Fountain View Of Monroe

Pros

• The staff at Fountain View of Monroe provided amazing care and were always patient and attentive to the residents' needs.
• Residents enjoyed a clean and well-maintained environment, with housekeeping readily available.
• The physical therapy team, particularly Greg and Terri, were praised for their exceptional work in helping residents regain strength and prepare for life at home.
• The facility offered a variety of engaging activities such as social hours, games, music sessions, and ice cream hours that residents appreciated.
• Many families expressed gratitude for the facility's ability to accommodate complex medical needs and provide excellent overall care.
• The food quality was generally excellent, with a nice variety that residents enjoyed, alongside positive dining experiences.
• Multiple reviewers highlighted the strong sense of community among staff and residents, fostering friendships during their stay.
• Residents received personalized attention from therapists who went above and beyond in caring for them.

Cons

• The quick testing resulted in most patients testing positive, leading to concerns about care quality.
• It took staff half an hour to bring water when the mother asked for help.
• There was a significant delay of six hours before contacting family after the mother fell.
• The facility lost the grandmother's dentures and had repeated issues with updating her dietary needs.
• The food delivery staff were rough and sarcastic when moving the grandmother's oxygen tubes, causing distress.
• The night staff exhibited a lackadaisical attitude towards residents' care and well-being.
• Several items of clothing belonging to the grandmother were lost after being taken for laundering, raising concerns about accountability and responsibility of the staff.

Review

Fountain View of Monroe has been described as a commendable facility providing care to patients recovering from various medical challenges. Many reviewers highlighted the exceptional quality of nursing care and physical therapy offered by the staff, who were often noted for their compassion, patience, and attentiveness to each resident's needs. After dealing with significant injuries, several patients expressed gratitude for the diligent attention they received from nurses and therapists alike. The physical therapy team, particularly Greg and Terri, played pivotal roles in preparing patients for discharge while also focusing on their strength and mobility.

The cleanliness of the facility stood out as another positive aspect, with numerous reviewers commenting on how well-maintained the rooms were. Housekeeping staff were credited with consistently keeping the environment tidy and responding promptly to residents’ needs. Maintenance services also received praise; one patient recounted how swiftly maintenance addressed an issue with their bed, showcasing the efficiency of the support teams at Fountain View. This level of care extended beyond just cleanliness; many residents felt that they could rely on staff to facilitate necessary equipment orders through case workers quickly, which added another layer of reassurance during a challenging time.

While most experiences at Fountain View were positive, some reviews illustrated significant concerns regarding specific instances of care. One relative detailed an unfortunate experience where their mother struggled to receive timely assistance when she requested water—reporting that it took thirty minutes for her request to be met. Furthermore, there was a troubling incident where a fall went unreported to family members for six hours. Such lapses can exacerbate anxieties surrounding care facilities; families want assurance that their loved ones are being looked after in every possible way.

On a more uplifting note, residents found joy in various activities organized by Fountain View’s staff. Social interactions among residents appeared highly encouraged with daily social hours designed for games and conversation. The variety in entertainment included live music performances multiple times a week and options such as ice cream socials and nail treatments available through an on-site salon, helping create a sense of community among inhabitants while promoting engagement within the facility.

Despite these enjoyable activities and generally favorable conditions described by many reviewers, some negative experiences had been reported as well. One reviewer expressed frustration over their grandmother's dietary needs not being met accurately—which compounded worries regarding her health condition—and indicated repeated issues with lost belongings such as clothing or dentures that had not been properly tracked by staff members during laundry processes. These incidents raised serious concerns about overall communication between staff members and relatives.

In conclusion, Fountain View has garnered mixed reviews reflecting both commendable aspects alongside areas needing significant improvement. Overall sentiments lean towards appreciation for its caring staff who strive hard to provide rehabilitation services effectively combined with enriching activities aimed at enhancing life quality within the residence context — but inconsistencies in service delivery have prompted calls for better oversight regarding specific resident needs including communication protocols when handling sensitive healthcare situations. As families weigh options concerning rehabilitation centers or long-term care facilities like Fountain View Monroe; discerning personal priorities against available feedback will remain essential components influencing decision-making processes moving forward.

Physicians

• Horace George Levy (0.3 miles)
• Toledo Clinic - Intern (0.3 miles)
• Frenchtown Orthopedics (0.5 miles)
• Mercy Memorial Orthopedic Surgery Manor - Daniel Olenchak Do (0.5 miles)
• Great Lakes Dialysis Center (0.5 miles)
• Donahue Eyecare (0.6 miles)
• ProMedica Physicians Eye Care - Monroe (0.8 miles)

Hospitals

• Fresenius Medical Care (0.5 miles)
• Monroe Health Center (1.1 miles)
• Mercy Memorial Hospital (1.3 miles)
• ProMedica Monroe Regional Hospital - Radiology (1.3 miles)
• Mercy Memorial Hospital (14 miles)

Pharmacies

• Meijer Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Walmart Pharmacy (0.7 miles)
• Hometown Pharmacy (0.8 miles)
• Monroe Compounding Center (0.8 miles)
• Yinger Pharmacy Shoppe (0.9 miles)
• Walgreens (2.2 miles)

Restaurants

• Vaquero's (0.7 miles)
• A&W Restaurant (0.7 miles)
• Culver's (0.8 miles)
• Taco Bell (1.6 miles)
• Wendy's (1.7 miles)
• Public House Food + Drink (1.7 miles)
• McDonald's (1.7 miles)

Cafes

• Panera Bread (1.7 miles)
• Tim Hortons (2.2 miles)
• Farmers Cafe (7.8 miles)
• Tim Hortons (12.6 miles)
• Biggby Coffee (12.8 miles)
• Tim Hortons (13 miles)

Theaters

• Phoenix Theatres Monroe Movie Line (2.1 miles)

Places of Worship

• Trinity Lutheran Church (2.2 miles)
• St Vincent De Paul Society (3.3 miles)

Parks

• River Raisin National Battlefield Park (2.2 miles)
• Sterling State Park (2.4 miles)
• Huroc Park (11.6 miles)
• Lake Erie Metropark (12.6 miles)
• Willow Park Pond (12.9 miles)
• Vienna Park (13.3 miles)
• Willow Metro Park (13.5 miles)