39413 Burton Drive, Novi, MI 48375
For more information about senior living options: (844) 490-3973
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The owners are excellent. The animals are well behaved and fun to see with the kids. People love going there in their spare time. The quarry is an added bonus, especially with the sand brought in recently. The site now has wonderful potential for a nice beach retreat area in the summer.
The staff member is described as nasty, rude, and disrespectful. The staff member's tone is described as very rude. The reviewer would never call for assistance or refer clients there because of this staff member. The reviewer hopes the staff member is not working with the residents. The reviewer states that having such people working there damages the establishment's image.This place comes across as a family-friendly spot with a lot of heart. The reviewer highlights the owners as excellent, describing a setting where the animals are well behaved and a joy to observe, especially for kids. It's painted as a place that people can visit with their families, where the atmosphere itself feels welcoming and enjoyable. The emphasis on the animals' good behavior suggests a well-run operation that puts care and safety at the forefront, allowing children to interact or simply watch the creatures in a relaxed environment.
Beyond the animal displays, the reviewer notes a personal fondness for visiting in their spare time. This isn't framed as a one-off visit, but as a repeating, enjoyable habit - an outing they look forward to when they have free time. The sense is that the place offers a reliable, pleasant escape, something that can be returned to repeatedly with consistent positive vibes. The tone conveys genuine affection for the experience and for what the owners have built.
A notable feature mentioned is the quarry, which the reviewer describes as an added bonus to the overall experience. Even more, they point out that recent addition of sand has enhanced the appeal, suggesting the site is evolving in ways that broaden its attractions. The implication is that this extra amenity could broaden the appeal beyond just the animal displays, turning the location into a more versatile destination - one that could attract visitors who are seeking a little more than a straightforward animal encounter.
The sentiment takes a sharper turn when the reviewer describes a problem with staff behavior. They recount an encounter with a "nasty rude light skin young lady, kind of short," who they say was very disrespectful. The description is clear that the tone was unkind and that the experience left a strong negative impression. The reviewer makes it plain that such behavior is unacceptable and has a direct impact on how they view the place.
Because of that rude interaction, the reviewer states they would never call for assistance or refer clients there. The implication is not just about a single negative moment, but about the potential risk it poses for the business's reputation if staff conduct remains unaddressed. They express a concern that this kind of treatment could undermine the positive experiences created by the owners and the animals, effectively tarnishing the overall image of the establishment in the eyes of customers and visitors.
There's also a worry flavored by the reviewer's observation that this person may be working with the residents there. This adds an extra layer of concern, suggesting that the impact of staff behavior could extend beyond casual visitors to those who live or stay in the facility's care. The reviewer emphasizes that no one deserves degrading or disrespectful treatment, reinforcing the idea that maintaining respectful, professional interactions is essential to upholding the facility's reputation.
Finally, the reviewer notes a small, almost incidental detail - that the person in question "all she did was sit in that white truck." While it may seem minor, this description underscores a larger point: the behavior observed left a lasting impression, not because of an isolated act, but because of how it reflected on the staff's engagement with guests and clients. Taken together, the review paints a picture of a place with genuine strengths and a compelling potential, but one where a negative staff encounter threatens to erode the positive experiences that otherwise define it.
In sum, the place is portrayed as a commendable destination with excellent leadership, well-behaved animals, and growing amenities that could make it a versatile summer retreat. The quarry and new sand additions add to its allure, signaling growth and opportunity. Yet the experience is marred by a single staff interaction that the reviewer deems disrespectful and unacceptable. The overall takeaway is a strong endorsement of the site's positives, tempered by a clear call for improved customer service and staff conduct to protect and enhance the venue's reputation long-term.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Burton Ranch in Novi, MI is a fully furnished assisted living community that offers a range of amenities and care services to provide residents with a comfortable and supportive living environment. The dining room allows for communal dining experiences, while the housekeeping services ensure that the living spaces are always clean and well-maintained.
Residents can enjoy the outdoor space and garden area, providing an opportunity for relaxation and enjoyment of nature. Telephone and Wi-Fi/high-speed internet access are available to keep residents connected with loved ones and the outside world.
The care services provided at The Burton Ranch include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive any necessary medical care. Medication management is available to help residents stay on top of their prescribed treatments.
Special dietary restrictions are accommodated in the dining options at The Burton Ranch, ensuring that all residents' individual needs are met. Meal preparation and service are provided by the staff, making dining a convenient and enjoyable experience.
Transportation arrangements can be made for medical appointments, allowing residents to easily access necessary healthcare services. Additionally, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity to the community.
Overall, The Burton Ranch offers a range of amenities and care services designed to promote a comfortable and fulfilling lifestyle for its residents in Novi, MI.
The Burton Ranch is located at 39413 Burton Drive, Novi, MI 48375 in Oakland County, Michigan
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