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3.2 from 83 reviews
5 stars
39
4 stars
7
3 stars
1
2 stars
4
1 stars
32
Overall Review of Medilodge Of Lansing
common18 reviews mention this
Staff kindness is mixed
Residents and families describe staff as both genuinely caring and also dismissive at times.
Many reviewers say the staff is friendly, empathetic, and helpful, including CNAs and nurses working as a team. A few reviews also describe more reassuring communication when families call for updates. At the same time, other reviews criticize staff behavior, responsiveness, and compassion during difficult situations, including allegations of rude or neglectful treatment. Overall, the reviews suggest the experience can vary depending on the situation and the person involved.
caveat3 reviews mention this
Food quality and temperature complaints
Several reviews say food is unappealing or served cold.
Some reviewers mention food not being very good, and others specifically call out meals arriving not very warm or even cold. One reviewer adds that the facility would not reheat or microwave food when it did get cold. A separate review also expresses extreme dissatisfaction with the quality of meals during a stay.
caveat5 reviews mention this
Cleanliness and safety concerns
A recurring issue in reviews is cleanliness and sanitation during visits and stays.
A portion of reviews describe the building as clean, secure, and well kept, including comments about the facility looking clean on entry. Others report sanitation problems, hazards, and maintenance issues they noticed during visits, including concerns about how areas are handled and whether staff use hygiene practices appropriately. There are also reviews describing the facility as ran down or dirty, with specific observations about the grounds and rooms. Taken together, cleanliness is a noticeable point of disagreement across reviews.
caveat5 reviews mention this
Help and communication can fail
Multiple reviews say families struggle to get help or updates when they need them.
Several negative reviews focus on difficulty contacting the facility, including claims that calls were not answered. Others describe call-button or staff response problems, such as residents not getting assistance when they press for help or when medications are requested. A few reviews also describe situations where the reviewer felt staff did not respond quickly enough during emergencies or when basic needs werenât met. These themes point to communication and follow-through as a recurring concern in some experiences.
caveat2 reviews mention this
Food safety and staffing issues
Some reviews attribute problems to understaffing or shifting coverage.
One reviewer says the facility had trouble keeping staff, with positions rotating, vacancies, and new trainees. Another review complains about a lack of janitorial staffing and nursing staff, tying that to cleanliness and patient care concerns. Both reviews connect staffing coverage to everyday outcomes rather than isolated incidents.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
101 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Capital City (4 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Ukai Hibachi Grill & Sushi Bar (0.1 miles)
McDonald's (0.1 miles)
Burger King (0.3 miles)
Horrocks Tavern (0.3 miles)
Ohana Sushi and Bar (0.4 miles)
Carrabba's Italian Grill (0.4 miles)
Dimitri's Restaurant (0.7 miles)
Physicians
Sparrow Medical Group West (0.4 miles)
MSU Pediatrics West Side (0.4 miles)
Sparrow Family Medical Services West (0.4 miles)
SVS Vision Optical Centers (0.4 miles)
Associated Physicians PC (1.3 miles)
Podiatric Medicine & Surgery (1.3 miles)
Edin Basic,DO (1.8 miles)
Cafes
Starbucks (0.4 miles)
Panera Bread (1.5 miles)
Toads (4.5 miles)
Biggby Coffee (5.5 miles)
Pharmacies
Walgreens (0.6 miles)
Walmart Pharmacy (1.1 miles)
CVS Pharmacy (1.4 miles)
Meijer Pharmacy (1.6 miles)
Sav-On Drugs (2.5 miles)
Walgreens (2.6 miles)
Your Pharmacy (2.6 miles)
Hospitals
America's Best Hearing (0.7 miles)
Work Health (2.6 miles)
Ingham Regional Medical Center (5.7 miles)
McLaren Greater Lansing (5.7 miles)
Parks
Delta Mills Park (1.1 miles)
Frances Park (3.7 miles)
Jaycee Park (4.4 miles)
Quentin Park (4.5 miles)
Rotary Park (5.4 miles)
Fitzgerald Park (5.5 miles)
Lincoln Brick Park (5.6 miles)
Places of Worship
Riverview Church (1.2 miles)
First Congregational UCC (4.9 miles)
United Pentecostal Church (5.7 miles)
Transportation
Capital Region International Airport (LAN) (4 miles)
Medilodge Of Lansing on seniors.fyi includes 6 photos including images showing interior, decor, windows, trees, bedroom, landscaping, bathroom, architecture, and more.
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Landscaping, Building, Architecture, Trees, Entrance, and Outdoors
Windows
Artwork and Seating Area
Television, Office, and Meeting Room
Exercise Equipment, Rehabilitation, Physical Therapy, and Fitness Center
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