The Manor Of Novi
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24500 Meadowbrook Road, Novi, MI 48375
For more information about senior living options: (844) 490-3973
The property is gorgeous and the manager is always willing to help. The Manor of Novi is clean and the food is good, making it a place they would choose again for rehab. Therapy and nursing are top notch, and the facility is professional and clean. The staff are helpful in many ways and genuinely care about the residents. The facility is well maintained and does not have the usual nursing home smell. Lisa at the front desk greets visitors with a smile and kind words. April, the nurse, is a treasure and is lucky to have on the shift. The Manor of Novi is a great place to trust with your loved one's care.
The reviewer notes there is no air conditioning, a urine smell, and a clear lack of care in the facility. They observed staff couldn't lift a 90-pound grandmother, left a shower stool on her, and failed to supervise her after hip surgery. The reviewer suspects the resident's inability to walk was due to being heavily medicated and believes the state should shut the place down. The facility is described as looking like a prison, with staff reportedly laughing at family concerns. All medications were confiscated by the staff and not returned when requested. Visiting is severely restricted, with limited hours and COVID cited as a cover, hindering oversight. The help buzzer was ignored at 3:39 am and staff were said to have attitudes. The reviewer strongly warns against placing loved ones there and urges others to run away from the facility.The Manor of Novi is best suited for families seeking a facility that can provide solid rehabilitation and nursing support within a seemingly pleasant, activity-rich environment, and for elders whose families are prepared to stay engaged to counterbalance variability in day-to-day operations. The strongest case rests with residents who benefit from a capable therapy team, attentive clinical staff, and an emphasis on staying active through programs, outings, and social events. When the focus is on recovery and ongoing therapeutic progress, this community can deliver meaningful gains, particularly in wound care, physical therapy, and the attentiveness of frontline professionals reported by several families.
That said, several groups should strongly consider alternatives. Any family prioritizing immaculate daily safety, consistently responsive bedside care, and a predictable, uniformly high standard of supervision will want to look elsewhere. The most cautionary signals revolve around delayed response to call bells, inconsistent staffing, and reported lapses in basic care - issues that can undermine safety and trust. Prospective residents with conditions requiring relentless, near-constant oversight, or those who cannot participate actively in oversight and advocacy, may find the experience unstable. Similarly, families unable to visit or maintain regular contact may encounter greater risk in a setting that has drawn sharp criticism for communication gaps and operational gaps.
The institution's positives center on high-caliber therapy and nursing when staff are available, along with a culture of compassionate intervention voiced by many who encountered dedicated clinicians. Several reviews highlight the strength of the medical team, including wound care specialists and therapy staff who helped patients regain strength, as well as social workers and office personnel who stay engaged with families. The facility's cleanliness, welcoming public areas, and a calendar of events - from petting zoos to nail care and outings - contribute to a treatment climate that can feel like a caring, family-oriented home. When care staff are present and engaged, residents often report feeling supported, able to participate in activities, and connected to their broader community.
Yet the main drawbacks are not minor. Repeated concerns describe neglectful or inattentive responses to help requests, rooms that fail to meet basic comfort or safety expectations, and episodes that suggest inadequate supervision for residents post-surgery or during recoveries. Reports of odors, limited or mismanaged medication handling, and incomplete attention to mobility or daily needs create a contrast with the positive accounts. Attitudes from some staff, perceived understaffing, and inconsistent quality of care - along with restrictive visitation dynamics cited by several families - further complicate the calculus. In short, the environment can be nurturing and professional at times, but turnover, gaps in coverage, and a lack of reliable oversight can produce serious, sometimes dangerous, inconsistencies.
These strong positives partially offset the negatives for families who can maintain active involvement and who prioritize rehab outcomes and staff warmth over flawless daily operations. For residents who thrive with structured programming and hands-on therapy, the upside can be substantial, especially when a consistent care team is in place and families can monitor care closely. However, the drawbacks demand a careful, evidence-based assessment: ask hard questions about staffing ratios, response times, medication management, and post-acute safety protocols; arrange visits at multiple times and days to observe staff behavior and resident interactions; and solicit candid references from current families about daily realities beyond episodic praise. The decision hinges on whether the potential gains in rehabilitation and engagement justify exposure to the reported variability in safety and daily care.
Bottom line: The Manor of Novi can be a strong fit for families who value robust therapy, genuine compassion from many clinicians, and an active, sociable campus culture - and who are prepared to intervene and supervise regularly to mitigate infirmities of inconsistency. For those whose top priority is unwavering daily safety, predictable staffing, and unambiguous, prevention-focused care, alternatives will likely offer greater peace of mind. A prudent path involves a structured site visit with specific questions about staffing, response times, medication handling, and safety incidents, followed by conversations with multiple residents and families to corroborate the day-to-day reality beyond standout moments.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Manor Of Novi in Novi, MI is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to cater to the needs and preferences of its residents. The community boasts a beauty salon for residents to pamper themselves and look their best. Residents can enjoy their favorite shows and movies with the availability of cable or satellite TV in their accommodation.
Transportation is made convenient and hassle-free with community-operated transportation services as well as transportation arrangements for non-medical purposes and doctor appointments. A computer center is also available for residents who wish to stay connected with loved ones or keep up with the digital world.
The dining experience at The Manor Of Novi is exceptional, offering restaurant-style dining in a comfortable dining room, ensuring that residents receive nutritious meals that cater to any special dietary restrictions they may have, including diabetes diets. Residents can also choose to prepare their own meals in fully furnished kitchenettes provided in each accommodation.
For entertainment and socialization, residents can take advantage of various recreational activities available. These include fitness programs, resident-run activities, scheduled daily activities, planned day trips, and even gaming rooms for those who enjoy friendly competition. The wellness center ensures that mental wellness is prioritized.
Housekeeping services are provided to maintain a clean and organized living environment for all residents. Private bathrooms offer convenience and privacy while outdoor spaces such as gardens provide opportunities for relaxation or socializing amidst nature. For those seeking intellectual stimulation, there is a small library available for reading enthusiasts.
Residents can feel secure with 24-hour call systems and supervision in place, ensuring prompt assistance whenever needed. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management services are provided to ensure accurate administration of medications.
Located in Novi, MI, The Manor Of Novi offers easy access to various amenities in the nearby area. There are numerous cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and even a hospital in close proximity. Overall, The Manor Of Novi strives to provide a comfortable and enriching living experience for its residents, meeting their physical, social, and emotional needs through their comprehensive amenities and care services.
The Manor Of Novi is located at 24500 Meadowbrook Road, Novi, MI 48375 in Oakland County, Michigan
The Manor Of Novi on seniors.fyi includes 7 photos including images showing interior, windows, bedroom, healthcare, decor, garden, landscaping, outdoor, and more.
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Interior
Decor
Windows
Landscaping
Waiting Area
Healthcare
Open Space
