Ambassador - A Villa Center

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  • Interior

    A hotel room featuring a glimpse into the bathroom, with simple furniture and decor.

  • Decor

    A modern waiting area with comfortable seating and decorative elements.

  • Bedroom

    Cozy bedroom with a single bed, decorated with patterned wallpaper and a wooden chair.

  • Windows

    A cozy dining area with tables and chairs near large windows.

  • Dining

    Empty dining room with tables and chairs.

  • Bathroom

    A tiled bathroom with a small sink, mirror, and soap dispenser.

  • Exercise Equipment

    A trainer interacting with a person using exercise equipment in a gym setting.

  • Office

    A welcoming receptionist at the information desk.

  • Salon

    A salon interior featuring a hair drying chair and equipment.

  • Healthcare

    A hospital room with two beds arranged side by side, featuring floral-patterned bed covers.

Ambassador - A Villa Center

8045 East Jefferson Avenue, Detroit, MI 48214

For more information about senior living options: (844) 490-3973

4.5 from 100 reviews
5 stars
75
4 stars
13
3 stars
2
2 stars
2
1 stars
8

Skilled Nursing Facility

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    Overall Review of Ambassador - A Villa Center

    Pros

    • pro The Ambassador facility is described as very clean with no unpleasant odors.
    • pro The activity room is clean and seems to be enjoyed by residents.
    • pro The nurses and CNAs are nice, friendly, and caring.
    • pro The staff are pleasant and accommodating, always willing to answer questions.
    • pro Front desk staff are kind and welcoming.
    • pro The environment is professional and friendly.
    • pro The facility is well maintained and easy to visit a loved one.
    • pro The caregiving team is responsive and attentive to residents' needs.
    • pro Medical staff, including physicians, are readily available and informative.
    • pro Reviewers frequently express appreciation for the care and kindness shown to loved ones.

    Cons

    • pro The reviewer described the facility as very unclean, with a strong urine smell, and felt staff were not helpful except for the welcome staff.
    • pro One reviewer called it the worst facility, citing a bad smell, nasty attitudes, and the impression that staff care more about money than residents, with residents left sitting in urine while staff were on their phones.
    • pro A reviewer stated that Ambassador Villa never answers the phone and is unprofessional for a place with loved ones in it.
    • pro A reviewer said the facility needs to clean patients more.
    • pro A reviewer gave no stars and advised others not to send loved ones there.
    • pro Rehab therapy was very slow, sometimes taking two weeks to show progress.

    Review

    The collection of reviews paints a largely positive picture of the Ambassador facility, with a strong emphasis on cleanliness, a welcoming atmosphere, and attentive staff. Many families express relief and gratitude after visits, noting that the environment feels calm, orderly, and well-maintained. A common thread is that the building itself and the patient areas give an impression of care: rooms and common spaces are described as neat, tidy, and free of unpleasant odors, which many visitors say matters greatly when a loved one is living there. The sentiment is that a clean, pleasant setting helps everyone feel more at ease during what can be a stressful time.

    Several reviewers underscore the professionalism and friendliness of the staff. Families frequently mention that nurses, CNAs, and other caregivers are approachable, patient, and willing to answer questions. There is appreciation for staff who take time to explain care plans, medications, and daily routines, and for staff who seem genuinely engaged with residents. Specific anecdotes highlight caregivers who go above and beyond, as well as praise for the overall "pleasant" environment created by the front door team, nurses, and housekeeping staff. In some passages the staff are described as "top notch" and "caring," with particular admiration for those who manage the delicate balance of encouraging independence while providing necessary support.

    Care experiences are often framed around personal interactions with loved ones. Several readers report positive moments: a sister who is well cared for and reachable by a responsive team; a grandmother who feels understood and respected, with caregivers who honor her preferences and help with medication and meals; and a relative who recognizes the staff's hard work in caring for many clients. Guardian Care staff are also mentioned positively in at least one review, reinforcing the sense that families feel supported by a broader caregiving network. The overarching tone across these accounts is warmth and gratitude for the people who show up consistently to support residents.

    Yet, the feedback is not uniformly glowing. A portion of the comments calls out significant concerns that temper the overall impression. Some reviewers describe under-staffing, which they believe limits the care that can be delivered, and suggest that while the staff do their best with the resources available, higher staffing levels would relieve pressure and improve responsiveness. There are also complaints about facility upgrades - such as beds, televisions, and some remodeling - that would help residents be more comfortable, with a suggestion to tackle improvements in phases, one floor at a time. A few readers note that certain departments need more attention, praising the general cleanliness but calling out dietary issues or the pace of rehab services as areas for improvement.

    There are also sharp negative voices in the mix. One reviewer condemns the facility as unacceptable, citing bad odors, nasty attitudes, and a perception that staff are more interested in money than resident welfare. Another account warns against sending a loved one there due to experiences of residents sitting in urine and a lack of attention from staff, highlighting a need for better communication with families and more proactive care. A caller who feels ignored after repeatedly trying to reach the facility by phone adds to the sense that communication can be a problem at times. A particularly critical note points to a specific staff member in maintenance and to the need for better overall responsiveness and reliability.

    In addition to the mixed feelings about quality of care, there are a few important reminders of realistic trade-offs. Some comments acknowledge the hard work and emotional labor involved in long-term care, recognizing that staff are managing large numbers of residents and strive to provide compassionate care under demanding circumstances. A few reviewers mention the challenge of staying up to date with family communication and the importance of transparent, timely updates from the facility, especially when there are concerns about rehab pace or dietary practices.

    Overall, the sentiment surrounding Ambassador is nuanced but leans toward the positive. The majority of comments celebrate a clean facility with friendly, professional staff and a caring atmosphere that helps families feel their loved ones are in good hands. At the same time, there are clear calls for continued improvement in staffing levels, facility upgrades, and communication practices to ensure every resident receives prompt, attentive care and every family member feels reassured when they call or visit. The stories reflect a community of care where many residents and families have had deeply positive experiences, while also acknowledging that there is room for growth in a few critical areas.

    Features

    Housing

    • 176 resident community capacity 176 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Detroit Metropolitan-Wayne County (21 miles away) Detroit Metropolitan-Wayne County (21 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Ambassador, located in Detroit, MI, is an assisted living community that offers a comprehensive range of amenities and care services for its residents. The community provides a comfortable and welcoming environment where residents can enjoy a variety of amenities designed to enhance their quality of life.

    For the convenience of its residents, Ambassador features a beauty salon, allowing them to maintain their personal grooming and style. Residents can also relax and watch their favorite shows and movies with access to cable or satellite TV. Transportation is made easy with community-operated transportation as well as transportation arrangements for non-medical purposes and doctors' appointments.

    A computer center is available for residents who wish to stay connected with friends and family through social media or engage in online activities. To promote physical well-being, the community offers a fitness room equipped with various exercise equipment. The fully furnished villas provide a comfortable living space for residents to call their own.

    In addition to these amenities, Ambassador offers various recreational options such as a gaming room and a small library for entertainment and leisure activities. Residents can enjoy the outdoors in the beautiful garden or take advantage of the outdoor spaces provided.

    Dining at Ambassador is designed to be restaurant-style, providing delicious meals prepared by professional chefs. Special dietary restrictions are accommodated, ensuring that every resident's nutritional needs are met.

    Care services at Ambassador are provided 24/7 with a 24-hour call system and supervision available. Trained staff members assist residents with activities of daily living, including bathing, dressing, and transfers. Medication management is also offered to ensure that medications are taken correctly.

    To support mental wellness, Ambassador offers a mental wellness program that promotes emotional well-being among its residents. Meal preparation and service are provided along with diabetes diet assistance for those who require it. Special dietary restrictions are also taken into consideration when planning meals.

    The community organizes various activities throughout the day to keep residents engaged and entertained. They have scheduled daily activities as well as resident-run activities, giving residents the opportunity to socialize and form meaningful connections. Additionally, planned day trips allow residents to explore new places and create cherished memories.

    Ambassador is conveniently located near several amenities in Detroit. There are three cafes, five parks, twelve pharmacies, three physicians' offices, twenty-eight restaurants, two places of worship, and eight hospitals nearby. This proximity ensures that residents have easy access to essential services and recreational opportunities.

    Overall, Ambassador offers a comprehensive assisted living community with a range of amenities and care services designed to enhance the well-being and quality of life for its residents. With its convenient location and numerous recreational options, it provides a comfortable and engaging environment for seniors seeking assisted living in Detroit.

    Nearby Places of Interest

    Pharmacies

    • Indian Village Market (0.2 miles)
    • Walgreens (1 miles)
    • Shoppers Drug Mart (2 miles)
    • CVS Pharmacy (2.4 miles)
    • Shoppers Drug Mart (2.6 miles)
    • CVS Pharmacy (3 miles)
    • CVS Pharmacy (3.4 miles)

    Places of Worship

    • St Charles Church (0.3 miles)
    • St John's Presbyterian Church (2 miles)
    • Grosse Pointe United Methodist Church (6.4 miles)
    • St Joan Of Arc Church (8.4 miles)
    • Heritage Park Alliance Church (8.5 miles)

    Parks

    • Belle Isle Park (1.1 miles)
    • Valade Park (1.7 miles)
    • William G. Milliken State Park and Harbor (2.1 miles)
    • Matthew C Patterson Park (3.3 miles)
    • Windmill Pointe Park (3.4 miles)
    • Lakewood Park (6.8 miles)
    • Palmer Park (7.8 miles)

    Restaurants

    • Atwater Block Brewery (1.6 miles)
    • Joseph's Coney Island (2.2 miles)
    • McDonald's (2.6 miles)
    • Elwood Bar & Grill (2.8 miles)
    • Detroit Athletic Club (2.9 miles)
    • The Skip (2.9 miles)
    • Detroit Opera House (3 miles)

    Physicians

    • Childrens Hospital Of Michigan Specialty Center - Detroit (2.9 miles)
    • University Health Center (3.1 miles)
    • Windsor Regional Hospital (3.6 miles)

    Hospitals

    • DMC Heart Hospital (3 miles)
    • Detroit Receiving Hospital (3 miles)
    • Barbara Ann Karmanos Cancer Institute (3.2 miles)
    • Harper University Hospital (3.2 miles)
    • Hudson-Webber Cancer Research (3.2 miles)
    • Hfhs - Main - F4 (4.6 miles)
    • Henry Ford Hospital (4.7 miles)

    Cafes

    • The Bean Bar (3.2 miles)
    • Tim Hortons (4.7 miles)
    • Tim Hortons (4.7 miles)
    • Tim Hortons (6.9 miles)
    • Tim Hortons (7.2 miles)

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