The Manor Of Novi
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Decor
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24500 Meadowbrook Road, Novi, MI 48375
For more information about senior living options: (844) 490-3973
The facility has poor communication, as they do not answer their phones and took no information upon patient admission. The nursing assistants were found to be impatient and mean, displaying roughness in their care. There was an unpleasant smell inside the facility, indicating potential cleanliness issues. Staff appeared to be overwhelmed and unfriendly, often too busy or agitated to answer important questions from family members. Patients needing more assistance were not adequately looked after or checked upon, suggesting a lack of proper supervision and care. The facility is reported to be understaffed, particularly during mealtime when help was concentrated in the dining room. Overall experiences indicate that some feel it is not worth the time spent there despite some positive aspects of therapy care.The reviews of The Manor of Novi present a complex and multifaceted portrayal of the facility, revealing both commendable aspects and significant areas for improvement. One consistent thread throughout the feedback is the dichotomy between the commendations received from some families and the criticisms outlined by others. This variability suggests that individual experiences can differ widely depending on specific circumstances, staff interactions, or even particular times during a stay.
On the positive side, a number of reviewers highlighted their appreciation for certain aspects of care provided at The Manor of Novi. One family expressed immense gratitude for the hospice care their loved one received, noting that the staff demonstrated compassion and understanding in dealing with a difficult patient. They valued that staff members were proactive in communicating changes regarding their brother’s condition, which fostered peace of mind during a challenging time. Such testimonials underline the importance of effective communication and compassionate care in nursing facilities—two qualities that can significantly influence families’ overall satisfaction with care services.
In contrast to these glowing accounts are several critiques regarding both quality of care and staffing levels. Multiple reviewers reported feelings of frustration over inadequate communication from facility staff when trying to reach someone by phone or gain information about patients' conditions. Alarmingly, one reviewer recounted being unable to speak directly with anyone upon their loved one’s admission and reported receiving inconsistent information when they finally could communicate with staff. Such experiences can be distressing for families already grappling with difficult situations involving their loved ones’ health.
Another point raised consistently across various reviews was concerns about staffing levels. Some individuals noted that nursing assistants appeared overwhelmed or impatient, leading to less-than-ideal interactions with residents who required assistance. Observations indicated that there might be an insufficient number of caregivers available to attend to all residents effectively, which could contribute to neglectful situations where patients needing more help were not adequately monitored or cared for regularly. The observation that many staff members were assigned exclusively to dining room duties during mealtimes suggests an imbalance that could compromise patient care elsewhere in the facility.
While cleanliness seemed to be praised in certain instances—such as well-maintained outdoor areas—the atmosphere inside was sometimes described as unsettling due to unpleasant odors and a lack of structure among residents within common spaces. These descriptions introduce questions about how diligently daily operations are managed behind closed doors and whether improvements could be made through better environmental upkeep and organization.
On a lighter note, there were appreciation sentiments towards recreational activities offered at The Manor of Novi. Reviewers mentioned events such as fashion shows, Halloween celebrations, and various outings tailored toward engaging residents meaningfully while fostering social interaction among them. Positive remarks regarding meal delivery times also surfaced frequently; it appears that efforts are made to ensure meals are timely served while providing necessary assistance for those who require it.
In conclusion, The Manor of Novi presents itself as an establishment aiming for high-quality senior care but faces criticism primarily revolving around staffing issues, communication challenges, contrasting experiences between users, cleanliness concerns inside the building itself, as well as mixed feelings about customer service from nursing staff members. It underscores an urgent need for management at this facility to consider these varied perspectives carefully; implementing structural changes may ultimately lead toward improved standards—a pursuit worth undertaking so both residents’ needs and families’ expectations can align more harmoniously moving forward.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Manor Of Novi in Novi, MI is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to cater to the needs and preferences of its residents. The community boasts a beauty salon for residents to pamper themselves and look their best. Residents can enjoy their favorite shows and movies with the availability of cable or satellite TV in their accommodation.
Transportation is made convenient and hassle-free with community-operated transportation services as well as transportation arrangements for non-medical purposes and doctor appointments. A computer center is also available for residents who wish to stay connected with loved ones or keep up with the digital world.
The dining experience at The Manor Of Novi is exceptional, offering restaurant-style dining in a comfortable dining room, ensuring that residents receive nutritious meals that cater to any special dietary restrictions they may have, including diabetes diets. Residents can also choose to prepare their own meals in fully furnished kitchenettes provided in each accommodation.
For entertainment and socialization, residents can take advantage of various recreational activities available. These include fitness programs, resident-run activities, scheduled daily activities, planned day trips, and even gaming rooms for those who enjoy friendly competition. The wellness center ensures that mental wellness is prioritized.
Housekeeping services are provided to maintain a clean and organized living environment for all residents. Private bathrooms offer convenience and privacy while outdoor spaces such as gardens provide opportunities for relaxation or socializing amidst nature. For those seeking intellectual stimulation, there is a small library available for reading enthusiasts.
Residents can feel secure with 24-hour call systems and supervision in place, ensuring prompt assistance whenever needed. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management services are provided to ensure accurate administration of medications.
Located in Novi, MI, The Manor Of Novi offers easy access to various amenities in the nearby area. There are numerous cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and even a hospital in close proximity. Overall, The Manor Of Novi strives to provide a comfortable and enriching living experience for its residents, meeting their physical, social, and emotional needs through their comprehensive amenities and care services.
The Manor Of Novi is located at 24500 Meadowbrook Road, Novi, MI 48375 in Oakland County, Michigan
The Manor Of Novi on seniors.fyi includes 7 photos including images showing interior, windows, bedroom, healthcare, decor, dining, garden, landscaping, and more.
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Interior
Decor
Windows
Landscaping
Waiting Area
Healthcare
Open Space
