Sunset Residential Rehab

Pros

• The facility is described as a very nice rehab center that makes people feel comfortable and at home.
• The staff are described as kind and helpful.
• It is noted as not overbearing, with a nice schedule and good food.
• The reviewer would gladly suggest Sunrise Center as a first-time experience for anyone looking to get better.
• The program is described as good.

Cons

• The director was very rude.
• She was extremely disrespectful, unprofessional and rude when contacted about readmission.
• The nephew felt that many employees there hate their jobs.
• The staff consistently show up 20 minutes after start, bang on tables, and lecture people as if they were techs at Sunrise.
• Lalonde should be fired.
• Female technicians are not qualified to handle issues of addiction.
• Lena should not be in the business.

Review

There are a range of opinions about Sunrise Center, with many voices expressing frustration and disappointment, while a few reviewers offer more favorable views. The overall tone in several of the comments suggests a troubled perception of staff conduct and leadership, alongside some positive impressions of the program itself. Taken together, the opinions form a complex mosaic rather than a single, clear verdict.

One reviewer starts by recounting a direct and personal interaction with the director in the morning, seeking help for a nephew who had recently been admitted but left after a dispute with the night shift. The nephew reportedly had an anxiety attack and was told to go back to his room; he chose to leave the facility as a result. The caller describes the response he received when asking about readmitting his nephew as "extremely disrespectful, unprofessional and rude." The reviewer emphasizes that they are not responsible for the nephew's actions and expresses strong disapproval of how the situation was handled, conveying a sense that this was not an isolated incident but part of a broader pattern of poor treatment by the staff.

The critic goes further to suggest a systemic problem with attitudes at Sunrise Center, stating that the nephew's impression was that many employees appear to hate their jobs. The reviewer argues that if staff dislike their work, they should consider changing jobs, a sentiment rooted in the belief that such negative attitudes are reflected in the care provided. This sentiment dovetails with a broader reluctance to endorse the center, as the reviewer explicitly says they would not recommend a place where staff communicate with people in a disrespectful manner.

A second thread in the feedback highlights concerns about the behavior of Sunrise Center personnel at community events and recovery functions. The reviewer claims that the attitudes displayed by employees at these gatherings are indicative of the program's quality and effectiveness, and cautions others to avoid the facility based on those impressions. Specific criticisms include a highly charged scene where a staff member, described as a tech, arrives 20 minutes late, bangs on tables, and provides what is described as a "laugh-track" while flailing arms and lecturing, supposedly chanting, "I'm a tech at Sunrise." This behavior is presented as emblematic of deeper issues that should be addressed before the next admission, and the reviewer goes so far as to call for Lalonde to be fired.

Further controversy arises from a claim that female technicians are not qualified to handle addiction-related issues, with the reviewer asserting there are too many varying degrees. The message also carries a note of sarcasm mixed with concern, suggesting that while there are people trying to inspire others, some individuals come across as selfish and fall short of their intended mission. In this stream of critique, the underlying thread is that the staff's qualifications and motives may undermine the effectiveness of the recovery program.

Amid these critiques, there is also a brief but notable counterpoint: "Good program." This single line hints at a more nuanced picture in which some reviewers acknowledge substantive value in the treatment approach or the program content, even if other aspects of the environment or staffing are deeply problematic. It stands as a reminder that the facility's offerings might work for some people despite broader concerns about staff behavior or leadership.

Another reviewer provides a contrasting and more emphatic negative note, telling a person named Lena to avoid Sunrise because of how the facility or its staff interacts with customers. The language around this point is blunt - "Terrible, let's make $$$$$$$&&$$$ talk to Lena. If can't deal with someone who calls. Should not be in the business, FACT" - which underscores a sense that exploitation or a focus on money is a driver behind the center's operations in the reviewer's view. The sentiment here is not just critical of specific incidents but of the business ethics and overall service quality as perceived by this individual.

Taken together, the collection of remarks paints a portrait of Sunrise Center as a place with a mixed reputation. Some reviewers allege rude and unprofessional treatment from leadership and staff, especially in crisis moments or during attempts to readmit clients. They point to a culture that they feel tolerates or even encourages inappropriate conduct at events, and they question the qualifications and motivations of staff, particularly female technicians. Yet within the same set of comments, there are hints of a legitimate program or quality care that could be beneficial to some individuals, suggesting that the center may work for some people under certain circumstances. The prevailing message, however, is to proceed with caution, to gather firsthand experiences, and to weigh personal needs carefully in light of reports of potential disrespect, perceived inefficiencies, and concerns about staff attitudes.

This part of Lathrup Village, Michigan, offers convenient access to essential amenities for senior living. There are multiple pharmacies nearby, including Walgreens, CVS Pharmacy, and Rite Aid, ensuring easy access to medications and healthcare supplies. A variety of cafes provide opportunities for socializing over coffee, while a range of restaurants offer dining options close by. For medical needs, there are several physician offices and hospitals within a reasonable distance. Additionally, the area boasts numerous parks for outdoor recreation and relaxation. Theatres and places of worship are also accessible for entertainment and spiritual fulfillment. Overall, this neighborhood provides a well-rounded environment with essential services and recreational opportunities for seniors looking to settle in the Lathrup Village area.

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Rite Aid (1.8 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.9 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (2.9 miles)
• Starbucks (3.4 miles)
• Starbucks (3.7 miles)
• Starbucks (3.8 miles)
• Ferndale Project (4.4 miles)
• Starbucks Reserve (4.5 miles)

Restaurants

• McDonald's (2 miles)
• Alex's of Berkley (2.2 miles)
• Taco Bell (2.6 miles)
• Brown Iron Brewhouse Royal Oak (2.9 miles)
• McDonald's (3.2 miles)
• Mt. Chalet II (3.5 miles)
• McDonald's (3.6 miles)

Physicians

• Be Well Medical Center (2.2 miles)
• Royal Oak Pediatrics PC (3.2 miles)
• Beverly Hills Orthopedists (3.4 miles)
• Providence Medical Center (5.6 miles)
• Troy Orthopedics Associates (5.8 miles)
• Troy Medical Center (5.9 miles)
• Millenium Diagnostic Center (7.2 miles)

Parks

• Starr Jaycee Park (3.9 miles)
• Shain Park (4.4 miles)
• Harding Park (4.7 miles)
• Clawson Park (5.3 miles)
• Scout Park (6.5 miles)
• Palmer Park (6.7 miles)
• Flanders Park (8.1 miles)

Theaters

• Emagine Royal Oak (3.9 miles)
• MJR Troy Grand Digital Cinema 16 (5.8 miles)
• AMC Star John R 15 (6.4 miles)
• Riviera Cinema (6.7 miles)

Hospitals

• Botsford Hospital (6 miles)
• Park Geriatric Village (8.1 miles)

Places of Worship

• St Hugo of the Hills Church (7.7 miles)
• Big Beaver United Methodist Church (8.4 miles)