, more troubling experiences serves as a reminder that care quality can vary dramatically from shift to shift or person to person within the same facility.
Finally, a set of experiences about meals, activities, and overall morale paints a mixed picture. Several entries describe cold meals, long waits for medications, and a lack of engaging activities or library resources. Some residents report feeling depressed or unhappy with their surroundings, while others express relief that their loved ones are in care that they feel is more reliable elsewhere. One particularly poignant account recounts watching a loved one show signs of a stroke and feeling that the response was delayed, culminating in a tragic outcome. That story underscores the stakes involved in timely recognition and treatment, and it leaves a lasting impression of what can go wrong when attention, training, and resources are not aligned to protect residents.
Taken together, these reviews reveal a facility with profound contradictions. On the one hand, there are individuals who describe heartfelt care and professional conduct from specific staff members who seem to genuinely invest in residents' well-being. On the other hand, there are numerous accounts of substandard conditions, insufficient staffing, slow responses to calls for help, and situations that put patients at serious risk. The overall impression is one of a place where moments of genuine compassion and skill exist side by side with systemic gaps that many families fear will jeopardize safety and dignity. For anyone considering this facility, these voices collectively suggest caution: closely examine staffing levels, ask pointed questions about incident reporting and care practices, and seek out the experiences of current residents and families to gauge whether the environment aligns with the standards of care you expect for a loved one.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Greenfield Rehab And Nursing Center in Royal Oak, MI is a vibrant and welcoming assisted living community that provides a variety of amenities and care services to enhance the quality of life for its residents. With a range of activities and conveniences available, Greenfield Rehab And Nursing Center ensures that residents have everything they need to feel comfortable and engaged.
The community boasts an array of amenities designed to cater to the diverse needs and interests of its residents. A beauty salon is available on-site for those who wish to pamper themselves, while cable or satellite TV and Wi-Fi/high-speed internet ensure that entertainment options are readily accessible. Community-operated transportation provides easy access to local attractions, doctors appointments, and other important destinations. The computer center allows for staying connected with loved ones or engaging in personal interests, while the gaming room offers additional recreational activities.
For dining, residents can enjoy delicious meals in the dining room with restaurant-style service. Special dietary restrictions are accommodated, ensuring that everyone's nutritional needs are met. The small library offers a quiet space for reading and relaxation.
Care services provided by Greenfield Rehab And Nursing Center are comprehensive and attentive. A 24-hour call system ensures that assistance is readily available at all times, promoting peace of mind for both residents and their families. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration and adherence to prescribed treatments. For individuals with specific dietary requirements like diabetes management or special dietary restrictions, personalized meal preparation is available.
To promote mental wellness, a dedicated mental wellness program supports residents' emotional well-being through various activities and therapies. Additionally, planned day trips, resident-run activities, fitness programs, scheduled daily activities provide ample opportunities for socializing, staying active, and engaging in hobbies.
Located conveniently near cafes, parks, pharmacies, physicians' offices restaurants nearby ensure easy access to additional amenities beyond what is provided on-site. The community also offers move-in coordination services to streamline the transition process for new residents.
Greenfield Rehab And Nursing Center in Royal Oak, MI offers a comfortable and enriching living environment with exceptional care services and amenities to support the needs and preferences of its residents.
Greenfield Rehab And Nursing Center is located at 3030 Greenfield Avenue, Royal Oak, MI 48073 in Oakland County, Michigan
Greenfield Rehab And Nursing Center on seniors.fyi includes 5 photos including images showing interior, bedroom, decor, living room, building, road, trees, waiting area, and more.
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