New Life Assisted Living Center II

Pros

• The staff at the facility listened to the family's needs and provided excellent care for their loved one.
• Communication was open, fostering confidence in the care provided.
• The owner and staff demonstrated compassion, understanding, and thoroughness in their approach to caregiving.
• Residents received personalized attention due to the smaller community size.
• The facility offered a nice outdoor setting that residents could enjoy, contributing to a pleasant living environment.
• Overall experiences with the center were positive, leading to recommendations for others seeking similar care options.

Cons

• The communication was extremely poor regarding financial issues, leading to confusion and frustration with billing mistakes.
• There was little to no assistance or guidance provided about options for financial support, despite repeated requests for help.
• The reviewer's father had to be removed from the facility due to financial constraints after a long struggle with Medicaid and VA assistance.
• One reviewer felt they had limited options for care due to COVID-19 and financial limitations, causing stress during the decision-making process.

Review

When searching for a suitable care facility for a loved one, families often face a myriad of challenges influenced by personal circumstances, financial constraints, and the availability of services. In the case of Divine Life Assisted Living Center #5, reviews illustrate a complex mix of experiences that emphasize both commendable areas and notable deficiencies in communication and administration.

Family members have expressed their satisfaction with the overall atmosphere of care at the community. One reviewer highlighted how “everyone was great to work with” and noted that the staff actively listened to the family’s needs and wants. This open line of communication helped foster confidence in entrusting their loved ones to this facility, creating an environment where families felt secure about their decisions. The sense of involvement and responsiveness from staff enables families grappling with difficult transitions to feel more supported during challenging times.

Another review pointed out that despite facing obstacles due to COVID-19 and financial issues, the overall care received at Divine Life was satisfactory. For over two years, one resident's family tried tirelessly to navigate complex Medicaid processes and deal with inconsistent communications regarding payments. They found themselves entangled in misunderstandings related to payment processing—specifically regarding double payments for care—that ultimately forced them to remove their loved one from the facility due to financial strains. This experience underscores concerns about transparency in billing practices as well as communication breakdowns that left families feeling unsupported when they needed it most.

In contrast, there are testimonials emphasizing positive relationships built between residents’ families and staff members. Reviewers praised the compassionate nature of the owner and care manager, highlighting their dedication towards ensuring residents receive appropriate support tailored to individual needs. Families appreciated this personalized approach especially when distance posed challenges; one reviewer mentioned residing three hours away yet feeling reassured by constant updates from staff regarding their father’s well-being. Such attentiveness fosters trust among families who may worry about oversight or quality of care while unable to be physically present.

Moreover, physical attributes of Divine Life Assisted Living Center also garnered favorable feedback. The intimate size of this community allows staff members to provide more individualized attention compared to larger facilities, which can sometimes struggle with personal engagement due to higher resident-to-staff ratios. Reviewers expressed admiration for the clean environment coupled with pleasant outdoor settings where residents could enjoy fresh air—which is crucial for mental health and wellbeing in any assisted living scenario.

While some reviewers recognized significant gaps in administrative support, others still found value based on their experiences concerning actual caregiving received at Divine Life Assisted Living Center #5. These mixed sentiments paint a vivid picture: although there are operational hurdles that need addressing—especially around communication regarding finances—the genuine compassion exhibited by many staff members has left a lasting impression on families who chose this center during dire times. The appeal lies partially within its location, value proposition relative to level-of-care options available elsewhere amid rising costs associated with assisted living facilities post-pandemic.

In summary, while certain systemic issues were evident—particularly concerning transparency around billing and ongoing assistance related specifically through Medicaid—many families were appreciative of getting quality care within an emotionally supportive environment nonetheless crafted through dedicated personnel willing always go above-and-beyond expectations placed upon them daily amidst trying situations faced by those they serve as well as evolving healthcare landscapes surrounding eldercare services currently entering into next phase existence everyone continues adjusting toward each day incrementally unfolding together further still going forward carrying lessons learned along proverbial road ahead guiding paths onward through continued explorations seeking resolve situated closest near heart's desires shared back-and-forth between all parties involved facilitating continuous improvement achieved collectively stretching horizons thus eternally influencing positive outcomes experienced mutually down generation lines ahead shaping brighter futures enriching lives along way progressively ongoing evermore!

This part of Lansing, Michigan offers a variety of amenities for seniors looking to settle in the area. With several restaurants such as Ukai Hibachi Grill & Sushi Bar and Carrabba's Italian Grill nearby, there are plenty of dining options to choose from. In terms of healthcare, Sparrow Medical Group West and MSU Pediatrics West Side are conveniently located for medical needs. Additionally, there are pharmacies like Walgreens and Walmart Pharmacy in close proximity for easy access to medications. For recreational activities, parks like Delta Mills Park and Frances Park provide opportunities to enjoy nature. Places of worship such as Riverview Church cater to spiritual needs while transportation options like Capital Region International Airport and U-Haul Moving & Storage make travel convenient. Overall, this area offers a well-rounded community with resources tailored to senior living.

Restaurants

• Ukai Hibachi Grill & Sushi Bar (0.1 miles)
• McDonald's (0.2 miles)
• Burger King (0.3 miles)
• Horrocks Tavern (0.4 miles)
• Ohana Sushi and Bar (0.4 miles)
• Carrabba's Italian Grill (0.4 miles)
• Dimitri's Restaurant (0.7 miles)

Physicians

• Sparrow Medical Group West (0.5 miles)
• MSU Pediatrics West Side (0.5 miles)
• SVS Vision Optical Centers (0.5 miles)
• Sparrow Family Medical Services West (0.5 miles)
• Associated Physicians PC (1.3 miles)
• Podiatric Medicine & Surgery (1.4 miles)
• Edin Basic,DO (1.8 miles)

Cafes

• Starbucks (0.5 miles)
• Panera Bread (1.5 miles)
• Toads (4.5 miles)
• Biggby Coffee (5.5 miles)

Pharmacies

• Walgreens (0.6 miles)
• Walmart Pharmacy (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Meijer Pharmacy (1.6 miles)
• Sav-On Drugs (2.5 miles)
• Walgreens (2.6 miles)
• Your Pharmacy (2.6 miles)

Hospitals

• America's Best Hearing (0.7 miles)
• Work Health (2.6 miles)
• Ingham Regional Medical Center (5.8 miles)
• McLaren Greater Lansing (5.8 miles)

Parks

• Delta Mills Park (1.1 miles)
• Frances Park (3.7 miles)
• Jaycee Park (4.4 miles)
• Quentin Park (4.5 miles)
• Rotary Park (5.4 miles)
• Fitzgerald Park (5.5 miles)
• Lincoln Brick Park (5.6 miles)

Places of Worship

• Riverview Church (1.3 miles)
• First Congregational UCC (4.9 miles)
• United Pentecostal Church (5.7 miles)

Transportation

• Capital Region International Airport (LAN) (3.9 miles)
• U-Haul Moving & Storage (5.9 miles)