Fountian View of Monroe in Monroe, MI

Pros

• The staff across all departments are wonderful and attentive.
• Residents feel safe and well cared for at Fountain View.
• The care team is professional, compassionate, and genuinely cares about each resident.
• Therapists are top notch and help residents make meaningful progress.
• The facility is clean, welcoming, and well maintained.
• The rehabilitation program is excellent and treats patients like family.
• The nutrition team works with residents to provide appetizing meals.
• Social workers and administrators listen to families and take action to help.
• Families consistently report warm, supportive, and accommodating care.

Cons

• He felt he was being drugged so they wouldn't have to take care of him, and he could not use his hands.
• His meals were ice cold and untouched, left sitting in front of him.
• He consistently had soiled diapers after several days of care.
• He was untreated for sepsis for almost a week in the nursing home.
• No one fed him during his entire stay in the nursing home.
• He lost 10 pounds in one week, as noted in hospital records.
• The reviewer warned that the facility cannot be trusted and that loved ones must stay with them at all times.
• The facility was accused of prioritizing money over care, denying patients due to costly medications.
• The PT removed his walker and placed him in a wheelchair, hindering his recovery.

Review

Fountain View of Monroe is best suited for seniors who need reliable, therapy-forward care - whether recovering from surgery or facing long-term skilled nursing needs - delivering a rehab milieu that consistently earns praise from families. The facility's strongest draw is a robust physical and occupational therapy program delivered in a clean, welcoming environment where residents can regain independence and set tangible recovery goals. The staff across nursing, therapy, and support roles are repeatedly described as compassionate, attentive, and genuinely invested in residents' well?being. For families, the mix of regular progress in mobility, strong daily nursing coverage, and a warm atmosphere makes Fountain View a compelling option when a rehab stay or ongoing care is anticipated.

That said, there are clear reasons some families should consider alternatives before committing. A minority of reviews raise red flags about care gaps, including episodes of perceived neglect or delays in addressing medical concerns, and at least a couple of accounts allege treatment decisions driven by cost considerations rather than resident needs. Food quality is another recurring theme, with some residents or family members reporting meals that lack appeal or consistency. For seniors with pronounced medical complexity, fragile wounds, or a history of difficult care transitions, these concerns justify careful comparison with other nearby options and a candid discussion about how care is coordinated day-to-day.

The big positives at Fountain View - consistently referenced in family notes - include exceptionally caring nursing and therapy teams, a clean, attractive campus, and genuine rapport between staff and residents. The rehab program frequently yields meaningful functional gains: residents regain walking ability, improve balance, and report greater independence, supported by therapists who tailor plans to individual limits and progress. Families also highlight the dedication of social workers, dietary staff, and housekeeping as contributors to a calm, dignified experience. When care is going well, the environment feels like a close-knit community where questions are answered promptly and residents are treated with real kindness.

To decide with confidence, prospective families should pursue concrete, practical assurances. Request a meet-and-greet with the Director of Nursing (noting that several reviewers single out this leadership role for responsiveness and advocacy) to discuss ongoing care plans, wound care protocols, and how medications are managed. Ask to observe a therapy session, review a typical daily schedule, and confirm staffing levels on weekends and evenings. Clarify the facility's approach to discharge planning, family communication, and any cost-related barriers to care, since some reviews flag affordability as a factor in access to certain services. Visiting with multiple families currently using Fountain View can also illuminate how responsive the team is to individual needs in real time.

Overall, Fountain View of Monroe balances strong therapy outcomes, attentive 24-hour nursing, and a welcoming setting with a spectrum of experiences. The overwhelmingly positive testimonials point to a facility that can deliver exceptional rehab and long-term care when the care team is aligned with resident needs. However, the presence of serious negative anecdotes - ranging from perceived neglect to questions about food quality and cost-driven decisions - means that families entering the process should conduct thorough due diligence. No one should rely on impressions alone; verify care coordination, observe interactions during a tour, and request direct references from recent residents' families.

In the end, Fountain View stands out as a top contender for families prioritizing rehab success, compassionate daily care, and a facility that feels like a community. For those with tighter budgets, complex medical requirements, or a strong desire to minimize risk of care gaps, it is essential to compare alternatives and push for concrete, written assurances on care processes, staffing reliability, and meal quality. A proactive, scheduled tour combined with frank conversations about goals, timelines, and costs will reveal whether Fountain View is the right fit, or if another option may better align with the loved one's specific needs and the family's expectations.

Physicians

• Horace George Levy (0.3 miles)
• Toledo Clinic - Intern (0.3 miles)
• Frenchtown Orthopedics (0.5 miles)
• Mercy Memorial Orthopedic Surgery Manor - Daniel Olenchak Do (0.5 miles)
• Great Lakes Dialysis Center (0.5 miles)
• Donahue Eyecare (0.6 miles)
• ProMedica Physicians Eye Care - Monroe (0.7 miles)

Hospitals

• Fresenius Medical Care (0.5 miles)
• Monroe Health Center (1.1 miles)
• Mercy Memorial Hospital (1.3 miles)
• ProMedica Monroe Regional Hospital - Radiology (1.3 miles)
• Mercy Memorial Hospital (14 miles)

Pharmacies

• Meijer Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Walmart Pharmacy (0.7 miles)
• Hometown Pharmacy (0.8 miles)
• Monroe Compounding Center (0.8 miles)
• Yinger Pharmacy Shoppe (0.9 miles)
• Walgreens (2.2 miles)

Restaurants

• Vaquero's (0.7 miles)
• A&W Restaurant (0.7 miles)
• Culver's (0.8 miles)
• Taco Bell (1.6 miles)
• Wendy's (1.7 miles)
• Public House Food + Drink (1.7 miles)
• McDonald's (1.7 miles)

Cafes

• Panera Bread (1.7 miles)
• Tim Hortons (2.2 miles)
• Farmers Cafe (7.8 miles)
• Tim Hortons (12.6 miles)
• Biggby Coffee (12.8 miles)
• Tim Hortons (13 miles)

Theaters

• Phoenix Theatres Monroe Movie Line (2.1 miles)

Places of Worship

• Trinity Lutheran Church (2.2 miles)
• St Vincent De Paul Society (3.3 miles)

Parks

• River Raisin National Battlefield Park (2.2 miles)
• Sterling State Park (2.4 miles)
• Huroc Park (11.7 miles)
• Lake Erie Metropark (12.7 miles)
• Willow Park Pond (13 miles)
• Vienna Park (13.3 miles)
• Willow Metro Park (13.5 miles)