Regency At Lansing West
Save12200 Broadbent, Lansing, MI 48917
For more information about senior living options: (844) 490-3973
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The facility is clean, bright, and welcoming. The staff are attentive, friendly, and genuinely caring. The physical, occupational, and speech therapists provide high-quality, personalized care. The food is good and considered above average by reviewers. Families appreciate clear communication and being kept informed. The administration is well organized and the facility is well maintained. Patients feel respected, cared for, and supported during their stay. Many reviewers would strongly recommend Regency for rehab or long-term care. The environment feels comfortable and homelike, with a strong sense of community.
One reviewer stated that pain and sleep medications were delayed because prescriptions were sent to a distant pharmacy, leaving them unable to sleep. They described the food as not very tasty. A reviewer claimed their mother did not receive the care she needed and urged others not to place a loved one there. They reported there were not enough night staff, causing 1?2 hour delays when pressing the call button. They encountered problems obtaining all prescribed medications, particularly the evening doses. They indicated they were told they could not do anything without staff help and sometimes had to take themselves to the bathroom due to staffing shortages. They criticized the lack of meal variety given the facility's cost. They claimed a patient was left on the toilet for extended periods. They claimed linens were not changed unless family intervened. They described nurses as sitting at the desk with patient lights on and not checking in frequently. They suggested they might discharge themselves due to unacceptable treatment.Regency at Lansing West Rehab Facility is a place that inspires a wide range of experiences. On one hand, a steady stream of reviews paints it as a clean, bright, and welcoming setting where the staff genuinely care and the therapy programs can help patients regain strength and independence. On the other hand, there are important cautions about uneven staffing, delays in medications, and variable communication that have left some families frustrated and wary. Taken together, the opinions form a complex portrait of a facility that can deliver outstanding care in the right circumstances, but sometimes struggles to meet every need in real time.
A number of readers describe the rehab admissions as a hopeful start that can quickly run into practical hurdles. One account details checking into rehab and encountering a full night without sleeping medications, with new prescriptions reportedly routed to a distant Pontiac pharmacy that wouldn't deliver until the following day. The result, for that night at least, was a patient who could not sleep. The same message acknowledges, however, that the nursing team did everything possible to obtain medications and support anxiety, and that a broader team - PT, OT, RT, social worker, and a patient care advocate - intervened with evaluations and ongoing attention. By the end of the update, the reviewer lowered their star rating to a 3, noting improvement in responsiveness and care from the staff, while still recognizing the ongoing challenge of medication timing and sleep.
Amid the mixed experiences, the facility repeatedly earns praise for its fundamentals: cleanliness, a welcoming environment, and a staff culture described as caring and attentive. Several reviewers speak to Regency's bright, well-maintained spaces and the sense that the environment itself contributes to a positive healing atmosphere. Phrases like "beautiful facility," "clean and welcoming," and "staff that care" recur, along with testimonials about staff being helpful, friendly, respectful, and thorough. Families repeatedly emphasize that when the team is aligned, the care is excellent: patients walk again after rehab, learn to move with confidence, and feel supported by a medical and therapy team that includes physical, occupational, and speech therapy.
Within the chorus of praise, there are also pointed, specific criticisms that reflect the real pressures faced in a busy rehab setting. Some reviewers report long wait times at night due to limited staffing, with call buttons routinely answered only after extended delays. There is mention of difficulties in getting all prescribed medications, especially evening meds, and the consequences for patients who require strict medication schedules due to mental health considerations. One account describes having to get up to locate a nurse at the station for basic needs, and another notes that, during a troublesome period post-surgery, timely pain relief was a critical factor in overall satisfaction. In a few cases, families expressed deep concern about being unable to influence or receive timely updates when decisions affected their loved ones.
The positive testimonials, when they come through, are often vivid and heartfelt. Families praise the staff's attentiveness and the sense that the facility supports not just the patient but the entire family's needs - informing relatives, listening to concerns, and providing reassurance during the rehab journey. Several accounts highlight specific staff strengths: exemplary therapists who tailor exercises to individual needs, nurses who respond with empathy, and the administration's organization and communication. A common thread is the observation that Regency can feel like a "move from Motel 6 to the Hyatt" in terms of atmosphere and potential outcomes, once a patient's care plan is in good alignment with the facility's resources.
There are also powerful stories of long-term satisfaction, including loved ones who have stayed for extended periods and now feel cared for, remembered, and valued. One account describes a 99-year-old relative who is happy and feels known by staff who treat her with respect and compassion. Others recount successful recoveries after surgeries, with family members expressing heartfelt gratitude for the progress made and the ongoing sense of security that comes from seeing a loved one regain mobility and confidence. In contrast, another review emphasizes that, despite a generally positive impression, there were notable lapses - such as delays in response, inconsistent communication, and concerns about the quality and timeliness of daily care - that left an impression of "too little, too late" for some families.
In sum, Regency at Lansing West shows up in public discourse as a facility with real strengths and significant potential. Its clean, modern environment, a capable and dedicated therapy program, and many individuals on staff who are described as kind, capable, and professional create a foundation for excellent care. Yet the variability in nighttime staffing, medication logistics, and consistent communication points to clear opportunities for improvement. For families weighing Regency, the message is nuanced: the staff and therapists can provide outstanding, life-enhancing care when systems are well-supported and staffing is adequate, but the experience can be markedly different on days when those supports fall short. As with many rehab settings, success depends on a delicate balance of resources, communication, and timely access to medications and assistance.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Capital City (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency At Lansing West in Lansing, MI is an assisted living community that offers a wide range of amenities and care services for seniors. The community prioritizes the comfort and well-being of its residents, providing a welcoming and home-like environment.
The community offers numerous amenities to enhance the quality of life for its residents. A beauty salon is available on-site, allowing residents to easily access grooming and personal care services. Cable or satellite TV is provided in each residence, ensuring that residents can relax and enjoy their favorite shows. Community-operated transportation is available for shopping trips or other outings, making it easy for residents to stay connected with the outside world. A computer center is also available for residents to use at their convenience.
Residents can dine in a spacious dining room where restaurant-style meals are served, accommodating special dietary restrictions. For those who prefer more privacy, kitchenettes are available in each residence. Housekeeping services ensure that each resident's living space remains clean and tidy.
To promote physical fitness and wellness among residents, Regency At Lansing West provides a fitness room equipped with exercise equipment. Residents can also engage in various activities in the gaming room or enjoy the outdoor garden space. A small library is available for book lovers to indulge in their favorite reading materials.
For added convenience, move-in coordination assistance is provided to ease the transition process for new residents. Private bathrooms ensure that residents have their own personal space, promoting independence and privacy. Telephone and Wi-Fi/high-speed internet access enable easy communication and connection with loved ones.
In terms of care services, Regency At Lansing West offers 24-hour call system and supervision to ensure the safety and well-being of its residents at all times. Trained caregivers provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive proper dosage at the right time. Special dietary restrictions are accommodated to meet individual needs.
The community places great emphasis on promoting mental wellness, offering a mental wellness program designed to support residents' emotional and cognitive well-being. Transportation arrangements for non-medical purposes are provided, including transportation to doctors' appointments.
Residents can enjoy a range of activities organized by the community, such as fitness programs, planned day trips, and resident-run activities. A concierge service is available to assist residents with any additional needs or requests they may have.
Regency At Lansing West is conveniently located near cafes, parks, pharmacies, restaurants, places of worship, and hospitals. This enables residents to easily access necessary services and amenities in the surrounding area.
Overall, Regency At Lansing West offers a comprehensive array of amenities and care services designed to promote independence, comfort, and well-being for its residents.
Regency At Lansing West is located at 12200 Broadbent, Lansing, MI 48917 in Ingham County, Michigan
Regency At Lansing West on seniors.fyi includes 9 photos including images showing interior, dining, building, flag, landscaping, outdoor, architecture, recreation, and more.
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Comprehensive Guide to Blood Pressure Charts for Older Adults: Understanding Normal and High Readings by Age