39934 Jason Ct., Novi, MI 48375
To contact a resident: (248) 477-8912
For more information about senior living options: (866) 208-4318
Roose Brothers Total Living Care Services LLC Costs & Pricing
Roose Brothers Total Living Care Services LLC offers competitive pricing for its living arrangements, particularly when compared to the average costs in Oakland County and across Michigan. For a semi-private room, Roose Brothers charges $3,000 per month, which is notably more affordable than the county average of $3,204 and the state average of $3,191. Private room accommodations are priced at $4,000 monthly - slightly higher than the county's $3,708 and Michigan's average of $3,675. The same rate applies for their one-bedroom option; while they align with the private room price point, it remains above the county's average of $3,507 and state average of $3,384. Overall, Roose Brothers provides residents with a cost-effective solution tailored to meet their needs without compromising on quality care.
| Floor plans | Roose Brothers Total Living Care Services LLC | Oakland County | Michigan |
|---|---|---|---|
| Semi-Private | $3,000 | $3,204 | $3,189 |
| Private | $4,000 | $3,708 | $3,674 |
| 1 Bedroom | $4,000 | $3,507 | $3,384 |
Overall Review of Roose Brothers Total Living Care Services LLC
Pros
The staff was very helpful and friendly.- They make wonderful food and they are nice and never have a cross word.
- The smell of the place is wonderful.
- Very nice and airy social room with fresh and well-prepared foods.
- The facility was very clean, and the common area was pleasant.
- Bedrooms are spacious and clean.
- Residents were engaged in individual activities and the atmosphere was calm and relaxing.
- The staff is very observant and friendly.
Cons
The facility has horrible caregivers and delivers awful care.- The reviewers couldn’t get their father out fast enough after eight weeks there.
- They don’t dust for months and the corners around endtables are horrid.
- Communication from the staff to families is poor; they don’t have time to call when asked.
- They told families not to bring hearing aids because they get lost and it’s too much trouble.
- They drop tasks and don’t bring them up again.
- The bathrooms are small and the showers are tight for anyone needing assistance.
- Rooms are small with no real storage.
Review
Roose Brothers Total Living Care Services LLC in Novi is best suited for seniors who want a quiet, homelike setting with solid dining, clean surroundings, and a staff that is friendly and observant. The community appears to work best for residents who don’t require intensive, around-the-clock skilled nursing and who can benefit from a calm, clubhouse-like atmosphere. Families seeking a place with engaged, dementia-aware staff and a manageable size may find it a good fit, especially if the priority is a pleasant common area, attractive meals, and rooms that feel comfortable and spacious enough for daily living.
Conversely, those who must have highly reliable, highly proactive care around the clock, or who demand exceptional, consistent communication with every family update, may want to consider alternatives. Several reviews flag inconsistent staffing and communication gaps, suggesting that this community may not meet expectations for families needing brisk, transparent updates or urgent, hands-on responses. The pricing can also surprise, and some families may discover that a higher-than-anticipated bill accompanies services that still require close family oversight to ensure needs are met.
On the upside, the most reliable positives center on the atmosphere and everyday quality of life. The facility’s cleanliness and well-kept common areas create a reassuring first impression, and the dining program is repeatedly praised for fresh, well-prepared meals. Bedrooms are described as spacious and clean, with an airy social room that supports light, individual activities. Staff members are frequently noted as helpful, friendly, and observant, traits that translate into residents who appear comfortable and well-monitored during the day. For families with relatives who benefit from dementia-aware staff, these assets can meaningfully offset some daily caregiving uncertainties.
That said, the strongest drawbacks warrant careful consideration. A few reviewers report serious concerns about caregiver quality and consistency, including accounts of poor care experiences and a sense that staff are overwhelmed or slow to respond. Communication gaps with families are another frequent theme, with requests for updates sometimes met with unavailability or delays. Practical friction can be seen in physical space shortcomings as well, rooms are small with limited storage, and some bathrooms are tight for assistive needs. Dust and furniture maintenance issues were also cited, suggesting that some routine upkeep may be uneven. These factors collectively temper the overall value and reliability narrative.
Price and value emerge as a mixed bag. One review explicitly notes that the price was higher than expected, while another suggests the facility can be financially workable if the care needs are modest and hospice or additional supports are coordinating care. Families should prepare for variability in cost and assess whether the level of service aligns with the investment. The facility’s original clubhouse lineage and the single-caregiver-per-shift model potentially contribute to a calm, personalized feel, but they also underscore the central trade-off between lower staffing ratios and the risk of slower responses during peak times or complex situations.
In the end, the decision hinges on care expectations and risk tolerance. For families prioritizing a clean, welcoming environment with good meals and a gentle, dementia-savvy staff, Roose Brothers offers a compelling option. It is less suited for those needing relentless staffing, rapid problem-solving, and highly proactive family communication every day. Pros offset cons when families are realistic about staffing limitations and insist on a thorough, upfront visit that includes meeting front-line caregivers, observing shift changes, inspecting bathrooms and storage, and reviewing care plans and communication protocols. For any family, a structured due diligence plan, sit in on activities, request a multiday observation, verify staffing levels by shift, and demand a clear, written care-and-communication contract, will reveal whether this community aligns with the resident’s needs and the family’s expectations.
Board and Care Home
Memory Care
Activities on-site
Bath tubs
Beautician on-site
Indoor common areas
Outdoor common areas
Private
Respite or short term stays offered
Detroit Metropolitan-Wayne County (18 miles away)
Ambulatory care
Diabetic care
High acuity care
Incontinence care
Medication management
Meals provided
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