Alpha Manor Nursing Home
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440 East Grand Boulevard, Detroit, MI 48207
For more information about senior living options: (844) 490-3973
The staff manager, Ted, is very proactive in addressing issues, as seen when he addressed a situation directly. The facility provides therapy services for patients who have undergone serious medical procedures. The communication regarding patient care could be improved, indicating there is an existing process in place for updates. Family members are encouraged to stay involved and seek alternative options for their loved ones' care. The presence of a receptionist suggests that there is a dedicated team managing administrative tasks within the facility.
The staff displayed carelessness, leading to the father being dropped on two occasions. The staff manager, Ted, yelled at the father for dropping a plate, showing a lack of compassion. The family was informed of the father's death over the phone with no empathy from the receptionist. The living conditions depicted on the facility's website are misleading and not an accurate representation. The father's window was not properly fixed despite reporting the issue, leaving it unable to close during cold weather. The family regrets bringing their father to this facility and would not recommend it to others.The experience shared by a family member regarding the care provided to their father at a particular facility paints a troubling picture of negligence and lack of compassion. This individual recounts multiple incidents that highlight a significant level of carelessness among the staff, culminating in a heartbreaking outcome. The family's distress stems not only from the loss of their loved one but also from various alarming events that occurred during his time there.
One of the most disturbing claims involves two separate instances where their father was reportedly dropped by staff members. Despite him not being particularly heavy, this negligence raises serious concerns about the training and attentiveness of the caregivers. Such incidents are unacceptable in any medical or rehabilitation setting, as they can lead to further complications for individuals who may already be vulnerable due to health issues or disabilities. This careless treatment sets the tone for an overall negative perception of the facility's standards.
Compounding these issues is an incident involving a staff manager named Ted who allegedly reacted with hostility towards the patient after he accidentally dropped a plate. Rather than providing support and understanding, it appears that Ted chose to reprimand rather than empathize with someone who was likely already feeling insecure and fragile in his recovery phase. Such behavior reflects poorly on both individual staff members and institutional culture, which should prioritize patient dignity and respect above all else.
Tragically, these negative experiences culminated in the family's painful revelation that their father had died while under the care of this facility. The manner in which they were informed—over the phone—adds yet another layer of distress to an already devastating situation. Instead of receiving compassionate support during such a difficult time, the family faced insensitivity as they were urged to complete paperwork related to their father's death. This lack of empathy from reception staff exacerbates feelings of abandonment and grief experienced by families dealing with loss.
The reviewer also highlights discrepancies between how the facility is marketed online versus reality. The pictures posted on their website do not accurately reflect living conditions within the premises, suggesting potential misleading practices aimed at attracting new patients or residents. This disparity calls into question not only ethical considerations regarding advertising but also whether potential residents are being set up for disappointment upon arrival when confronted with conditions far removed from what was promised.
Adding to this troubling narrative are mechanical issues within the facility itself; specifically, an inability to sufficiently close windows in February’s cold weather exemplifies neglect regarding basic comfort and safety measures for residents. Despite notifying staff about this issue, no action was taken, indicating systemic failures within maintenance protocols that could affect resident well-being during harsh weather conditions.
Overall, this heartbreaking account serves as a cautionary tale for anyone considering entrusting loved ones to similar facilities without thorough investigation into their practices and outcomes. The family's tragic journey illustrates inadequacies in care quality, communication shortcomings during crises, emotional insensitivity shown by staff members like Ted, misrepresentation through online marketing materials, and failure to maintain safe living environments—all contributing factors that ultimately led them to deeply regret their decision for seeking care at this facility in the first place.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alpha Manor Nursing Home is a premier assisted living community located in Detroit, MI. Our facility offers a range of amenities, ensuring that residents have everything they need to live comfortably and happily.
Our residents have access to numerous amenities including a beauty salon where they can pamper themselves, cable or satellite TV for their entertainment needs, and community operated transportation for their convenience. For those who enjoy technology, we also provide a computer center with high-speed internet access.
Meals are an important part of our residents' daily lives, which is why we offer restaurant-style dining in our spacious dining room. Our professional staff prepares delicious and nutritious meals daily, taking into consideration any special dietary restrictions or diabetes diets that may be required.
To promote overall wellness, Alpha Manor Nursing Home offers various fitness facilities such as a fitness room and a wellness center. We also provide opportunities for socialization and recreation with our gaming room, small library, and scheduled daily activities. Residents can also enjoy the outdoors in our beautiful garden or outdoor spaces.
The safety and well-being of our residents are of utmost importance to us. That is why we provide 24-hour call systems and supervision to ensure their safety at all times. Our caring staff members are available around the clock to assist with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure that residents receive the proper medications at the right time.
At Alpha Manor Nursing Home, we understand the importance of maintaining an active and engaging lifestyle. That is why we offer concierge services, fitness programs, planned day trips, and resident-run activities to keep our residents entertained and fulfilled.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals; Alpha Manor Nursing Home ensures that residents have easy access to essential amenities within close proximity.
If you're looking for a supportive assisted living community that provides excellent care services while promoting independence and an engaging lifestyle, Alpha Manor Nursing Home is the perfect choice.
This part of Detroit, Michigan, offers a variety of amenities that cater to individuals seeking a convenient and comfortable lifestyle. With several places of worship nearby such as St Charles Church and Grosse Pointe United Methodist Church, residents have access to spiritual support and community engagement. In terms of healthcare, there are numerous pharmacies and medical facilities in close proximity, including Childrens Hospital Of Michigan Specialty Center and Detroit Receiving Hospital. Additionally, the area boasts a range of dining options from casual eateries like McDonald's to upscale establishments such as the Detroit Athletic Club. For recreation, parks like Belle Isle Park and Valade Park offer scenic outdoor spaces for leisure activities. Overall, this neighborhood provides a balance of essential services and recreational opportunities ideal for seniors looking to settle in a vibrant urban setting.
Alpha Manor Nursing Home is located at 440 East Grand Boulevard, Detroit, MI 48207 in Wayne County, Michigan
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