Medilodge Of Southfield

Pros

• The people at Medilodge of Southfield are friendly and the staff is professional.
• The layout of the facility is okay and the building is a good size.
• The physicians at MediLodge of Southfield were very attentive to their needs and provided great care.
• The therapy department at MediLodge of Southfield was wonderful and helped the individual recover.
• Most of the nurses at Medilodge of Southfield are caring and attentive, and they will promptly call if hospital care is needed.
• Medilodge of Southfield is very close to a hospital, which is convenient for residents.

Cons

• The residents are left alone in their rooms without any communication or entertainment.
• Staff neglected a resident who had a bowel accident and allowed her to remain in a soiled diaper.
• The staff showed no common sense and did not provide proper care for the resident's hygiene and dignity.
• The room was dirty, with a sticky floor, and there was no visible trash can.
• The staff continuously used personal cell phones instead of engaging with the residents.
• Tragic incident of a grandfather admitted to the facility resulting in his death due to lack of care and security.
• Lack of responsibility by the staff and administration resulted in blood stains being covered up instead of properly addressed.
• A head nurse at the facility is accused of physically abusing and verbally abusing residents.
• The place is dirty and smells like stale urine, with a negative environment for residents.
• Warehousing old people without considering their individual needs is a horrible way to exist in this facility.

Review

Medilodge of Southfield, a senior care facility, has received mixed reviews from visitors and family members of residents. One individual expressed extreme dissatisfaction with the level of care provided to their relative, describing it as nonexistent. They claimed that residents were left alone in their rooms without any communication or entertainment, causing feelings of isolation and neglect. The reviewer recounted a distressing incident where their relative was allowed to sit in a soiled diaper all day until it began to fall off. The staff's response to this issue was described as inadequate and lacking in compassion.

The lack of dignity and respect shown towards the patients was a major concern for this reviewer. They believed that regardless of one's economic status, every individual should be treated with dignity and provided proper care. The condition of the room was also criticized, with complaints about sticky floors and the absence of visible trash cans. Additionally, the reviewer observed that there were no engaging activities for the residents and noticed staff members frequently using their personal cell phones.

On the other hand, another visitor had a more positive experience at Medilodge of Southfield. They found the staff to be friendly and professional while assisting their mother with meals, medications, and keeping her active. This reviewer also mentioned that they appreciated the layout of the facility and its size.

In contrast to this positive feedback, someone else shared a tragic incident involving their grandfather's admission to Medilodge after a slip and fall incident. Unfortunately, he passed away shortly after being admitted due to what appeared to be severe injuries sustained during his fall. The reviewer expressed disappointment in the facility's lack of accountability and responsibility for ensuring patient safety. They believed that simple preventative measures such as bed handrails could have potentially prevented this tragic outcome.

Another reviewer detailed their own positive experience at Medilodge, praising the attentive physicians who kept them informed about all aspects of care. They also specifically commended the therapy department for their assistance during recovery.

Similarly, a family member of a current resident highlighted the overall dedication of the nurses, despite some inconsistencies in knowledge among staff members. They appreciated the promptness in notifying them if their loved one needed to be transferred to a hospital and mentioned ongoing efforts to update the facility.

Lastly, another visitor expressed concern for their friend who had been paralyzed after a stroke and was currently residing at Medilodge. They claimed that the head nurse had physically and verbally abused their friend multiple times, with other residents sharing similar experiences of mistreatment. The reviewer also noted unclean conditions and a strong odor of urine throughout the facility.

In conclusion, these reviews provide varied perspectives on the care provided at Medilodge of Southfield. While some individuals experienced positive interactions with staff and highlighted specific areas of excellence, others expressed deep dissatisfaction with poor communication, neglectful care, and instances of abuse. The facility's cleanliness and overall environment were also points of concern for multiple reviewers.

Pharmacies

• CVS Pharmacy (1 miles)
• Rite Aid (1.1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)

Physicians

• Be Well Medical Center (1.3 miles)
• Royal Oak Pediatrics PC (2.3 miles)
• Beverly Hills Orthopedists (3.3 miles)
• Troy Orthopedics Associates (5.2 miles)
• Troy Medical Center (5.3 miles)
• Providence Medical Center (6.3 miles)
• Metro Medical Practice (7.3 miles)

Restaurants

• Alex's of Berkley (1.5 miles)
• McDonald's (2 miles)
• Brown Iron Brewhouse Royal Oak (2.3 miles)
• Taco Bell (2.5 miles)
• McDonald's (2.8 miles)
• Rock On 3rd (3 miles)
• Mt. Chalet II (3.2 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (2.3 miles)
• Starbucks (3 miles)
• Ferndale Project (3.9 miles)
• Panera Bread (4.2 miles)
• Starbucks (4.2 miles)
• Starbucks Reserve (4.2 miles)

Theaters

• Emagine Royal Oak (3.1 miles)
• MJR Troy Grand Digital Cinema 16 (5.1 miles)
• AMC Star John R 15 (5.6 miles)
• Riviera Cinema (7.5 miles)

Parks

• Starr Jaycee Park (3.1 miles)
• Harding Park (3.9 miles)
• Shain Park (4.2 miles)
• Clawson Park (4.6 miles)
• Scout Park (5.8 miles)
• Palmer Park (6.2 miles)
• Firefighters Park (8.5 miles)

Hospitals

• Botsford Hospital (6.9 miles)
• Park Geriatric Village (7.7 miles)

Places of Worship

• St Hugo of the Hills Church (7.7 miles)
• Big Beaver United Methodist Church (7.7 miles)